Ed had a fountain of knowledge and was thorough with explanations in terms of airtime and the plan. Set expectations and covered all options. Friendly and approchable from the off set.
L'entreprise a répondu
Établissement
Changer d'établissement16 Mercer Street,Port Arcades, CH65 0AP Ellesmere Port, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Marc was incredibly helpful when I went in to ask for advice about travel costs in Europe. He explained everything clearly, made sure I understood the different options available, and helped me avoi... Voir plus
L'entreprise a répondu
Ed has been fantastic today.His knowledge of android phone was exceptional as I did not know passwords etc and he managed to get a great new phone with all my apps on. He then looked for best options... Voir plus
L'entreprise a répondu
Really good experience from the vodfone shop in Ellesmere port, Marc looked after us and helped my son with his first sim contract and had loads of patience with us as we are both useless with tech lo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Ellesmere Port
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
16 Mercer Street,Port Arcades, CH65 0AP, Ellesmere Port, Royaume-Uni
5,0
Excellent
448 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
We ve been in and dealt with Marc…
We ve been in and dealt with Marc today. He was very helpful and professional. Solved a few issues we had very quickly. Thanks again Marc.
9 décembre 2025
Avis spontané
Réponse de Vodafone UK - Ellesmere Port
Hey Gokhan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward was very helpful and showed us…
Edward was very helpful and showed us what we needed to know about our new phones. He took time to explain everything involved in transferring data and the use of the phones.
7 décembre 2025
Avis spontané
Réponse de Vodafone UK - Ellesmere Port
Hey Dawn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ed was very helpful and friendly with…
Ed was very helpful and friendly with my recent upgrade thank you
5 décembre 2025
Avis spontané
Réponse de Vodafone UK - Ellesmere Port
Hey Leah,
Thanks for the lovely review and fantastic support for Ed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ed was very informative and helpful and…
Ed was very informative and helpful and friendly, and very knowledgeable
3 décembre 2025
Avis spontané
Réponse de Vodafone UK - Ellesmere Port
Hi Kay,
Thank you so much for your wonderful review and the amazing support you’ve shown for Ed—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Ellesmere Port
Hey Kevin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lauren helped me with some issues I’ve…
Lauren helped me with some issues I’ve been experiencing with my current phone. Really helpful and attentive
28 novembre 2025
Avis spontané
Réponse de Vodafone UK - Ellesmere Port
Hey Matt,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Lauren helped me transfer my number…
Lauren helped me transfer my number from o2 and explained that I could also get discount on my home broadband if I moved this over aswell. The offer to pay leaving fees was perfect for me and she saved me money on both every month. Thanks again, Nigel
28 novembre 2025
Avis spontané
Réponse de Vodafone UK - Ellesmere Port
Hey Lauren,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mark C 5star all round
Mark C at the Ellesmere Port store was extremely helpful. Going above and beyond to what I actually came into the store for.
He easily explained the options available, to someone like myself who isn't very techy. I found this very helpful. Thank you for your time and lovely customer service.
Take care,
Lorraine
13 novembre 2025
Avis spontané
Réponse de Vodafone UK - Ellesmere Port
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Ellesmere Port
Hi. We're happy to hear that the package met your needs and saved you money. We appreciate your feedback and time. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Services from Marc saved money on…
Great Services from Marc saved money on sim ans cancelled my tablet
10 novembre 2025
Avis spontané
Réponse de Vodafone UK - Ellesmere Port
Hi. We're happy to hear that you had a great experience and saved money. We appreciate you taking the time to share your positive feedback with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Eport- Ed was fantastic
Ed was fantastic help for me today in your ellesmere port store, found me the perfect deal for my sim only deal, good conversation and banter too, amazing customer service which is what i always expect when i come into one of your stores
Thank you so much again Ed
7 novembre 2025
Avis spontané
Réponse de Vodafone UK - Ellesmere Port
Hi. We're happy to hear that you had such a positive experience in our store. We appreciate your kind words and are so glad we could find the perfect deal for you. Thank you for your amazing feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Laura was extremely helpful and very…
Laura was extremely helpful and very knowledgeable. She gave us great advise and we are very happy customers.
7 novembre 2025
Avis spontané
Réponse de Vodafone UK - Ellesmere Port
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Ed is a great fella
Ed is a great fella
Always helpful and reliable
Its the reason why I come back
Knows his stuff
5 novembre 2025
Avis spontané
Réponse de Vodafone UK - Ellesmere Port
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Ed what a fantastic service
Ed what a fantastic service, Ed helped us through the whole process would highly recommend vodafone
2 novembre 2025
Avis spontané
Réponse de Vodafone UK - Ellesmere Port
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Ed was fantasic at explaining all…
Ed was fantasic at explaining all options and showing what the best deal would be. He gave me plenty of options to go for and i felt no pressure to agree. Very friendly and polite!! Thanks ed!!!
2 novembre 2025
Avis spontané
Réponse de Vodafone UK - Ellesmere Port
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Ed Great service.
31 octobre 2025
Avis spontané
Réponse de Vodafone UK - Ellesmere Port
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Lauren sorted me out a new pixel phone…
Lauren sorted me out a new pixel phone when I broke mine yesterday. It was my business phone and she helped me retrieve all of my important apps and documents so I could pick up my work straight away. Really appreciate it
30 octobre 2025
Avis spontané
Réponse de Vodafone UK - Ellesmere Port
Hi. We're happy to hear that we could assist you with your new phone and retrieving your important information. We appreciate you taking the time to share your experience! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Been in to see Lauren again to help me…
Been in to see Lauren again to help me transfer my WhatsApp and messages to new phone. She helped me out quickly and gave me other tips to help me use some of the new features. Thanks once again
30 octobre 2025
Avis spontané
Réponse de Vodafone UK - Ellesmere Port
Hi. We're happy to hear that we could quickly assist you with transferring your WhatsApp data and messages to your new phone. We appreciate your positive feedback and that you found the additional tips helpful! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ed was assisting me in phone purchase…
Ed was assisting me in phone purchase and was extremely helpful and knowledgeable. I got a brilliant deal and am very happy with the choice. Thank you
30 octobre 2025
Avis spontané
Réponse de Vodafone UK - Ellesmere Port
Hi. We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ed very helpful and I can really…
Ed very helpful and I can really understand what he has said it he said if I need any help at all not to hesitate to come in and see him.
26 octobre 2025
Avis spontané
Réponse de Vodafone UK - Ellesmere Port
Hi. We're happy to hear that the information was helpful and easy to understand. We appreciate you taking the time to share your positive experience and that you felt supported. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.