Great customer service as always. Entered to cancel an old account came away with 59% savings on my two sim plans. Maddi was very helpful, polite, interested in me, made eye contact and friendly -... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement16 Market Street, TR11 3AF Falmouth, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Really helpful service. Popped into the Falmouth store where Gryff and Harry couldn't gave been more helpful. Would definitely recommend. I have just switched to vodaphone BB and saved money on... Voir plus
L'entreprise a répondu
Wonderful service as always, great staff and a credit to falmouth. I spoke to Harri who was excellent
L'entreprise a répondu
Got me a great deal on upgrading my phone- I wasnt even looking! Polite, friendly and efficient service from Gryff and Harri. Couldn't fault it!
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Falmouth
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
16 Market Street, TR11 3AF, Falmouth, Royaume-Uni
4,9
Excellent
250 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Comment cette entreprise utilise Trustpilot
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Les gens ont aussi consulté
Jack
Jack was extremely helpful with renewing contracts, friendly and explained the options very clearly.
17 juillet 2025
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Sorted out all the issues I had had…
Sorted out all the issues I had had previously with upgrading, very seamless service. New contract sorted. Very professional, friendly service overall.
12 juillet 2025
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Falmouth
Hey Stephan,
Thanks for the lovely review and fantastic support for staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Gryff was absolutely great at sorting…
Gryff was absolutely great at sorting out my additional handset and contract after it being messed up in the Truro branch explained everything was so helpful and friendly
17 juin 2025
Avis spontané
Réponse de Vodafone UK - Falmouth
Hi Amanda. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Luke was fantastic
Luke was fantastic. Got everything sorted helped me with clear guidance. Much appreciated.
16 juin 2025
Avis spontané
Réponse de Vodafone UK - Falmouth
Thank you for the review,
Vodafone Social Media Team
Really satisfied very helpful and…
Really satisfied very helpful and informative took time to explain everything really good not rushed which made a very comfortable meeting. Luke was excellent.
5 juin 2025
Avis spontané
Réponse de Vodafone UK - Falmouth
We appreciate your positive feedback regarding the time and care taken to ensure a comfortable experience.
Thanks,
Vodafone Social Media Team
Fab Falmouth store staff
Falmouth store staff Gryff and Jack were very helpful, sorted me out with my new phone and a great tariff. I've been a Vodafone customer for 25 years, and I felt valued for that in this store.
20 mai 2025
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey Nicki,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful,friendly and professional
Very helpful,friendly and professional. Thank you for solving my issues and the upgrade
12 mai 2025
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey Mark,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luke has been very helpful and helped…
Luke has been very helpful and helped me with my WiFi and phone
9 mai 2025
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey John,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luke was very helpful couldn't have…
Luke was very helpful couldn't have asked for anything better
8 mai 2025
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey Penwithian,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went in and spoke with Gryff and Luke…
Went in and spoke with Gryff and Luke they helped me sort my phone out very helpful and efficient
2 mai 2025
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey Jameel,
Thanks for the lovely review and fantastic support for Gryff and Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Internet rate
We came in to sort out my internet price to get a better deal and gryff who served us was very helpful and managed to get a better deal
2 mai 2025
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service and fast
11 avril 2025
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey Richard,
It's wonderful to hear such positive feedback from you! We truly appreciate it.
Should you need any assistance, feel free to reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Falmouth
Hey James,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was able to get a SIM card sorted…
I was able to get a SIM card sorted despite my unique circumstance of being an American with a German SIM card.
1 mai 2025
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey Dylan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Falmouth Store Experience
Was served by Gryff and Luke, such an easy process and amazing customer service! We had a really good laugh and a great experience all round, couldn’t recommend the Falmouth store enough.
25 avril 2025
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey there,
Thanks for the lovely review and fantastic support for Gryff and Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Gryff was super helpful sorting out my…
Gryff was super helpful sorting out my phone and making it run correctly
29 avril 2025
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey Michael,
Thank you for the wonderful review and the fantastic support for our store agent, Gryff.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luke was very helpful
22 avril 2025
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey Kevin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very knowledgeable and helped me to…
Very knowledgeable and helped me to solve the issue’s that I couldn’t over the phone.
12 avril 2025
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey Sam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack and Griff great in Vodafone Falmouth
Jack was really helpful and friendly helping us to sort out my wife's new phone despite the rush we put him under, sorry Jack. Griff was also great and they worked as brilliant team to sort out what we wanted and help us understand all the offers etc....
25 mars 2025
Avis spontané
Réponse de Vodafone UK - Falmouth
Hi Andrew,
Thanks for your review for Jack. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
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