Huge shoutout to Thomas for making what usually feels like a headache so effortless! I hate setting up mobile plans because it often comes with hidden fees or confusion, but Thomas was completely tran... Voir plus
L'entreprise a répondu
Unit 20 , Overgate Shopping Centre, DD1 1UG Dundee, GB
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Huge shoutout to Thomas for making what usually feels like a headache so effortless! I hate setting up mobile plans because it often comes with hidden fees or confusion, but Thomas was completely tran... Voir plus
L'entreprise a répondu
Been having so much trouble with pop ups on my phone so I came in to store and Diogo fixed the issue in seconds can’t thanks him enough
L'entreprise a répondu
I'm very impressed with the help from Thomas from the Vodafone shop in the overrated in dundee I'm a carer and my son has autism and Thomas helped in every step of the way in securing the fone my s... Voir plus
L'entreprise a répondu
We had a good experience in Vodafone Dundee overgate. Brandon was very helpful and knowledgeable. He was able to calculate 5 different models for us almost instantaneously. He was honest and gave us s... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Unit 20 , Overgate Shopping Centre, DD1 1UG, Dundee, Royaume-Uni
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My contract was ending soon and I'd tried to get a new contract on line but found it too confusing !!
Michael did it all and explained it all without making me feel an idiot! or old foggie!
He was cheery through it all and never once made me feel that I was a nuisance.
I always go to the Vodafone store for help .Its so much easier and less scrambling for my old brain .Thank you Michael and Vodafone for keeping the shops open .

Réponse de Vodafone UK - Dundee Overgate
Received excellent service from Michael. Knowledgeable, explains well and kind person. Making sure we got the services we needed from vodaphone.

Réponse de Vodafone UK - Dundee Overgate
My phone was not working so came in, in just a few minutes, my man Diogo fixed the problem for me, thank you

Réponse de Vodafone UK - Dundee Overgate
Brandon was so helpful and informative. He made me feel comfortable and to understand what was happening.

Réponse de Vodafone UK - Dundee Overgate

Réponse de Vodafone UK - Dundee Overgate
Brandon, was excellent at his job and took his time going through everything with me today to ensure I was happy with the product i was purchasing.
He made me feel welcomed and vauled from the minute I went into the shop. He made the visit a pleasure with his great customer service. 10/10.

Réponse de Vodafone UK - Dundee Overgate
I've been traveling to the UK and my Canadian SIM stopped working, Thomas was super helpful and managed to find me a cheap option to use data during my stay. Thomas was kind, friendly, and always made sure I found what I was looking for. Really happy with my experience all around!

Réponse de Vodafone UK - Dundee Overgate
Michael was very nice and patient with me as I am nearly 80 . He explained everything very well and found me a really good deal for a new phone. Very good Customer service and easy to talk to.

Réponse de Vodafone UK - Dundee Overgate
I was having such a horrible time with setting up my new phone so I came into store for some help and Diogo was more than helpful he saved my day

Réponse de Vodafone UK - Dundee Overgate
The guy was lovely and figured out my issue without any hassle, very approachable

Réponse de Vodafone UK - Dundee Overgate
Michael has been extremely helpful and patient helping me with topping up my son s phone I d always come back ti this store as he s very kind

Réponse de Vodafone UK - Dundee Overgate
thx Thomas for your helpful advice I really appreciate it!

Réponse de Vodafone UK - Dundee Overgate
Got a great deal on a sim only contract, thanks to Diogo 😊

Réponse de Vodafone UK - Dundee Overgate
I had a contract query having renewed line rental and purchased a new handset before the end of my precious contract. Ashley from Vodafone explained that my handset payments had continued for the overlap period but my payments would be lower on next bill.

Réponse de Vodafone UK - Dundee Overgate
Fantastic service from
Ashley at the Overgate branch. I was feeling lost trying to navigate the different broadband options, Ashley was very patient and gave fantastic advice on what would work best for me. A very good experience and will definitely be back!

Réponse de Vodafone UK - Dundee Overgate
Ashley was very helpful, she was straight over as soon as I entered the store and was on the ball dealing with me

Réponse de Vodafone UK - Dundee Overgate
Thomas
We had a great experience at Vodafone Dundee Thomas solved all our phone issues. And first class service. Much appreciated

Réponse de Vodafone UK - Dundee Overgate
Michael the vodafone rep was extremely helpful and patient with my enquiry. The problem was resolved to my complete satisfaction as he went above and beyond.

Réponse de Vodafone UK - Dundee Overgate
Brandon very friendly and helpful. Able to explain options easily. Talked through process quickly.

Réponse de Vodafone UK - Dundee Overgate
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