I had a really pleasant experience in store with Brandon, helped me set up new phone and really went the extra mile to make sure I was happy with the phone
L'entreprise a répondu
Unit 20 , Overgate Shopping Centre, DD1 1UG Dundee, GB
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I had a really pleasant experience in store with Brandon, helped me set up new phone and really went the extra mile to make sure I was happy with the phone
L'entreprise a répondu
Huge shoutout to Thomas for making what usually feels like a headache so effortless! I hate setting up mobile plans because it often comes with hidden fees or confusion, but Thomas was completely tran... Voir plus
L'entreprise a répondu
I'm very impressed with the help from Thomas from the Vodafone shop in the overrated in dundee I'm a carer and my son has autism and Thomas helped in every step of the way in securing the fone my s... Voir plus
L'entreprise a répondu
Been having so much trouble with pop ups on my phone so I came in to store and Diogo fixed the issue in seconds can’t thanks him enough
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Écrit par l'entreprise
Unit 20 , Overgate Shopping Centre, DD1 1UG, Dundee, Royaume-Uni
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Great service and friendly. I dealt with Itu at dundee overgate store

Réponse de Vodafone UK - Dundee Overgate
Itu was really helpful, helped me access my Vodafone account

Réponse de Vodafone UK - Dundee Overgate
Great customer service in store, Frank helped me find the best deal and was super quick at getting everything sorted.

Réponse de Vodafone UK - Dundee Overgate
Frank was excellent. Efficient and quality service. 👍🏻

Réponse de Vodafone UK - Dundee Overgate

Réponse de Vodafone UK - Dundee Overgate
Anna Law from the Dundee branch of Vodafone was a tremendous help today and kept us right when upgrading our phones even when we asked her tricky questions . Even gave us a recommendation for lunch. Excellent service.

Réponse de Vodafone UK - Dundee Overgate
After having a 3 month ordeal with o2, Frank and Anna from Vodafone Dundee sold me the new iPhone that I had been waiting for o2 to deliver since September.
It was a breath of fresh air to experience service like the two of them gave me after my experiences with o2.
A man came in with an issue with a product and because the shop was due to close, Frank arranged an appointment with him to come back to rectify his problem. I nearly fell off my chair when I seen this as I was so used to the mob across the mall telling me that all they do is sell phones and putting up their "phone 202" wall.
Even Vodafone's 191 compared to o2's 202 is like night and day.
Vodafone have sorted problem's with the PAC code on my behalf which was actually a problem caused by o2 and not once was I put in a queue or forced to fight with a pointless automated machine.
Please Vodafone, do not change!
Big thanks again
Blair

Réponse de Vodafone UK - Dundee Overgate
Came for an upgrade today Frank was fantastic, quick service

Réponse de Vodafone UK - Dundee Overgate
Frank sorted me with a new phone and was really pleasant

Réponse de Vodafone UK - Dundee Overgate
Very helpful and friendly staff. Calm environment. Itu was very kind and efficient.

Réponse de Vodafone UK - Dundee Overgate
Upgrade. Great cost Friendly staff - frank was efficient and helpful

Réponse de Vodafone UK - Dundee Overgate
Frank was very a helpful and kind employee that got us a good deal

Réponse de Vodafone UK - Dundee Overgate
Frank was very helpful and friendly. Talked us through everything.

Réponse de Vodafone UK - Dundee Overgate
Thomas was super helpful. I’m very glad he attended me and so happy with the service. ⭐️⭐️⭐️⭐️⭐️

Réponse de Vodafone UK - Dundee Overgate
Brandon was a great help today and very efficient

Réponse de Vodafone UK - Dundee Overgate
Came in to get an ipad for my daughter and Frank was super helpful and very patient ☺️

Réponse de Vodafone UK - Dundee Overgate
Have been with Three for 11 years and upgrade religiously every time. I stopped by Vodaphone Dundee and chatted to Frank who showed a good deal on an S24 Ultra, I'm now with Vodaphone. Thanks you.

Réponse de Vodafone UK - Dundee Overgate

Réponse de Vodafone UK - Dundee Overgate
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