Vodafone UK - Dundee Overgate Avis 

216
TrustScore 5 sur 5

4,9

Unit 20 , Overgate Shopping Centre, DD1 1UG Dundee, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Huge shoutout to Thomas for making what usually feels like a headache so effortless! I hate setting up mobile plans because it often comes with hidden fees or confusion, but Thomas was completely tran... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Been having so much trouble with pop ups on my phone so I came in to store and Diogo fixed the issue in seconds can’t thanks him enough

L'entreprise a répondu

Noté 5 sur 5 étoiles

I'm very impressed with the help from Thomas from the Vodafone shop in the overrated in dundee I'm a carer and my son has autism and Thomas helped in every step of the way in securing the fone my s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had a good experience in Vodafone Dundee overgate. Brandon was very helpful and knowledgeable. He was able to calculate 5 different models for us almost instantaneously. He was honest and gave us s... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Dundee Overgate

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • Unit 20 , Overgate Shopping Centre, DD1 1UG, Dundee, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

216 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(216)

42 546 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

My contract was ending soon and needed help

My contract was ending soon and I'd tried to get a new contract on line but found it too confusing !!
Michael did it all and explained it all without making me feel an idiot! or old foggie!
He was cheery through it all and never once made me feel that I was a nuisance.
I always go to the Vodafone store for help .Its so much easier and less scrambling for my old brain .Thank you Michael and Vodafone for keeping the shops open .

24 avril 2026
Avis spontané
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Réponse de Vodafone UK - Dundee Overgate

Hey Frances,

Thanks for the lovely review and fantastic support for Michael.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Received excellent service …

Received excellent service from Michael. Knowledgeable, explains well and kind person. Making sure we got the services we needed from vodaphone.

24 avril 2026
Avis spontané
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Réponse de Vodafone UK - Dundee Overgate

Hey G Cook,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Life saver Diogo

My phone was not working so came in, in just a few minutes, my man Diogo fixed the problem for me, thank you

24 avril 2026
Avis spontané
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Réponse de Vodafone UK - Dundee Overgate

Hey Muhamad,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brandon was so helpful and informative

Brandon was so helpful and informative. He made me feel comfortable and to understand what was happening.

21 avril 2026
Avis spontané
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Réponse de Vodafone UK - Dundee Overgate

Hi Gerard 🙂 Thank you for taking the time to leave us this great review. We're glad to see you've had some really helpful and informative service from Brandon. If you need any help from us in the future you know where we are. Liam

Noté 5 sur 5 étoiles

Ashley was really helpful

Ashley was really helpful

28 mars 2026
Avis spontané
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Réponse de Vodafone UK - Dundee Overgate

Hey Danyella,

Thanks for the lovely review and fantastic support for Ashley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brandon

Brandon, was excellent at his job and took his time going through everything with me today to ensure I was happy with the product i was purchasing.

He made me feel welcomed and vauled from the minute I went into the shop. He made the visit a pleasure with his great customer service. 10/10.

28 mars 2026
Avis spontané
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Réponse de Vodafone UK - Dundee Overgate

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Traveling to the UK

I've been traveling to the UK and my Canadian SIM stopped working, Thomas was super helpful and managed to find me a cheap option to use data during my stay. Thomas was kind, friendly, and always made sure I found what I was looking for. Really happy with my experience all around!

28 mars 2026
Avis spontané
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Réponse de Vodafone UK - Dundee Overgate

Hey Gabi,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Michael was very nice and patient with…

Michael was very nice and patient with me as I am nearly 80 . He explained everything very well and found me a really good deal for a new phone. Very good Customer service and easy to talk to.

20 mars 2026
Avis spontané
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Réponse de Vodafone UK - Dundee Overgate

Hey Robert,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Michael.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Diogo

I was having such a horrible time with setting up my new phone so I came into store for some help and Diogo was more than helpful he saved my day

16 mars 2026
Avis spontané
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Réponse de Vodafone UK - Dundee Overgate

Hey Adam,

Thanks for the lovely review and fantastic support for Diogo.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

10/10 service

The guy was lovely and figured out my issue without any hassle, very approachable

10 mars 2026
Avis spontané
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Réponse de Vodafone UK - Dundee Overgate

Hey Katie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good service

Ashley was great

28 février 2026
Avis spontané
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Réponse de Vodafone UK - Dundee Overgate

Hey Mandy,

Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Michael has been extremely helpful and…

Michael has been extremely helpful and patient helping me with topping up my son s phone I d always come back ti this store as he s very kind

27 février 2026
Avis spontané
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Réponse de Vodafone UK - Dundee Overgate

Hey there,

Thanks for the lovely review and fantastic support for Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

thx Thomas for your helpful advice I…

thx Thomas for your helpful advice I really appreciate it!

25 février 2026
Avis spontané
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Réponse de Vodafone UK - Dundee Overgate

Hi,

Thank you so much for your wonderful review and the amazing support you’ve shown for Thomas —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Got a great deal on a sim deal

Got a great deal on a sim only contract, thanks to Diogo 😊

31 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Dundee Overgate

Hey Eve,

Thanks for the lovely review and fantastic support for Diogo.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Billing query

I had a contract query having renewed line rental and purchased a new handset before the end of my precious contract. Ashley from Vodafone explained that my handset payments had continued for the overlap period but my payments would be lower on next bill.

25 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Dundee Overgate

Hey Mike,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ashley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic service from Ashley

Fantastic service from
Ashley at the Overgate branch. I was feeling lost trying to navigate the different broadband options, Ashley was very patient and gave fantastic advice on what would work best for me. A very good experience and will definitely be back!

22 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Dundee Overgate

Hey Glen,

Thanks for the lovely review and fantastic support for Ashley.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ashley was very helpful

Ashley was very helpful, she was straight over as soon as I entered the store and was on the ball dealing with me

20 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Dundee Overgate

Hey Ryan,

Thanks for the lovely review and fantastic support for Ashley.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thomas

Thomas
We had a great experience at Vodafone Dundee Thomas solved all our phone issues. And first class service. Much appreciated

25 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Dundee Overgate

Hey Ian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Michael the vodafone rep was extremely…

Michael the vodafone rep was extremely helpful and patient with my enquiry. The problem was resolved to my complete satisfaction as he went above and beyond.

15 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Dundee Overgate

Hey Iain,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brandon very friendly and helpful

Brandon very friendly and helpful. Able to explain options easily. Talked through process quickly.

10 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Dundee Overgate

Hey Carolyn,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Brandon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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