Excellent service today, walked in for an update quote and left with a better phone and hardly any extra cost monthly. Megan couldn't have been more helpful and glad to have stayed with Vodafone (part... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement5 South Walk, NP44 1PU Cwmbran, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We went into the shop today looking for advice, Claire was a fantastic help. Claire listened to what we wanted and needed and offered suggestions and advice to match our needs. Within 10mins we had de... Voir plus
L'entreprise a répondu
Caitlin was our advisor on the last 2 occasions over the last 4 days. I needed to sort out 2 Contract phones for elderly parents. She went above and beyond to help with the advice and the set up. Her... Voir plus
L'entreprise a répondu
Had an amazing experience today in store the lady I didn’t catch her name was so lovely she had been working there for 12/13 years. She was so professional friendly and really explained things well. A... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Cwmbran
Écrit par l'entreprise
Coordonnées de contact
5 South Walk, NP44 1PU, Cwmbran, Royaume-Uni
4,9
Excellent
141 avis
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Les gens ont aussi consulté
Michaela was so helpful today- fast and…
Michaela was so helpful today- fast and so so efficient! Thank you for your expertise Michaela!
30 mai 2025
Avis spontané
Réponse de Vodafone UK - Cwmbran
Hey Cerys,
Thanks for the lovely review and fantastic support for Michaela.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Always good deal and service from the…
Always good deal and service from the girls instore
6 mai 2025
Avis spontané
Réponse de Vodafone UK - Cwmbran
Hey Richie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
TECH TRANSFER WENT WELL
I saw Mic and Cait who sorted out my contract and did tech for me
5 mai 2025
Avis spontané
Réponse de Vodafone UK - Cwmbran
Hey Jeanette,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Caitlin was so helpful!
28 avril 2025
Avis spontané
Réponse de Vodafone UK - Cwmbran
Hey Williams,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Cwmbran
Hey there,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing service
I spoke to Michaela and Caitlin who helped me get up and running with my new phone, and are always very friendly.
21 avril 2025
Avis spontané
Réponse de Vodafone UK - Cwmbran
Hey Myra,
Thanks for the lovely review and fantastic support for Michaela and Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent Service
I was very pleased with my experience instore. Hywel was very helpful and patient. Would definitely recommend to friends and family
25 mars 2025
Avis spontané
Réponse de Vodafone UK - Cwmbran
Hey Terry,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Michaela in shop was Good on everything…
Michaela in shop was Good on everything thank you
12 mars 2025
Avis spontané
Réponse de Vodafone UK - Cwmbran
Hi Peter,
Thank you for your review for Michaela. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Caitlin was extremely helpful
Caitlin was extremely helpful. Very good to bring my partner up to date with a new phone!!
9 mars 2025
Avis spontané
Réponse de Vodafone UK - Cwmbran
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Michaela helped update to new phone as…
Michaela helped update to new phone as old phone won't charge. Great service
21 février 2025
Avis spontané
Réponse de Vodafone UK - Cwmbran
Hey Chloe,
Thanks for letting us know what an amazing job Michaela did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Caitlin and Libby were a great help…
Caitlin and Libby were a great help with saving money on the sim only upgrade.
18 février 2025
Avis spontané
Réponse de Vodafone UK - Cwmbran
Hi Steph,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Caitlin in cwmbran was brilliant happy…
Caitlin in cwmbran was brilliant happy with phone
17 février 2025
Avis spontané
Réponse de Vodafone UK - Cwmbran
Hi Cher, thanks for youe awesome feedback for Caitlin 😊 All the best, The Vodafone Social Media Team
Had an amazing experience today in…
Had an amazing experience today in store the lady I didn’t catch her name was so lovely she had been working there for 12/13 years. She was so professional friendly and really explained things well. Amazing customer service experience for me. She really went above and beyond. Vodafone is lucky to have her as part of there team. They were all so welcoming rather than three aswell as changing my phone contract I will be changing my broadband because of her excellent customer service. ❤️
16 janvier 2025
Avis spontané
Réponse de Vodafone UK - Cwmbran
Hi Lara. Thank you for your glowing review. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I would like to thank Caitlin in the…
I would like to thank Caitlin in the Cwmbran store who reorganised several accounts for me renewing contracts which other Vodafone employees appeared unable to do due to system issues. Caitlin was polite, cheerful, pleasant & very professional & an absolute credit to the Vodafone organisation. Caitlin should be mentored for a management position.
11 janvier 2025
Avis spontané
Réponse de Vodafone UK - Cwmbran
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
After several issues with accounts and…
After several issues with accounts and phones and the like, Caitlin from the Cwmbran store was incredibly helpful and her customer service was exemplary.
11 janvier 2025
Avis spontané
Réponse de Vodafone UK - Cwmbran
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Megan who served me was very helpful…
Megan who served me was very helpful and polite/professional and helped me get the phone and deal that I was very happy with. Will definitely look for Megan when I'm next due for upgrade or advice and help.
26 décembre 2024
Avis spontané
Réponse de Vodafone UK - Cwmbran
Hi Andrew,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and congrats on the new phone deal.
Thanks,
The Vodafone Social Media Team
Michaela has great customer service…
Michaela has great customer service skills and she also help to make my bill better we I was paying £23 for just sim contract and then we got a offer of a sim and a phone for £33
3 janvier 2025
Avis spontané
Réponse de Vodafone UK - Cwmbran
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Had an issue with my contract
Had an issue with my contract, had spoken to one of the advisors named Markuss, he was very professional about the issue that I was having and explained that he would be able to help get this resolved .
Issue was resolved quickly and I left to go do my Christmas shopping.
18 décembre 2024
Avis spontané
Réponse de Vodafone UK - Cwmbran
Hi Chloe. Thank you for your review for Markuss. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Michaela at…
Excellent service from Michaela at cwmbran. Thank you Gaynor
16 décembre 2024
Avis spontané
Réponse de Vodafone UK - Cwmbran
Hi Gaynor,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Carla was really helpful in the store …
Carla was really helpful in the store helping with a data transfer
6 novembre 2024
Avis spontané
Réponse de Vodafone UK - Cwmbran
Hey Nigel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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