I would like to mention Vodafone, Eltham store. Demi, the Assistant Manager, who was absolutely amazing. Nothing was ever too much trouble for her, and she went above and beyond to help me with... Voir plus
L'entreprise a répondu
130 High Street, Eltham, SE9 1BJ London, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I would like to mention Vodafone, Eltham store. Demi, the Assistant Manager, who was absolutely amazing. Nothing was ever too much trouble for her, and she went above and beyond to help me with... Voir plus
L'entreprise a répondu
I had a really good experiance in this store with Todd today, my phone had locked me out so he set me up with a new device and gave me lits of goos advice with other savings.
L'entreprise a répondu
I had such an amazing experience in store today and last Tuesday when I visited the Eltham branch to get an upgrade. I had been putting off getting an upgrade as I find the process really stressful -... Voir plus
L'entreprise a répondu
Vodafone UK's Eltham branch has some friendly and helpful staff, like Mike and Montana. They assist well with data transfers and explaining broadband options, ensuring I felt informed rather than conf... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
130 High Street, Eltham, SE9 1BJ, London, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
James was a real gem today he helped me find a great deal and even helped set up the new phone.
A great service i would see James again

Réponse de Vodafone UK - Eltham
Visited the store today to collect a phone and was greeted by Demi. She was super helpful and provided me with some extra info and a laugh! 10/10 - would recommend her service.

Réponse de Vodafone UK - Eltham
Todd was great in Eltham he set up a new device for me as the battery on mine had degraded over the years, got a great deal with trade in.

Réponse de Vodafone UK - Eltham
I had a really good experiance in this store with Todd today, my phone had locked me out so he set me up with a new device and gave me lits of goos advice with other savings.

Réponse de Vodafone UK - Eltham
I would like to mention Vodafone, Eltham store. Demi, the Assistant Manager, who was absolutely amazing. Nothing was ever too much trouble for her, and she went above and beyond to help me with everything I needed.
We actually visited the store twice, and on both occasions Demi was incredibly helpful, friendly and professional. Her customer service was outstanding, and she made us feel genuinely valued.
A huge thank you to Demi for all her help — she is a real credit to the store!

Réponse de Vodafone UK - Eltham
James had Fantastic service, well explained and nothing was complicated.
10/10 person!
Thank you

Réponse de Vodafone UK - Eltham
Mike store manager was amazing in helping resolve my phone issues and he also helped when I lost my phone! If need to any help, Mike’s your guy 😊

Réponse de Vodafone UK - Eltham
Went to the Eltham branch today to upgrade my phone and received the best service ever From Michael who helped me get my new phone and new sim plan. Thank you Mike

Réponse de Vodafone UK - Eltham
Demi was so helpfully and kind and great at explaining the contract. Overall very kind staff
Thank you so much

Réponse de Vodafone UK - Eltham
Excellent service from James at the Eltham store.
Very friendly and very helpful.
Highly recommended.
Many thanks

Réponse de Vodafone UK - Eltham
Demi made the process of switching from a different provider to Vodafone very easy. Gave me multiple options so I was informed. Good service and happy to continue with Vodafone in future

Réponse de Vodafone UK - Eltham
I visited your Eltham store to upgrade my iPhone 15 and was helped by James. James offered great product knowledge as well as a kind and friendly rapport, especially in this heat! Please make sure James is recognised - he’s a great employee!

Réponse de Vodafone UK - Eltham
I came into the store to have dsya transferred to my new phone and Mike was superb. Very happy with the excellent service I received. My new phone works perfectly.

Réponse de Vodafone UK - Eltham
I had such an amazing experience in store today and last Tuesday when I visited the Eltham branch to get an upgrade. I had been putting off getting an upgrade as I find the process really stressful - I’m not tech minded.. however I need not have worried as Demi totally put me at my ease and talked through all my different options. She helped me navigate my new phone and showed me different tips/suggestions to make life easier. She was a complete angel 😊

Réponse de Vodafone UK - Eltham
Fabulously helpful experience with Demi! I went in with a load of questions and no idea and came out everything sorted. Fantastic service.

Réponse de Vodafone UK - Eltham
James was very helpful on all my questions and helping me sorting my sim issues. Eltham branch

Réponse de Vodafone UK - Eltham
Just left Vodafone Eltham and just upgraded my wife’s phone. James was totally amazing great service and made to fell so welcome and at ease. James is a credit to your team and you should be proud to have such a pleasant member of your team.

Réponse de Vodafone UK - Eltham

Réponse de Vodafone UK - Eltham
6 years I have been seeing Mike and he just upgraded 5 of my lines, always a pleasure to be served by him. Thank you Mike for sorting everything for me in a very simple and clear way.

Réponse de Vodafone UK - Eltham
Was served my Michael and James, really helpful customer service explained everything thoroughly, 10/10 service would definitely recommend

Réponse de Vodafone UK - Eltham
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.