Courtney and Zac went out of their way to help us set up a mobile broadband system after we had lost connection during a house move. Courtney very patiently explained everything in language we could u... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement84 High Street, FK1 1DD Falkirk, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Just been in at the Falkikr branch where we spoke with the store manager Kenny ? ( I am not great with remembering names ) anyway Kenny was extremely informative regarding the max strength available... Voir plus
L'entreprise a répondu
Went in store with questions about roaming when going away. Amazing service and let me know how to deal with it. Thanks gals!
L'entreprise a répondu
Always had such great customer service from Becca the assistant manager. Had many contracts set up via her fantastic work. Goes out of her way to get everything sorted for you. Sad to hear she's leavi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Falkirk
Écrit par l'entreprise
Coordonnées de contact
84 High Street, FK1 1DD, Falkirk, Royaume-Uni
4,8
Excellent
174 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Great staff!
Good staff, extremely friendly and helped fix issues on my phone and guided me to the best possible deals available
3 octobre 2025
Avis spontané
Réponse de Vodafone UK - Falkirk
Hi Allan,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Went into the shop to get advice on two…
Went into the shop to get advice on two sim l pay for spoke to Becca she was so helpful
9 septembre 2025
Avis spontané
Réponse de Vodafone UK - Falkirk
Hey Patrick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I was looking for a new phone for my gran
I was looking for a new phone for my gran who has no idea about smartphones. Becca and Cleo managed to get me sorted with a new HMD flip phone in pink for her. Fantastic communication and very easily understood. No baffling techno jargon for my elderly gran. Thank you
6 septembre 2025
Avis spontané
Réponse de Vodafone UK - Falkirk
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt was very helpful finding us the…
Matt was very helpful finding us the best deals and setting up our new device. Felt very comfortable
3 septembre 2025
Avis spontané
Réponse de Vodafone UK - Falkirk
We're so glad that you felt comfortable and received excellent support in finding the best deals and setting up your new device.
We appreciate your review,
Vodafone Social Media Team
The customer service was outstanding…
The customer service was outstanding really helpful.
There were no issues and the support was exemplary a great store in Falkirk.
2 septembre 2025
Avis spontané
Réponse de Vodafone UK - Falkirk
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
The girls in store are so helpful thank…
The girls in store are so helpful thank you for getting mine and my sisters contract set up with no issues
5 août 2025
Avis spontané
Réponse de Vodafone UK - Falkirk
Hey Linda,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Huge thanks to Michele at Vodafone…
Huge thanks to Michele at Vodafone Falkirk, stayed after closing to help me out. Super kind and helpful. The whole team was funny and welcoming. Great experience!
2 août 2025
Avis spontané
Réponse de Vodafone UK - Falkirk
Hey Austin,
Thanks for the lovely review and fantastic support for Michele.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in with what’s app issue on my…
Came in with what’s app issue on my phone and Matt fixed it right away.
2 août 2025
Avis spontané
Réponse de Vodafone UK - Falkirk
Hey Harry,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Got my upgrades hassle free and a great…
Got my upgrades hassle free and a great deal, such a lovely team in store
1 juillet 2025
Avis spontané
Réponse de Vodafone UK - Falkirk
Hey Rebecca,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Met Matt
Met Matt, fantastic guy. Very knowledgeable and fixed my issue on my phone.
1 juillet 2025
Avis spontané
Réponse de Vodafone UK - Falkirk
Hey Anne,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful, got what we needed did not have to wait , colleagues were happy to help!
1 juillet 2025
Avis spontané
Réponse de Vodafone UK - Falkirk
Hi Adele,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Falkirk
Hey Therese,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgraded both me and my partners phone…
Upgraded both me and my partners phone without the headache. I only went in for a look to see what offers they could give me! Great service from the girls as usual. Always get my phone sorted out and very easy to talk to thanks guys!
4 juin 2025
Avis spontané
Réponse de Vodafone UK - Falkirk
Hi Chantelle, we are pleased to hear about your fantastic experience. It's great to hear the team were helpful and delivered an excellent service. Thank you for your 5 star feedback and your continued loyalty. We hope you and your partner enjoy your new devices.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Falkirk
Hey Ellisa,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Falkirk
Hey Dominika,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Falkirk
Hi Meghan. Thank you for your review for Becca. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great service, friendly staff. Got me an amazing deal for my new phone.
1 mai 2025
Avis spontané
Réponse de Vodafone UK - Falkirk
Hey Courtney,
It's wonderful to hear such positive feedback from you! We truly appreciate it.
Should you need any assistance, feel free to reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Team
Had an amazing customer experience with…
Had an amazing customer experience with Matt-would highly recommend! 5star service thanks so much for dealing with something Vodafone customer service couldn’t do.
16 avril 2025
Avis spontané
Réponse de Vodafone UK - Falkirk
Hey Kirsty,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had the pleasure of being served by…
I had the pleasure of being served by cleo. She was super helpful and thorough throughout the whole process. She is a credit to the store and a great worker.
7 avril 2025
Avis spontané
Réponse de Vodafone UK - Falkirk
Hey Brandon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had a good experience
Had a good experience, would highly recommend the Falkirk store to anyone
3 avril 2025
Avis spontané
Réponse de Vodafone UK - Falkirk
Hey Sindhuja,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.