Rebecca was amazing! Walking thru the whole process. Felt at ease. Great customer service.
L'entreprise a répondu
Établissement
Changer d'établissement86-88 High Street, KY12 7DP Dunfermline, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Outstanding.... is the only way to describe my visit to Dunfermline today. I was served by Elizabeth, who not only held all the qualities you would expect within the role, but Elizabeth also buli... Voir plus
L'entreprise a répondu
As always I had a fantastic service by the girls in Dunfermline. Lily gave me a fantastic deal and also sorted all my other numbers out and saved my some money. Becca is a breath of fresh air and ha... Voir plus
L'entreprise a répondu
I should have called in sooner!! Cameron fixed my issue after many calls and visits to other stores. Cameron and Dan showed professionalism and patience. At every stage Cameron was confident he... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Dunfermline
Écrit par l'entreprise
Coordonnées de contact
86-88 High Street, KY12 7DP, Dunfermline, Royaume-Uni
4,9
Excellent
146 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Réponse de Vodafone UK - Dunfermline
Hey Steven,
Thanks for the lovely review and fantastic support for Kenny.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Cameron made my experience great today
Cameron made my experience great today. Friendly knowledgeable and keen to get the best for customer and business. Cheers Cameron I'll be back when I'm due an upgrade
16 septembre 2023
Avis spontané
Réponse de Vodafone UK - Dunfermline
Hi Ben,
Thanks for the great review. We're pleased to hear about this experience and how Cameron was able to help.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Was very helpful and quick with setting…
Was very helpful and quick with setting me up with a new mobile phone
15 août 2023
Avis spontané
Réponse de Vodafone UK - Dunfermline
Hi Frazer,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent service
Excellent service, Richard was very knowledgeable and helpful. Great team and very much recommended
7 août 2023
Avis spontané
Réponse de Vodafone UK - Dunfermline
Hi Charles,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Dunfermline
Hey Carrie,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Dunfermline
Hey Veda,
Thanks for letting us know what an amazing job Josh and Richard did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent/Helpful staff
Staff member, Cameron was exstremly helpful, kind and very knowledgeable.
17 juin 2023
Avis spontané
Réponse de Vodafone UK - Dunfermline
Hi R.J. Thank you for your review for Cameron. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Richard was very helpful in store…
Richard was very helpful in store competing my upgrade, explaining everything and finding best deal.
17 juin 2023
Avis spontané
Réponse de Vodafone UK - Dunfermline
Hey Connie,
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Fantastic service.
I was served by Cami Reid who was absolutely fantastic. Very helpful and talked me through every step. My phone screen was broken and I wasn't sure of my best options but he went through all possibilities and allowed me to consider what was best for me. The whole process took around an hour and I didn't feel rushed or pressured at all.
28 mai 2023
Avis spontané
Réponse de Vodafone UK - Dunfermline
Hey Olivia,
Thanks for letting us know what an amazing job Cami did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The service received from the staff in the Dunfermline shop was fantastic!
The service received from the staff was great, they were all very friendly and worked well together and shared their knowledge. They listened to what I was looking for and gave me various options to suit my needs and also advised me of additional offers to consider. All my questions were answered and support given was great - they know their stuff. I went in just to look and came out with a new phone and refreshed plan!
12 mai 2023
Avis spontané
Réponse de Vodafone UK - Dunfermline
Thanks for your review Sam. It's great to hear our took the time to explain everything, and gave you all the available options.
Thanks,
The Vodafone Social Media Team
Brilliant friendly service
Brilliant friendly service . Cannot complain what so ever.
2 mai 2023
Avis spontané
Réponse de Vodafone UK - Dunfermline
Hi Dean,
Thanks for leaving this review with how friendly the service was, when visiting our store.
If you ever need any further help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.