Rebecca was amazing! Walking thru the whole process. Felt at ease. Great customer service.
L'entreprise a répondu
86-88 High Street, KY12 7DP Dunfermline, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Rebecca was amazing! Walking thru the whole process. Felt at ease. Great customer service.
L'entreprise a répondu
Outstanding.... is the only way to describe my visit to Dunfermline today. I was served by Elizabeth, who not only held all the qualities you would expect within the role, but Elizabeth also buli... Voir plus
L'entreprise a répondu
As always I had a fantastic service by the girls in Dunfermline. Lily gave me a fantastic deal and also sorted all my other numbers out and saved my some money. Becca is a breath of fresh air and ha... Voir plus
L'entreprise a répondu
I should have called in sooner!! Cameron fixed my issue after many calls and visits to other stores. Cameron and Dan showed professionalism and patience. At every stage Cameron was confident he... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
86-88 High Street, KY12 7DP, Dunfermline, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good service will return
Upgraded to new phone
Very helpful

Réponse de Vodafone UK - Dunfermline

Réponse de Vodafone UK - Dunfermline
Excellent Service!
Was having problems understanding mobile plans but Declan was super helpful in making sure I picked the right one. Would recommend going to them for help!

Réponse de Vodafone UK - Dunfermline
Becca was very helpful today was very understanding and took the time too listen and understand any questions I may off had

Réponse de Vodafone UK - Dunfermline
THE BEST VODAFONE SHOP IN THE SCOTLAND

Réponse de Vodafone UK - Dunfermline
Outstanding.... is the only way to describe my visit to Dunfermline today.
I was served by Elizabeth, who not only held all the qualities you would expect within the role, but Elizabeth also bulit a fun & engaging & environment, with a 'no questions too stupid attitude'(am at that age when it comes to technology).
I really feel Elizabeth went above & beyond with her service today.

Réponse de Vodafone UK - Dunfermline
A quick thank you to the staff in the Vodafone Dunfermline shop that served me today. I was served by Rebecca who was lovely & gave me a few options to choose from. I didn’t feel rushed or pressured into anything like some other shops try to do. I briefly chatted to the other staff who were also friendly. I’ll definitely recommend to my family & any friends looking for a new phone.

Réponse de Vodafone UK - Dunfermline
girls and declan in the shop so friendly, helped with my problem, thanks again

Réponse de Vodafone UK - Dunfermline
I had a problem with my phone and Declan helped me with my problem he was so helpful
⭐️⭐️⭐️⭐️⭐️

Réponse de Vodafone UK - Dunfermline
Always a pleasure visiting this store. So helpful and friendly! Take time to explain this. Best store

Réponse de Vodafone UK - Dunfermline
Very impressed with the professional attitude of Lily. ( And all staff ). She was able to go through various options. I left happily with a new phone

Réponse de Vodafone UK - Dunfermline
Becca was amazing at going through my options with me when I wanted to upgrade my sim packages - we looked at all the options including if I should update my devices. Very happy with the results!

Réponse de Vodafone UK - Dunfermline
came in looking for a deal as i was leaving my existing network i was with for 15 years. got a good deal from becca, she was great and helped me out with a smile on her face

Réponse de Vodafone UK - Dunfermline
great service from all the girls at vodafone dunfermline

Réponse de Vodafone UK - Dunfermline
The staff in Vodafone Dunfermline are extremely helpful and friendly. Becca in particular helped me to get set up with a UK phone number and on a plan which is very good value for money!! She gave great advice and was always kind and understood what I needed from a phone plan. The best customer service!

Réponse de Vodafone UK - Dunfermline
Becca and Sarah were absolutely outstanding. They helped me upgrade my phone with a new contract, reduce my monthly fee and were attentive to every single detail. Amazing service and they were both a wonderful help. I don't know how, but they took the complexity out of the whole transaction. Thank you both so much! 😀

Réponse de Vodafone UK - Dunfermline
Back for a 2nd time to upgrade
Brilliant service
Thanks

Réponse de Vodafone UK - Dunfermline
Welcoming approach from Elizabeth to my enquiry which was a follow-up from last week to change my broadband and landline provider to Vodafone. Both staff members Rebecca and Sarah dealing with the enquiry last week also provided excellent customer service. Not a straightforward changeover due to my current provider’s setup with my account. Thankfully, Vodafone have managed to resolve all issues.

Réponse de Vodafone UK - Dunfermline

Réponse de Vodafone UK - Dunfermline

Réponse de Vodafone UK - Dunfermline
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.