Kevin, the one who attended us was very good, explained things clearly. Made deals that were in total cheaper than the other routes and fought well to make sure the information was correct on those de... Voir plus
L'entreprise a répondu
18A Culver Walk, CO1 1XJ COLCHESTER, GB
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Kevin, the one who attended us was very good, explained things clearly. Made deals that were in total cheaper than the other routes and fought well to make sure the information was correct on those de... Voir plus
L'entreprise a répondu
I would like to thank both Kevin and Dimetrius for their excellent and kind customer service. They are always willing to help me with any questions and technical support. I highly recommend. Nicola... Voir plus
L'entreprise a répondu
I had such an amazing experience with Kev at Vodafone. From the moment I walked in, he was professional, knowledgeable, and genuinely helpful. He took the time to understand exactly what I needed,... Voir plus
L'entreprise a répondu
Went to Vodafone store in Colchester. NIMRA, the sales assistant was so helpful and very communicative. As a new Vodafone customer, She helped us to choose the best contract for us. Thank you so muc... Voir plus
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Écrit par l'entreprise
18A Culver Walk, CO1 1XJ, COLCHESTER, Royaume-Uni
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Kevin was very helpful and friendly thank you ☺️

Réponse de Vodafone UK - Colchester Culver Walk
Been a Vodafone customer for over a decade. Have dealt with Kevin several times. Contract renewal, home internet, handset issues.
Always goes above and beyond to assist. Much nicer to be speak in person instead of over the phone.

Réponse de Vodafone UK - Colchester Culver Walk
Went in not really knowing what I wanted apart from cutting my bills down.
Got served by Kevin who was full of knowledge on products and offers and took time to listen to what I wanted without doing a hard sell on me.
Overall very good service making it easy to come away and feel like I mattered etc

Réponse de Vodafone UK - Colchester Culver Walk
Kevin and his staff were really helpful and help me through the process brilliantly and painlessly .
Great in store service .

Réponse de Vodafone UK - Colchester Culver Walk
Very helpful and explained things very well

Réponse de Vodafone UK - Colchester Culver Walk
Kevin, the one who attended us was very good, explained things clearly. Made deals that were in total cheaper than the other routes and fought well to make sure the information was correct on those deals and that we could do them. Perceptive in figuring out on our concerns and answerd our questions gracefully. A great person!

Réponse de Vodafone UK - Colchester Culver Walk
Dimi was absolutely amazing and incredibly helpful when sorting out my new contract

Réponse de Vodafone UK - Colchester Culver Walk
I spoke to Kevin in Colchester Essex (Culver) He was exceptionally helpful and great customer service. Thanks again Kevin 😁

Réponse de Vodafone UK - Colchester Culver Walk
Tiday i was served by Kevin, one of the Managers. He was extremely helpful, and i was able to explore with him several options until we found one which was the most suitable for my needs. He explained everything in detail and took as much time as was necessary to ensure i was satisfued with the option i chose. I have renewed my vontractbwuth Vodaohone on the badus if their customer service. This week i had contact with Kevin and other nembers of his team in the Colchester shop and also with staff over the phone including tgevtechnical team. Tgey gave all been extremely helpful and efficient.

Réponse de Vodafone UK - Colchester Culver Walk
Excellent service from Kev as always . Thanks for all your help, making upgrading easy every time

Réponse de Vodafone UK - Colchester Culver Walk

Réponse de Vodafone UK - Colchester Culver Walk
Very friendly and helpful member of staff. He advised us and improved the deals we had as well as advising us on a new phone. Wil definitely return.

Réponse de Vodafone UK - Colchester Culver Walk
After a disappointing start Kev sorted everything out perfectly with a smile.

Réponse de Vodafone UK - Colchester Culver Walk
Kev was excellent. Very helpful. Issue resolved. Happy days!!

Réponse de Vodafone UK - Colchester Culver Walk
Alice is great and so helpful, brilliant service and new contract sorted quickly and no fuss 😊

Réponse de Vodafone UK - Colchester Culver Walk
Alice is wonderful person and very good specialist. I have god a lot of qualified support from her and very professional attitude. I had experience before with other advisers of Vodafone shop in your place and to be honest Alice is really really much more professional. Thank you very much.

Réponse de Vodafone UK - Colchester Culver Walk
Excellent and very patient service for a tricky problem!

Réponse de Vodafone UK - Colchester Culver Walk
Phil at the Colchester store , was so amazing, great product knowledge, assistance and ensured he provided solutions. We left the store very happy and satisfied

Réponse de Vodafone UK - Colchester Culver Walk
I had a problem with my mobile phone and visited the Vodafone store and Alice helped me reset my mobile which I fully respect. Thank you.

Réponse de Vodafone UK - Colchester Culver Walk
The Colchester store I visited provided me excellent customer service and helpful information I appreciate the time and effort provided from Phillip.
I would recommend his services on your next visit. Very pleased thanks Phillip.

Réponse de Vodafone UK - Colchester Culver Walk
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