Cristina at the South Croydon branch had been very professional, knowledgeable and understood my needs. She explained in simple terms what I was not able to understand and demonstrated how to put innm... Voir plus
L'entreprise a répondu
65-67 North End, CR0 1TG CROYDON, GB
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Cristina at the South Croydon branch had been very professional, knowledgeable and understood my needs. She explained in simple terms what I was not able to understand and demonstrated how to put innm... Voir plus
L'entreprise a répondu
Maria was very helpful. My SIM card stopped working after transferring it to a new phone and she resolved the problem super fast and I’m now up and running again and I’ve kept my number.
L'entreprise a répondu
I had a great experience at the Vodafone store in Croydon thanks to Cristina. She was extremely helpful and patient while dealing with my phone and insurance issues, which weren’t straightforward.... Voir plus
L'entreprise a répondu
Bo was extremely patient, helpful and explained everything in little details so we were able to understand it all completely. We were able to take 2 new contracts because of Bo and the value was amazi... Voir plus
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Écrit par l'entreprise
65-67 North End, CR0 1TG, CROYDON, Royaume-Uni
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Had a great time with BISHAL, very friendly and lovely to speak to.
Very very nice guy.

Réponse de Vodafone UK - Croydon 65-67 Northend
Cristina at the South Croydon branch had been very professional, knowledgeable and understood my needs. She explained in simple terms what I was not able to understand and demonstrated how to put innmy new Sim card.

Réponse de Vodafone UK - Croydon 65-67 Northend
The visit to your store in Northend, Croydon to pick up my new Galaxy A57 5G on Monday 10th August where I was told they would set up my new Galaxy A57 5G for me while I waited was so incorrect, totally the wrong information from Zoe from your telephone sales team on the 6th or 7th August, what a complete let down. Zoe told me that I would be met by a staff member who would gladly set up my new Samsung device running my old history onto my new Samsung phone with no problems envisaged....How wrong!!!
I was met and greeted in the stores entrance by a man named 'Bohur' who immediately took charge of the situation by explaining that he could not help me other than handing over my new mobile. They had nobody in the store that could set up my Samsung Galaxy A57 5G for the following reasons: 1. The Manager had left for pastures new. 2. The Store Geek had left to join the Police Force. 3. The store does no formal training on Samsung products products. On asking if I could book someone to set my mobile phone up 'Bohur' replied that there was a shortage of staff at this present time with nobody qualified to assist me, what if I paid 'Bohur' replied £30,00, ok I replied 'Bohur' replied ''but I cannot tell you when due to not having any staff qualified on Samsung products''. Help me someone please!! Well what do you make of this situation Vodaphone? PS Oh yes the one star was for the cleanliness of the store.

Réponse de Vodafone UK - Croydon 65-67 Northend
Maria was very helpful. My SIM card stopped working after transferring it to a new phone and she resolved the problem super fast and I’m now up and running again and I’ve kept my number.

Réponse de Vodafone UK - Croydon 65-67 Northend
All our enquiry was answered and we received help in choosing the best phone we bought the Samsung galaxy Z fold 8 ultra. Service was amazing Vishal was very good.

Réponse de Vodafone UK - Croydon 65-67 Northend
Wonderful staff very helpful.

Réponse de Vodafone UK - Croydon 65-67 Northend
Cristina from East Croydon Store, she had an ameazing customer service!

Réponse de Vodafone UK - Croydon 65-67 Northend
Bo was extremely helpful & informative! Great customer service

Réponse de Vodafone UK - Croydon 65-67 Northend

Réponse de Vodafone UK - Croydon 65-67 Northend
He is very good at what he does! Attentive and helpful! He is the best at Vodafone. His name is BO.

Réponse de Vodafone UK - Croydon 65-67 Northend

Réponse de Vodafone UK - Croydon 65-67 Northend
Cristina was wonderful to deal very helpful and happy made my experience wonderful

Réponse de Vodafone UK - Croydon 65-67 Northend
Cristina was so helpfulon the upgrade and also suggested me to get a new tablet

Réponse de Vodafone UK - Croydon 65-67 Northend

Réponse de Vodafone UK - Croydon 65-67 Northend
Bo was very friendly amd helpfull in renewing contract

Réponse de Vodafone UK - Croydon 65-67 Northend
Bo in the West Croydon store was brilliant, super patient as we came with a child. He was thorough and very professional. Many thanks JP.

Réponse de Vodafone UK - Croydon 65-67 Northend
Cristina has been very helpful + efficient . With a pleaent manor.

Réponse de Vodafone UK - Croydon 65-67 Northend
Seen Tahar at Croydon shop today. He was very informative and helpful

Réponse de Vodafone UK - Croydon 65-67 Northend
Thank you Tahar for your service and support

Réponse de Vodafone UK - Croydon 65-67 Northend
Mr Tahar is amazing. He Is very patient, kind and helpful at Croydon Vodafone store.
He is my number 1 technician there!

Réponse de Vodafone UK - Croydon 65-67 Northend
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