Vodafone UK - Exeter Avis 

584
TrustScore 5 sur 5

5,0

246 High Street, EX4 3NZ EXETER, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was see by a really lovely young man called Scott at the High Street branch of Vodafone. I cannot express my gratitude for all the help and advice given to me. He was so professional and knowle... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Alex, retail assistant at the Exeter Vodafone shop was super helpful, explained everything clearly and made every effort to find us the best deal (which worked out better than I thought). Superb servi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Josh was absolutely fantastic today! He was friendly, professional, and made the whole experience genuinely enjoyable. He took the time to explain everything clearly, was patient, and made me feel com... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hayley in the Exeter shop (not Mei as her name badge says) is amazing! She has been so amazingly helpful sorting out two new contracts, going through loads of different options for me, very patient an... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 246 High Street, EX4 3NZ, EXETER, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

584 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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5,0

Tous les avis

(584)

41 964 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The service was excellent

The service was excellent, and the action taken was prompt. Dan was very helpful and provided clear, step-by-step explanations. Despite being short-staffed, they successfully completed the task.

14 décembre 2025
Avis spontané
Logo de Vodafone UK - Exeter

Réponse de Vodafone UK - Exeter

Hey Irina,

Thanks for the lovely review and fantastic support for Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan was a very helpful today in store

Dan was a very helpful today in store. Very knowledgeable on services and provided me a great package on my broadband and phones.

5 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Exeter

Hey Rhiannon,

Thanks for the lovely review and fantastic support for Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan Exeter Branch

Jordan, on Exeter branch, was very helpful and polite, he really help me to understand my contract and all the procedure to buy my dream phone.

Thank you very much for help and wish you a Happy Christmas.

29 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Exeter

Hey Iatan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Scott upgraded ny phone and brought my…

Scott upgraded ny phone and brought my wife across from three, thanks

25 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Exeter

Hey Ismail,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Scott switched me from Three to…

Scott switched me from Three to Vodafone, great service

25 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Exeter

Hey Sercan,

Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan and Hayley were Fabulous and fixed…

Dan and Hayley were Fabulous and fixed all the problems for me! Thank you.

21 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Exeter

Hey Karen,

Thanks for the lovely review and fantastic support for Dan and Hayley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Scott updated my phone to the new…

Scott updated my phone to the new iphone 17, thanks again

20 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Exeter

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Scott organised a new home road band…

Scott organised a new home road band for me, and helped cancel the mobile router device that was out of contract, thanks!

20 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Exeter

Hi, We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Scott helped set up roaming for my…

Scott helped set up roaming for my upcoming holiday

17 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Exeter

Hi. We're happy to hear that the roaming setup for your holiday went smoothly. Thank you for sharing your positive experience with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Scott sorted a Sim only for me

Scott sorted a Sim only for me, great service thank you

17 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Exeter

Hi. We're happy to hear that you received great service and that we sorted a SIM for you. Thank you for your positive feedback; it means a lot to us. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great Service

Scott was really helpful and provided me with an upgraded phone and sorted my old handset to enable me to give to my daughter for Christmas. Great service.

17 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Exeter

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harry had top class service will…

Harry had top class service will definitely be coming again

14 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Exeter

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hayley was absolutely terrific and…

Hayley was absolutely terrific and helped us set up 2 new Iphones and an IPad! We are not tech-savvy and Hayley just saved us from imploding! She is a real asset to your company.

14 novembre 2025
Avis spontané
Logo de Vodafone UK - Exeter

Réponse de Vodafone UK - Exeter

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hayley was very knowledgable and a…

Hayley was very knowledgable and a pleasure to work with.

10 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Exeter

Hi. We're happy to hear that you found our team member knowledgeable and a pleasure to collaborate with. Thank you for your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hayley is very helpful

Hayley is very helpful, patient and very understanding. She helps me set up everything and make it so simple to me. Thank you so much Hayley.

4 novembre 2025
Avis spontané
Logo de Vodafone UK - Exeter

Réponse de Vodafone UK - Exeter

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan was amazing in terms of customer…

Jordan was amazing in terms of customer service and personality. He has saved me a substantial sum and I have happily moved over to Vodafone as my internet provider. First class thank you so much 😁

3 novembre 2025
Avis spontané
Logo de Vodafone UK - Exeter

Réponse de Vodafone UK - Exeter

Hi. We're so glad to hear about the positive experience you had! We appreciate you taking the time to share your fantastic feedback with us regarding the great service you received. Thanks again! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

Lies lies lies

Phone went in for battery refresh.
Told it would be free.
They then called me up to charge me nearly £200 as it was not in fact free.
To be lied to to my face in their store about a service being free and it then not has truly agrivated me.
Phoned up, no discount on a new phone, no I have to take back the phone that I asked for them to replace the battery on and be thankful to them for not doing what they said they would.
I will take this further I will not accept being lied to.

28 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Exeter

Hi. It's disappointing to hear about the unexpected charge and miscommunication regarding the battery replacement. This isn't the experience we wanted you to have, nor the service that we strive for here at Vodafone.

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Taj was amazing

Taj was amazing; sorted out my home broadband and also my daughter’s phone. A really knowledgable individual and an asset to the Vodafone Exeter Team

1 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Exeter

Hi. We're happy to hear that you had such a positive experience! It's great to know that our team member was able to efficiently assist with your home broadband and your daughter's phone. We appreciate your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Taj was absolutely fantastic in helping…

Taj was absolutely fantastic in helping me sort out my phone along with other tech issues that my family were having.

1 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Exeter

Hi. We're happy to hear that you received fantastic support with your phone and other tech issues. We appreciate you taking the time to leave us this positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Taj was fantastic

Taj was fantastic. Friendly, knowledgeable, and helpful. We come back to the Exeter store every time despite being in Cornwall because of the incredibly kind attitude of the staff to those who worry about technology.

1 novembre 2025
Avis spontané
Logo de Vodafone UK - Exeter

Réponse de Vodafone UK - Exeter

Hi. We're happy to hear that you had such a positive experience in our store! It's great to know that our team's kindness and knowledge made your visit worthwhile. We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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