Vodafone UK - Eastbourne Avis 

240
TrustScore 5 sur 5

4,9

Unit 47 , The Arndale Centre, BN21 3NW Eastbourne, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I visited Vodafone in Eastbourne today. I was greeted by two members of staff Harry and Emma who provided outstanding customer service and set up my new Samsung Galaxy S25 without any issues. Emma was... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mark at the Eastbourne shop was super helpful and made it super easy, highly recommend

L'entreprise a répondu

Noté 5 sur 5 étoiles

From the very start of my visit to Vodafone Eastbourne I was given the highest professional assistance from Harvey. He was extremely polite, helpful and patient in dealing with my questions and conce... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lewis at the Eastbourne store was of great help today. He showed me different ways to save money on my phone and broadband which was fantastic. Although the systems are slow he managed to get through... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 47 , The Arndale Centre, BN21 3NW, Eastbourne, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

240 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(240)

40 836 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service received in store

Excellent service received in store, Caleb helped me pick the right phone for me and got me a really good sim deal!

19 mai 2024
Avis spontané
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Réponse de Vodafone UK - Eastbourne

Hi Chris. Thank you for your review for Caleb. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thomas was execllent in store today and…

Thomas was execllent in store today and helped me upgrade my phone and answered all my questions, thanks Tom!

8 mai 2024
Avis spontané
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Réponse de Vodafone UK - Eastbourne

Hi Steph. Thank you for your review for Thomas. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Emma was so helpful today

Emma was so helpful today, lovely lady and would definitely go back for any advice or to buy a new phone

7 mai 2024
Avis spontané
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Réponse de Vodafone UK - Eastbourne

Hi Millicent,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sim only upgrade

Caleb at Eastbourne was incredibly helpful and knowledgeable. I would certainly recommend him and the other staff members. 5*…

1 mai 2024
Avis spontané
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Réponse de Vodafone UK - Eastbourne

Hi Wendy,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jay is an absolute star

Jay is an absolute star! He helped us with our query and provided us with the best customer service ever.

30 avril 2024
Avis spontané
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Réponse de Vodafone UK - Eastbourne

Hi Aron. Thank you for your review for Jay. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josh @ Vodafone Eastbourne

Josh helped me upgrade my phone and sorted my broadband out saving me loads of money. He was great, thank you!

15 avril 2024
Avis spontané
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Réponse de Vodafone UK - Eastbourne

Hi Sophie. Thank you for your review for Josh. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service from Stephanie

I received great customer service from Stephanie when I wanted to upgrade my SIM to include data. There was no hard sell, she explained all the offers available to me and let me choose the best deal for my needs. It was all set up in no time

9 avril 2024
Avis spontané
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Réponse de Vodafone UK - Eastbourne

Hi Nicki,

We're so happy you had a 5 star experience! Thanks for highlighting what a great service Stephanie provided.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service received

We have always dealt with our Eastbourne store over the years and now want to congratulate Josh, assistant manager. He was so knowledgeable, kind and patient with us, thank you very much Josh, you answered all our questions and sorted our new purchases out.

6 avril 2024
Avis spontané
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Réponse de Vodafone UK - Eastbourne

Hi Margaret. Thank you for your glowing review for Josh. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent and friendly service

Went into vodafone to purchase a Voxi, was helped by a very friendly member of staff called Josh, everything explained well and 10/10 customer service.

7 avril 2024
Avis spontané
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Réponse de Vodafone UK - Eastbourne

Hi Emily. Thank you for your review for Josh. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josh was very helpful and explained…

Josh was very helpful and explained everything to me.

14 mars 2024
Avis spontané
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Réponse de Vodafone UK - Eastbourne

Hi there Wendy,

Thanks for taking the time to leave this 5 star review about your experience with Josh!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

5 stars costumer service

I`m here to say a big thank you to Caleb who done a great costumer service . I needed to renew my mobile phone contract and Caleb was very friendly and professional in the way of giving me the options and suggesting witch one would be the best to suit my needs.
in fact all the staff at Eastbourne store are very attentive and helpful . THANK YOU Caleb

26 février 2024
Avis spontané
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Réponse de Vodafone UK - Eastbourne

Hi Helen,

Thanks for your 5 star review! We appreciate your feedback and kind words about Caleb and then team. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Broadband contract and new sim

Great experience.
Very kind and knowledgeable.

4 mars 2024
Avis spontané
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Réponse de Vodafone UK - Eastbourne

Hi James, thanks for your feedback.
All the best, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service!

Josh was really great and spent an hour with us. Sorted out our contracts and was really clear with all the information. Great service!

4 mars 2024
Avis spontané
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Réponse de Vodafone UK - Eastbourne

It's great to hear Josh took the time to explain everything you needed today Sally.
Thanks, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from Caleb in the…

Excellent service from Caleb in the Eastbourne shop.
Quick and easy to get a new phone.
Friendly customer service, highly recommend.
Thanks Steve

28 février 2024
Avis spontané
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Réponse de Vodafone UK - Eastbourne

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Been in today. Ryan has been amazing sorting upgrade on phone.
Very clear information
Thanks for your help

24 février 2024
Avis spontané
Logo de Vodafone UK - Eastbourne

Réponse de Vodafone UK - Eastbourne

Hi Tanya,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Three different people helped on a…

Three different people helped on a complicated account and they were patient and kind - Caleb, Steph and Josh. Caleb finishing it now - all good!

14 février 2024
Avis spontané
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Réponse de Vodafone UK - Eastbourne

Hi Richard,

Thanks for your feedback! It's great to hear you had a great experience in store with Caleb, Steph and Josh.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic expert advice and service.

6 février 2024
Avis spontané
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Réponse de Vodafone UK - Eastbourne

Hi Ian,

Its great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

The two gentlemen Josh and Josh

The two gentlemen Josh and Josh were very knowledgeable and helpful in trying to help save money and give the best service possible

10 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Eastbourne

Hey,

Fantastic to hear about our Josh's. We appreciate the review.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dealt with Fibre broadband and upgrade…

Dealt with Fibre broadband and upgrade of phone. Took time to explain what was happening and dealt with downloads.

10 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Eastbourne

Hey,

This is great to hear! I hope all of your questions have been answered. Let us know if you have any more and don't forget our handy support page here: https://vodafone.uk/support

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The staff at the Eastbourne store could…

The staff at the Eastbourne store could not have been more helpful. They took the time to help me sort out various devices linked to my contract. Nothing was too much trouble. I would not change from Vodafone purely because of the helpful team in Eastbourne.

4 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Eastbourne

Hi Gemma,

This is an amazing review for our Eastbourne store. We appreciate your support. Thanks for sharing.

We appreciate your support.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

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