Vodafone UK - Colchester Culver Walk Avis 

176
TrustScore 5 sur 5

4,9

18A Culver Walk, CO1 1XJ COLCHESTER, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Kevin, the one who attended us was very good, explained things clearly. Made deals that were in total cheaper than the other routes and fought well to make sure the information was correct on those de... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I would like to thank both Kevin and Dimetrius for their excellent and kind customer service. They are always willing to help me with any questions and technical support. I highly recommend. Nicola... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had such an amazing experience with Kev at Vodafone. From the moment I walked in, he was professional, knowledgeable, and genuinely helpful. He took the time to understand exactly what I needed,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went to Vodafone store in Colchester. NIMRA, the sales assistant was so helpful and very communicative. As a new Vodafone customer, She helped us to choose the best contract for us. Thank you so muc... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Colchester Culver Walk

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 18A Culver Walk, CO1 1XJ, COLCHESTER, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

176 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(176)

41 511 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Kevin was very helpful and friendly…

Kevin was very helpful and friendly thank you ☺️

8 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Colchester Culver Walk

Hi. We're happy to hear that our team member was helpful and friendly! Thank you for your positive feedback; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Highly recommend Kevin & Colchester store

Been a Vodafone customer for over a decade. Have dealt with Kevin several times. Contract renewal, home internet, handset issues.
Always goes above and beyond to assist. Much nicer to be speak in person instead of over the phone.

19 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Colchester Culver Walk

Hi. We appreciate your long-term loyalty. It's great to hear that you've consistently received excellent support in person for various needs over the years. We're so glad you shared this positive experience! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service

Went in not really knowing what I wanted apart from cutting my bills down.
Got served by Kevin who was full of knowledge on products and offers and took time to listen to what I wanted without doing a hard sell on me.
Overall very good service making it easy to come away and feel like I mattered etc

18 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Colchester Culver Walk

Hi. We're happy to hear that the service you received helped you feel valued and informed about our products. It's great to know that our team member listened to your needs and provided helpful information. Thank you for your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kevin and his staff were really helpful…

Kevin and his staff were really helpful and help me through the process brilliantly and painlessly .
Great in store service .

25 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Colchester Culver Walk

Hi. We appreciate you taking the time to share your experience. It's great to hear that the team offered such helpful support and made the process easy for you. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and explained things very…

Very helpful and explained things very well

25 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Colchester Culver Walk

Hi. We're happy to hear that our explanation was helpful. We appreciate you taking the time to leave us this positive feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kevin, Thank you

Kevin, the one who attended us was very good, explained things clearly. Made deals that were in total cheaper than the other routes and fought well to make sure the information was correct on those deals and that we could do them. Perceptive in figuring out on our concerns and answerd our questions gracefully. A great person!

22 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Colchester Culver Walk

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dimi was absolutely amazing and…

Dimi was absolutely amazing and incredibly helpful when sorting out my new contract

2 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Colchester Culver Walk

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Upgraded my phone

I spoke to Kevin in Colchester Essex (Culver) He was exceptionally helpful and great customer service. Thanks again Kevin 😁

18 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Colchester Culver Walk

Hey Donna,

Thanks for the lovely review and fantastic support for Kevin.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Upgrade

Tiday i was served by Kevin, one of the Managers. He was extremely helpful, and i was able to explore with him several options until we found one which was the most suitable for my needs. He explained everything in detail and took as much time as was necessary to ensure i was satisfued with the option i chose. I have renewed my vontractbwuth Vodaohone on the badus if their customer service. This week i had contact with Kevin and other nembers of his team in the Colchester shop and also with staff over the phone including tgevtechnical team. Tgey gave all been extremely helpful and efficient.

19 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Colchester Culver Walk

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from Kev as always

Excellent service from Kev as always . Thanks for all your help, making upgrading easy every time

15 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Colchester Culver Walk

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kevin

Kevin
Excellent 👌 customer service
5 Stars
Huge thank you

15 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Colchester Culver Walk

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very friendly and helpful member of…

Very friendly and helpful member of staff. He advised us and improved the deals we had as well as advising us on a new phone. Wil definitely return.

6 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Colchester Culver Walk

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alls well that ends well

After a disappointing start Kev sorted everything out perfectly with a smile.

1 septembre 2025
Avis spontané
Logo de Vodafone UK - Colchester Culver Walk

Réponse de Vodafone UK - Colchester Culver Walk

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kev was excellent

Kev was excellent. Very helpful. Issue resolved. Happy days!!

24 août 2025
Avis spontané
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Réponse de Vodafone UK - Colchester Culver Walk

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alice is great and so helpful

Alice is great and so helpful, brilliant service and new contract sorted quickly and no fuss 😊

23 août 2025
Avis spontané
Logo de Vodafone UK - Colchester Culver Walk

Réponse de Vodafone UK - Colchester Culver Walk

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alice is wonderful person and very good…

Alice is wonderful person and very good specialist. I have god a lot of qualified support from her and very professional attitude. I had experience before with other advisers of Vodafone shop in your place and to be honest Alice is really really much more professional. Thank you very much.

14 août 2025
Avis spontané
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Réponse de Vodafone UK - Colchester Culver Walk

Hey,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very patient service

Excellent and very patient service for a tricky problem!

7 août 2025
Avis spontané
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Réponse de Vodafone UK - Colchester Culver Walk

Hey RosM,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phil at the Colchester store deserves a pay raise and promotion

Phil at the Colchester store , was so amazing, great product knowledge, assistance and ensured he provided solutions. We left the store very happy and satisfied

5 août 2025
Avis spontané
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Réponse de Vodafone UK - Colchester Culver Walk

Hey Adenike,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had a problem with my mobile phone…

I had a problem with my mobile phone and visited the Vodafone store and Alice helped me reset my mobile which I fully respect. Thank you.

1 août 2025
Avis spontané
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Réponse de Vodafone UK - Colchester Culver Walk

Hey Keith,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The Colchester store I visited provided…

The Colchester store I visited provided me excellent customer service and helpful information I appreciate the time and effort provided from Phillip.

I would recommend his services on your next visit. Very pleased thanks Phillip.

19 juillet 2025
Avis spontané
Logo de Vodafone UK - Colchester Culver Walk

Réponse de Vodafone UK - Colchester Culver Walk

Hey Joso,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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