Vodafone UK - Darlington Avis 

170
TrustScore 5 sur 5

4,8

9-10 Prebend Road, DL1 1NT Darlington, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Neive was absolutely amazing, going through all of our options to get us the best deal possible. Neive really took her time to answer all of our questions and worked through issues with the system, 10... Voir plus

Noté 5 sur 5 étoiles

Dan was extremely helpful, knowledgeable, patient & honest (when in doubt looked up the answers to be certain he was giving accurate information). Being in a remote area with prohibitive costs for... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Efficient, helpful and friendly is how I would describe Dan, the guy who served me in Darlington. I requested that he add £10 credit on PAYGO 1 to my phone. He confirmed that I understood how PAYGO... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I needed advice on my existing broadband and phone contracts. The store manager Reece and recently appointed staff member (sales advisor) Andrew, we're brilliant in explaining in clear terms, language... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 9-10 Prebend Road, DL1 1NT, Darlington, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

170 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(170)

40 576 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great work from Joe appreciate efforts

6 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Darlington

Hi Peter,

Thanks for the great feedback for Joe, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic Staff!!

Just want to sing the praises of Jay, Warren and Lucy at the Darlington store you were all brilliant with helping with my new order and very patient! Thank you ☺️ Sara C

24 août 2024
Avis spontané
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Réponse de Vodafone UK - Darlington

Hi Sara, thanks for sharing this. It's always good to see our team were so patient and helpful while processing your order
Thanks again, The Vodafone Social Media team

Noté 5 sur 5 étoiles

Friendly knowledgeable staff

Friendly knowledgeable staff that sorted the issue with my network out swiftly.

26 août 2024
Avis spontané
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Réponse de Vodafone UK - Darlington

Hi Neal,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and your network issue was resolved.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very friendly and knowledgeable staff

Honestly I had a lovely friendly experience today in Vodafone, the staff made me feel so comfortable and knew the answer to every question I asked. I felt at ease and felt very happy when I left with my new phone! Thank you to the staff who made my experience so great!

15 août 2024
Avis spontané
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Réponse de Vodafone UK - Darlington

Hello Amber,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from the darlington branch

I went in and was seen to almost immediately. The staff were friendly and helpful and managed to help with my queries extremely well. I'm happy with the service I received.

10 août 2024
Avis spontané
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Réponse de Vodafone UK - Darlington

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service in store today by kitsana

10 août 2024
Avis spontané
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Réponse de Vodafone UK - Darlington

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic service in Vodafone…

Fantastic service in Vodafone Darlington today helping me with my new phone. Many thanks

6 août 2024
Avis spontané
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Réponse de Vodafone UK - Darlington

Hi Heather! Thank you for your review, it's lovely to hear good feedback. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lucy who served us was very…

Lucy who served us was very professional and patient,as I’m not very good at technology.You definitely earned your wages today lol Thank you

5 août 2024
Avis spontané
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Réponse de Vodafone UK - Darlington

Hi Lesley,

This is lovely feedback for Lucy. Thanks for your kind words and taking your time to share the experience. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

We needed a change and something new we…

We needed a change and something new we like what we was going for and got the price for what we was looking at too. Her name was Lucy and she was very nice and happy.

26 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Darlington

Hi Cayleh, thank you for your feedback. It's great to see we were able to find you a suitable deal today.
Thanks again, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic service from Lucy in the…

Fantastic service from Lucy in the Darlington store, great credit to the team. Smooth and seamless transaction. Will definitely be back. Only down side is don’t accept cash!

27 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Darlington

Hey Dan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lucy was very friendly and welcoming

Lucy was very friendly and welcoming . All could do to help use with the issue had and to find the best deal for use

27 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Darlington

Hey Nicholas,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tech service from kitsana

25 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Darlington

Hi Richard,

It's great to hear about your recent experience and feedback for Kitsana.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good employees and pleased to come here…

Good employees and pleased to come here every time as I am getting help every time

22 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Darlington

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and knowledgeable very…

Very helpful and knowledgeable very satisfied.

20 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Darlington

Hi Anthony. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Absolutely lovely girl Lucy

Absolutely lovely girl Lucy, professional, efficient and great conversation while waiting for computer to catch up.

21 juin 2024
Avis spontané
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Réponse de Vodafone UK - Darlington

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful

Very helpful, great deal

20 juin 2024
Avis spontané
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Réponse de Vodafone UK - Darlington

Hi Evie,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Warren was a a great help sorting out a…

Warren in the Darlington branch was a a great help sorting out a suitable contract for a 10 year old with advice on data etc.

19 juin 2024
Avis spontané
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Réponse de Vodafone UK - Darlington

Hi Lynne,

Thank you for sharing this great feedback with us! We're so happy you had a 5 star experience.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jay was superb

Jay was superb, abit long but helped to manage save my data

14 juin 2024
Avis spontané
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Réponse de Vodafone UK - Darlington

Hi Alan,

Thanks for sharing this positive feedback with us! We're so happy you had a great experience.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

New phone happy to get sorted

New phone happy to get sorted. Good work from staff in store

4 juin 2024
Avis spontané
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Réponse de Vodafone UK - Darlington

Hi Matthew!

Glad to hear you're new phone is ready to go. Please click here for any device guides you might need to get everything set up as you'd like: https://deviceguides.vodafone.co.uk/. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kitsana vodafone

Kitsana was extremely helpful and patient with me as I was very indecisive but she explained all the different aspects of both phones.

3 juin 2024
Avis spontané
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Réponse de Vodafone UK - Darlington

Hi Chloe,

Thank you for taking the time to review and sharing this feedback for Kitsana.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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