I visited Vodafone in Eastbourne today. I was greeted by two members of staff Harry and Emma who provided outstanding customer service and set up my new Samsung Galaxy S25 without any issues. Emma was... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 47 , The Arndale Centre, BN21 3NW Eastbourne, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Mark at the Eastbourne shop was super helpful and made it super easy, highly recommend
L'entreprise a répondu
From the very start of my visit to Vodafone Eastbourne I was given the highest professional assistance from Harvey. He was extremely polite, helpful and patient in dealing with my questions and conce... Voir plus
L'entreprise a répondu
Lewis at the Eastbourne store was of great help today. He showed me different ways to save money on my phone and broadband which was fantastic. Although the systems are slow he managed to get through... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Eastbourne
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
Unit 47 , The Arndale Centre, BN21 3NW, Eastbourne, Royaume-Uni
4,9
Excellent
240 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Amazing customer service from Lewis
Amazing customer service from Lewis, came in for 1 phone and sold us 2.
5 juin 2025
Avis spontané
Réponse de Vodafone UK - Eastbourne
We're happy to hear that you had such a positive experience! It's great to know our team provided amazing service, and we appreciate your feedback.
Thanks,
Vodafone Social Media Team
Lewis was great!
5 juin 2025
Avis spontané
Réponse de Vodafone UK - Eastbourne
Hi Ruby.
Thanks for your feedback,
Vodafone Social Media Team
Transferred over 2 phones and broadband…
Transferred over 2 phones and broadband under one account. Nice to have everything together. Lewis explained the various options and it was so much easier than trying to do it all myself online
29 mai 2025
Avis spontané
Réponse de Vodafone UK - Eastbourne
Hey Lee,
Thanks for the lovely review and fantastic support for Lewis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great advice and managed to save more…
Great advice and managed to save more money than expected - served by Lewis and Reece, many thanks for all the help and patience
4 juin 2025
Avis spontané
Réponse de Vodafone UK - Eastbourne
Hey Helen,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was served by Lewis ,Excellent…
I was served by Lewis ,Excellent customer service, very knowledgeable helpful and friendly. Very pleasant to talk to.He's an asset to the company .
31 mai 2025
Avis spontané
Réponse de Vodafone UK - Eastbourne
Hey Bertie,
Thanks for the lovely review and fantastic support for Lewis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lewis was extremely helpful and like to…
Lewis was extremely helpful and like to thank him for all his help he was also very knowledgeable
20 mai 2025
Avis spontané
Réponse de Vodafone UK - Eastbourne
Hey Hg,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Eastbourne
Hey Win Matthews,
Thanks for the lovely review and fantastic support for Caleb.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I change my contract recently and the…
I change my contract recently and the gentleman helping me, Louis was very helpful, patient and managed to explain the process very quickly and with a lot of clarity.
Thank you
6 mai 2025
Avis spontané
Réponse de Vodafone UK - Eastbourne
Hey Carmen,
Thanks for the lovely review and fantastic support for Louis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Eastbourne
Hey Gary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Eastbourne
Hey Zach,
Thanks for the lovely review and fantastic support for Mick.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lewis was very helpful
Lewis was very helpful, got my phone working in very little time after a little mistake I had made setting up, he also helped me get a better deal on my broadband! 100% recommendations
3 mai 2025
Avis spontané
Réponse de Vodafone UK - Eastbourne
Hey Brett,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lewis was very helpful on what we…
Lewis was very helpful on what we required today, he was very chatty and made us feel welcome 100% recommend
3 mai 2025
Avis spontané
Réponse de Vodafone UK - Eastbourne
Hey Paige,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
5 stars Vodafone Eastbourne guys…
5 stars Vodafone Eastbourne guys Harry, Caleb and Mick (the 3 amigos)
Had problem with sending messages , called 191 who said go to Camden store who couldn’t sort out issue.
Went to Eastbourne store and the 3 guys were AMAZING , they sorted out the issue that no one else could.
Thanks for your patience and your expertise and help .
17 avril 2025
Avis spontané
Réponse de Vodafone UK - Eastbourne
Hey Corinne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
I was attended to with utmost respect and attention to every single complaint I had come in with, all resolved ,was considering even terminating my contract but left here happy and will continue to use Vodafone . Thank you so much .
15 avril 2025
Avis spontané
Réponse de Vodafone UK - Eastbourne
Hi Elizabeth. Thank you for your review. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lewis the Sales Adviser is amazing
Mr Lewis the Sales Adviser was excellent. We came into store upset, and we left smiling and happy. He was calm, patient and he made sure the problem we came in for was solved.
15 avril 2025
Avis spontané
Réponse de Vodafone UK - Eastbourne
Thank you for the wonderful review,
Vodafone Social Media Team
Great service
I went into the Eastbourne store to inquire about getting an upgrade on the new iPhone. Was met by Lewis. Excellent customer service and support from him! Made the whole process and decision very easy as well as clear.
8 avril 2025
Avis spontané
Réponse de Vodafone UK - Eastbourne
Hey Travis,
Thanks for the lovely review and fantastic support for Lewis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Caleb was great
Caleb was great and helped me upgrade my phone, even transferred my data and got me a great deal on a laptop!
11 avril 2025
Avis spontané
Réponse de Vodafone UK - Eastbourne
Hey Adrian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
They were very helpful I was Caleb and…
They were very helpful I was Caleb and Mick and they were great at talking me through everything.
8 avril 2025
Avis spontané
Réponse de Vodafone UK - Eastbourne
Hey Gaynor,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service and advice
Great service and advice. Really appreciated Caleb talking through the options.
6 avril 2025
Avis spontané
Réponse de Vodafone UK - Eastbourne
Hey Craig,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lewis helped us to save money on our Broadband
Went in to pick up and trade in my old phone. Spoke to Lewis about my broadband and realised he could save us a lot of money on our broadband. Great guy.
27 février 2025
Avis spontané
Réponse de Vodafone UK - Eastbourne
Hi Richard,
What awesome feedback for Lewis! Thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.