Huge shoutout to Thomas for making what usually feels like a headache so effortless! I hate setting up mobile plans because it often comes with hidden fees or confusion, but Thomas was completely tran... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 20 , Overgate Shopping Centre, DD1 1UG Dundee, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Been having so much trouble with pop ups on my phone so I came in to store and Diogo fixed the issue in seconds can’t thanks him enough
L'entreprise a répondu
I'm very impressed with the help from Thomas from the Vodafone shop in the overrated in dundee I'm a carer and my son has autism and Thomas helped in every step of the way in securing the fone my s... Voir plus
L'entreprise a répondu
We had a good experience in Vodafone Dundee overgate. Brandon was very helpful and knowledgeable. He was able to calculate 5 different models for us almost instantaneously. He was honest and gave us s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Dundee Overgate
Écrit par l'entreprise
Coordonnées de contact
Unit 20 , Overgate Shopping Centre, DD1 1UG, Dundee, Royaume-Uni
4,9
Excellent
218 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Joe S was an excellent salesman and…
Joe S was an excellent salesman and very helpful. I have been a customer with Vodafone for a long time and this has been a very good experience. Thank you Joe S for all your help
23 mai 2024
Avis spontané
Réponse de Vodafone UK - Dundee Overgate
Hi Beth,
Thank you for your review, and for sharing the experience you had with Joe. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Really great staff!
Joe L was really helpful in store, was very knowledgeable and answered all of my questions!
5 mai 2024
Avis spontané
Réponse de Vodafone UK - Dundee Overgate
Hey,
We really appreciate you taking the time to highlight what a great service Joe provided. Thank you for your feedback!
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - vodafone.uk/3lCYUxW or X - vodafone.uk/3LXh2xl
Thanks,
The Vodafone Social Media Team
10/10 service from Brandon
30 avril 2024
Avis spontané
Réponse de Vodafone UK - Dundee Overgate
Hi Anne,
Thanks for your review! We're so happy you had such a great service.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Dundee Overgate
Hi Tasnim,
Thank you for your review. It’s great to hear of your positive experience with Joe. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Dundee Overgate
Hi Jacob,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Was in for my upgrade and got amazing…
Was in for my upgrade and got amazing service from Robbie. Straight to the point and a good deal, no faff. Thanks Robbie
8 avril 2024
Avis spontané
Réponse de Vodafone UK - Dundee Overgate
Hi Kieran,
Thanks for your 5-star review for Robbie. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very efficent service by Joe L
Very efficent service by Joe L, appeared knowledgeable about all products and guided me towards most appropriate deal for myself that supported my needs. Took the time to search a few options and answer all my questions.
30 mars 2024
Avis spontané
Réponse de Vodafone UK - Dundee Overgate
Hi Calum,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Professional, efficient and excellent customer care
Joe provided an excellent service which I am delighted with. My package is exactly what I need, and at a reasonable price. He is a superb employee and an asset to the company.
20 mars 2024
Avis spontané
Réponse de Vodafone UK - Dundee Overgate
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Had a lovely experience today in…
Had a lovely experience today in Vodafone with Joe S. He made getting a new contract really easy and was incredibly friendly, helpful and knowledgeable. Would definitely recommend to others!.
19 mars 2024
Avis spontané
Réponse de Vodafone UK - Dundee Overgate
Hi Iona. Thank you for your review for Joe. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Dundee Overgate
Hi Kelly,
Thanks for your 5 star review! It's great to hear that you're enjoying Vodafone.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Visited the store recently and was…
Visited the store recently and was dealing with an employee called Joe S and he was very helpful with every question I had, knowledgeable about all products I asked about.
1 mars 2024
Avis spontané
Réponse de Vodafone UK - Dundee Overgate
Hi Anthony,
This is lovely feedback for Joe. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
photofix
David was a great help with my phone. I would recommend him and Vodafone to anyone
4 mars 2024
Avis spontané
Réponse de Vodafone UK - Dundee Overgate
Hey Brian, It's great to hear you're so happy with Davids service today 😊
Thanks, The Vodafone Social Media Team
Excellent customer service
Excellent customer service, friendly and approachable Rory was great with the confusing situation me and my mum were in left with everything sorted couldn’t be more happy
1 mars 2024
Avis spontané
Réponse de Vodafone UK - Dundee Overgate
Hey Jade,
Thanks for the lovely review and fantastic support for Rory.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Switch and broadband…
David was very helpful and made the process of switching and getting new broadband very easy
25 février 2024
Avis spontané
Réponse de Vodafone UK - Dundee Overgate
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great service from Brandon
20 janvier 2024
Avis spontané
Réponse de Vodafone UK - Dundee Overgate
Hey Chris,
Fantastic support for Brandon, thank you for the 5 stars!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The service from Joe S was outstanding
6 janvier 2024
Avis spontané
Réponse de Vodafone UK - Dundee Overgate
Hi Alison. Thank you for your review for Joe. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nice and friendly staff
5 janvier 2024
Avis spontané
Réponse de Vodafone UK - Dundee Overgate
Hi Dionne. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great adviser & help
4 janvier 2024
Avis spontané
Réponse de Vodafone UK - Dundee Overgate
Hey Danielle,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great assistance very helpful from…
Great assistance very helpful from bradon
14 décembre 2023
Avis spontané
Réponse de Vodafone UK - Dundee Overgate
Hi Stacey,
We're pleased to hear about your recent experience, and feedback for Bradon. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Joe S
Joe S went above and beyond to ensure that I had broadband set up at my flat as soon as it was available. He was consistently super helpful and kept things light despite issues involving outside sources
12 décembre 2023
Avis spontané
Réponse de Vodafone UK - Dundee Overgate
Hi Aaron,
Thanks for your review for Joe. If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.
Thanks again,
Vodafone Social Media team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.