Vodafone UK - Exeter Avis 

584
TrustScore 5 sur 5

5,0

246 High Street, EX4 3NZ EXETER, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was see by a really lovely young man called Scott at the High Street branch of Vodafone. I cannot express my gratitude for all the help and advice given to me. He was so professional and knowle... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Alex, retail assistant at the Exeter Vodafone shop was super helpful, explained everything clearly and made every effort to find us the best deal (which worked out better than I thought). Superb servi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Josh was absolutely fantastic today! He was friendly, professional, and made the whole experience genuinely enjoyable. He took the time to explain everything clearly, was patient, and made me feel com... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hayley in the Exeter shop (not Mei as her name badge says) is amazing! She has been so amazingly helpful sorting out two new contracts, going through loads of different options for me, very patient an... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 246 High Street, EX4 3NZ, EXETER, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

584 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

5,0

Tous les avis

(584)

42 075 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Hayley was super helpful

Hayley was extremely patient and has a lovely big smile. She was very helpful, gave great advice and understood what we needed. She is very competent and provided service beyond what we would have expected. We're very satisfied.

21 août 2025
Avis spontané
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Réponse de Vodafone UK - Exeter

Hey Kate,
Thanks for the lovely review and fantastic support for Hayley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Best customer service

Dan was our agent today, he was absolutely amazing, even if unfortunately we couldn't get a new phone today, but he's definitely the the best agent we've ever met and he did his absolute best. Very good experience! 5 stars

18 août 2025
Avis spontané
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Réponse de Vodafone UK - Exeter

Hi there,

We're happy to hear about the positive experience you had with our agent! We appreciate your feedback and are glad that they provided excellent service.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had a great experience with Sam today…

Had a great experience with Sam today at Exeter Branch always so curtious kind and helps with setting up new contracts seamlessly and remembered us from previous years great customer service

5 août 2025
Avis spontané
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Réponse de Vodafone UK - Exeter

Hey kelly,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sam was very helpful and sorted out our…

Sam was very helpful and sorted out our new phones and contracts with great customer service skills.

4 août 2025
Avis spontané
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Réponse de Vodafone UK - Exeter

Hey Jack,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hayley was great help in the Exeter…

Hayley was great help in the Exeter Branch, knowledgable, efficient and friendly. Thank you!

31 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Exeter

Hey Matthew,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience

Great experience. Dan was amazing and I got a wonderful deal.

27 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Exeter

Hey Victoria,

Thanks for the lovely review and fantastic support for Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Walked in to Vodafone Exter today

Walked in to Vodafone Exter today, was very nervous on changing my plan and keep me number. And I see Hayley, she help me to set up everything. Nothing is a problem for Hayley, she went above and beyond to help me. She is definitely a star in your team.

17 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Exeter

Hey Judy,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Wow! DAN was:
Fantastic, patient, informative, sensitive, professional & current.

16 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Exeter

Hey Alison,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan was knowledgable pleasant and…

Dan was knowledgable pleasant and helpful. I wasn’t intending to buy today but I am pleased I did.

14 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Exeter

Hey Martin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan gave an exceptional service

Dan gave an exceptional service. A real asset to the company.

9 juillet 2025
Avis spontané
Logo de Vodafone UK - Exeter

Réponse de Vodafone UK - Exeter

Hey Iaz,

Thanks for the lovely review and fantastic support for Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service by Jack

Great service by Jack, amazing phones. But be warned they don’t have pink iPhone 16 in stock.

5 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Exeter

Hey Thomas,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

confusing account issue

We came in with a complex and confusing issue with our account not overly confident it would be rectified, jack did a really good job and has restored our confidence with Vodafone

5 juillet 2025
Avis spontané
Logo de Vodafone UK - Exeter

Réponse de Vodafone UK - Exeter

Hey Mark,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

Jack was very helpful in sorting out an…

Jack was very helpful in sorting out an error that a previous staff member made.

5 juillet 2025
Avis spontané
Logo de Vodafone UK - Exeter

Réponse de Vodafone UK - Exeter

Hey Nicola,

Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Scott was super helpfull and patient

Scott was super helpfull and patient

5 juillet 2025
Avis spontané
Logo de Vodafone UK - Exeter

Réponse de Vodafone UK - Exeter

Hey Hugh,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing service from Taj

1 juillet 2025
Avis spontané
Logo de Vodafone UK - Exeter

Réponse de Vodafone UK - Exeter

Hey Victoria,

Thanks for the lovely review and fantastic support for Taj.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jack was very helpful and friendly

Jack was very helpful and friendly. I didn’t know what I wanted when I worked in and he made the whole process easy.
Easy experience and great staff.

28 juin 2025
Avis spontané
Logo de Vodafone UK - Exeter

Réponse de Vodafone UK - Exeter

Hey Abbie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Top service

Jack has saved the day sorting out my upgrade. Top service. Thanks!

21 juin 2025
Avis spontané
Logo de Vodafone UK - Exeter

Réponse de Vodafone UK - Exeter

Hi Joanna. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great rapport

Great rapport. Very efficient, friendly and informative. Great experience!!

19 juin 2025
Avis spontané
Logo de Vodafone UK - Exeter

Réponse de Vodafone UK - Exeter

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful young lady made our…

Very helpful young lady made our account live and all the changes we asked for Hayley was most helpful and efficient.

19 juin 2025
Avis spontané
Logo de Vodafone UK - Exeter

Réponse de Vodafone UK - Exeter

Hi Mrs C Brown. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jack was very polite and competent in…

Jack was very polite and competent in his work

18 juin 2025
Avis spontané
Logo de Vodafone UK - Exeter

Réponse de Vodafone UK - Exeter

Hi Tony! We're happy to hear that you found our team member polite and helpful. Thank you for your positive feedback; we appreciate it.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

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