Vodafone UK - Exeter Avis 

584
TrustScore 5 sur 5

5,0

246 High Street, EX4 3NZ EXETER, GB


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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I was see by a really lovely young man called Scott at the High Street branch of Vodafone. I cannot express my gratitude for all the help and advice given to me. He was so professional and knowle... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Alex, retail assistant at the Exeter Vodafone shop was super helpful, explained everything clearly and made every effort to find us the best deal (which worked out better than I thought). Superb servi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Josh was absolutely fantastic today! He was friendly, professional, and made the whole experience genuinely enjoyable. He took the time to explain everything clearly, was patient, and made me feel com... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hayley in the Exeter shop (not Mei as her name badge says) is amazing! She has been so amazingly helpful sorting out two new contracts, going through loads of different options for me, very patient an... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 246 High Street, EX4 3NZ, EXETER, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

584 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

5,0

Tous les avis

(584)

42 075 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Mei was very helpful and lovely in…

Mei was very helpful and lovely in sorting out my new phone. I would highly recommend. Thank you :)

7 mai 2025
Avis spontané
Logo de Vodafone UK - Exeter

Réponse de Vodafone UK - Exeter

Hey Jess,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Mei.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing customer service from Dan who…

Amazing customer service from Dan who really helped advising us.

5 mai 2025
Avis spontané
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Réponse de Vodafone UK - Exeter

Hey Charlie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer care

Great customer care, Dan saw the whole process through with us.
Exeter branch.

5 mai 2025
Avis spontané
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Réponse de Vodafone UK - Exeter

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Having problem with phone service was excellent from hayleyThank you Hayley help me sort of some…

Thank you Hayley help me sort of some problems on my phone.

5 mai 2025
Avis spontané
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Réponse de Vodafone UK - Exeter

Hey Mike,

Thanks for the lovely review and fantastic support for Hayley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hayley fantastic!!

Hayley fantastic!!! Very friendly

5 mai 2025
Avis spontané
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Réponse de Vodafone UK - Exeter

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan was great helping me get a new…

Jordan was great helping me get a new phone and setting it up for me! Thank you!

4 mai 2025
Avis spontané
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Réponse de Vodafone UK - Exeter

Hey Greta,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hayley was Very helpful and charming

3 mai 2025
Avis spontané
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Réponse de Vodafone UK - Exeter

Hey Hilarie,

Thanks for the lovely review and fantastic support for Hayley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lovely employee Jordan provided…

Lovely employee Jordan provided wonderful service today. Helped me out with my mobile broadband! Thank you!

1 mai 2025
Avis spontané
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Réponse de Vodafone UK - Exeter

Hey Poppy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent explanation

Excellent explanation, offers and discussion by Taj.

30 avril 2025
Avis spontané
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Réponse de Vodafone UK - Exeter

Hey Gustav,
Thanks for the lovely review and fantastic support for Taj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Molly was so helpful

Molly was so helpful! Definitely needs a pay rise!

27 avril 2025
Avis spontané
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Réponse de Vodafone UK - Exeter

Hi there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Big problem trying to cancel my broadband!

I had a problem with being pushed from one V shop back to someone on the end of a phone in a call centre ,I just wanted to cancel my contract…. 3 weeks later I met a real STAR in the Exeter shop called Hayley, who made everything simple and smooth running…. Thank you so much Hayley you are truly a star!

21 avril 2025
Avis spontané
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Réponse de Vodafone UK - Exeter

Hey FranD,

Thanks for the lovely review and fantastic support for Hayley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Taj was so lovely and helpful whilst…

Taj was so lovely and helpful whilst upgrading my phone!

19 avril 2025
Avis spontané
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Réponse de Vodafone UK - Exeter

Hey Beth,
Thanks for the lovely review and fantastic support for Taj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Molly was very helpful

Molly was very helpful, knowledgeable and patient with me!

16 avril 2025
Avis spontané
Logo de Vodafone UK - Exeter

Réponse de Vodafone UK - Exeter

Hey Gillian,

Thanks for the lovely review and fantastic support for Molly.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Super service

Taj was really helpful, polite and efficient and friendly. A credit to Vodafone.

14 avril 2025
Avis spontané
Logo de Vodafone UK - Exeter

Réponse de Vodafone UK - Exeter

Hey Matthew,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful and friendly -hopefully problem…

Helpful and friendly -hopefully problem fixed too 😁

14 avril 2025
Avis spontané
Logo de Vodafone UK - Exeter

Réponse de Vodafone UK - Exeter

Hey Emely,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Taj was helpful in setting up my…

Taj was helpful in setting up my account and resolving issues experienced with other providers.

13 avril 2025
Avis spontané
Logo de Vodafone UK - Exeter

Réponse de Vodafone UK - Exeter

Hi. Thank you for your review for Taj. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing service by Taj

Amazing service by Taj, will definitely be visiting the store again

10 avril 2025
Avis spontané
Logo de Vodafone UK - Exeter

Réponse de Vodafone UK - Exeter

Hey Grace,

Thanks for the lovely review and fantastic support for Taj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan was extremely helpful in sorting…

Dan was extremely helpful in sorting out my mobile upgrade and switching my home broadband

10 avril 2025
Avis spontané
Logo de Vodafone UK - Exeter

Réponse de Vodafone UK - Exeter

Hey James,

Thanks for the lovely review and fantastic support for Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful advice and pleasant service…

Helpful advice and pleasant service from Molly

10 avril 2025
Avis spontané
Logo de Vodafone UK - Exeter

Réponse de Vodafone UK - Exeter

Hey Jacqs,

Thanks for the lovely review and fantastic support for Molly.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Molly was excellent

Molly was excellent! Thank you💕

9 avril 2025
Avis spontané
Logo de Vodafone UK - Exeter

Réponse de Vodafone UK - Exeter

Hey Helen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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