I was see by a really lovely young man called Scott at the High Street branch of Vodafone. I cannot express my gratitude for all the help and advice given to me. He was so professional and knowle... Voir plus
L'entreprise a répondu
246 High Street, EX4 3NZ EXETER, GB
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I was see by a really lovely young man called Scott at the High Street branch of Vodafone. I cannot express my gratitude for all the help and advice given to me. He was so professional and knowle... Voir plus
L'entreprise a répondu
Alex, retail assistant at the Exeter Vodafone shop was super helpful, explained everything clearly and made every effort to find us the best deal (which worked out better than I thought). Superb servi... Voir plus
L'entreprise a répondu
Josh was absolutely fantastic today! He was friendly, professional, and made the whole experience genuinely enjoyable. He took the time to explain everything clearly, was patient, and made me feel com... Voir plus
L'entreprise a répondu
Hayley in the Exeter shop (not Mei as her name badge says) is amazing! She has been so amazingly helpful sorting out two new contracts, going through loads of different options for me, very patient an... Voir plus
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Écrit par l'entreprise
246 High Street, EX4 3NZ, EXETER, Royaume-Uni
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The service was excellent, and the action taken was prompt. Dan was very helpful and provided clear, step-by-step explanations. Despite being short-staffed, they successfully completed the task.

Réponse de Vodafone UK - Exeter
Dan was a very helpful today in store. Very knowledgeable on services and provided me a great package on my broadband and phones.

Réponse de Vodafone UK - Exeter
Jordan, on Exeter branch, was very helpful and polite, he really help me to understand my contract and all the procedure to buy my dream phone.
Thank you very much for help and wish you a Happy Christmas.

Réponse de Vodafone UK - Exeter
Scott upgraded ny phone and brought my wife across from three, thanks

Réponse de Vodafone UK - Exeter
Scott switched me from Three to Vodafone, great service

Réponse de Vodafone UK - Exeter
Dan and Hayley were Fabulous and fixed all the problems for me! Thank you.

Réponse de Vodafone UK - Exeter
Scott updated my phone to the new iphone 17, thanks again

Réponse de Vodafone UK - Exeter
Scott organised a new home road band for me, and helped cancel the mobile router device that was out of contract, thanks!

Réponse de Vodafone UK - Exeter
Scott helped set up roaming for my upcoming holiday

Réponse de Vodafone UK - Exeter
Scott sorted a Sim only for me, great service thank you

Réponse de Vodafone UK - Exeter
Scott was really helpful and provided me with an upgraded phone and sorted my old handset to enable me to give to my daughter for Christmas. Great service.

Réponse de Vodafone UK - Exeter
Harry had top class service will definitely be coming again

Réponse de Vodafone UK - Exeter
Hayley was absolutely terrific and helped us set up 2 new Iphones and an IPad! We are not tech-savvy and Hayley just saved us from imploding! She is a real asset to your company.

Réponse de Vodafone UK - Exeter
Hayley was very knowledgable and a pleasure to work with.

Réponse de Vodafone UK - Exeter
Hayley is very helpful, patient and very understanding. She helps me set up everything and make it so simple to me. Thank you so much Hayley.

Réponse de Vodafone UK - Exeter
Jordan was amazing in terms of customer service and personality. He has saved me a substantial sum and I have happily moved over to Vodafone as my internet provider. First class thank you so much 😁

Réponse de Vodafone UK - Exeter
Phone went in for battery refresh.
Told it would be free.
They then called me up to charge me nearly £200 as it was not in fact free.
To be lied to to my face in their store about a service being free and it then not has truly agrivated me.
Phoned up, no discount on a new phone, no I have to take back the phone that I asked for them to replace the battery on and be thankful to them for not doing what they said they would.
I will take this further I will not accept being lied to.

Réponse de Vodafone UK - Exeter
Taj was amazing; sorted out my home broadband and also my daughter’s phone. A really knowledgable individual and an asset to the Vodafone Exeter Team

Réponse de Vodafone UK - Exeter
Taj was absolutely fantastic in helping me sort out my phone along with other tech issues that my family were having.

Réponse de Vodafone UK - Exeter
Taj was fantastic. Friendly, knowledgeable, and helpful. We come back to the Exeter store every time despite being in Cornwall because of the incredibly kind attitude of the staff to those who worry about technology.

Réponse de Vodafone UK - Exeter
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