Vodafone UK - Fareham Avis 

165
TrustScore 5 sur 5

4,9

Unit 59 , 30 Westbury Mall, PO16 0PD Fareham, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Jono quickly sorted the issue with my phone and then save me money with the airtime plan renewal. Thank you. Fantastic service and great knowledge.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went into Vodafone in Fareham and met a lovely chap named Carl, he was very professional and helping me with my phone contact and getting me the best deal and extremely funny man very pleasant atmos... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The staff were very helpful and friendly especially Jake who patiently transferred data over to my Mother's new Doro mobile phone. Excellent service which was appreciated and I certainly recommend usi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jake in the vodafone Fareham Branch was extremely helpful in resolving an ongoing situation. I have been trying to cancel sim I haven't used for 8 years. Due to mobility issues I was not able to atten... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 59 , 30 Westbury Mall, PO16 0PD, Fareham, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

165 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(165)

42 657 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very helpful service

Very helpful service. Kind and helpful

31 mars 2026
Avis spontané
Logo de Vodafone UK - Fareham

Réponse de Vodafone UK - Fareham

Hey Heidi,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Noté 5 sur 5 étoiles

Amazing Service

We came to the Fareham store today and Jimi was amazing!
My phone had totally died beyond repair. Jimi helped me get a really good deal on a new phone and then transferred all of my apps / data and photographs.
He could not have done anymore to help me and I would recommend him and the Vodafone store in Fareham.
Would give more than five stars if I could. An asset to the company!
Thank you

18 mars 2026
Avis spontané
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Réponse de Vodafone UK - Fareham

Hey Kirsty,

Thanks for the lovely review and fantastic support for Jimi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came in last week and spoke to Charlie…

Came in last week and spoke to Charlie regarding a new phone.

Charlie went though all the versions and I decided on the S26 and Charlie ordered it.

Came back to pick up the phone and being techless Charlie very kindly transferred all my data and apps from my old phone to my new phone.

Charlie is a real credit to Vodafone and made the whole experience painless and stressfree.

9 mars 2026
Avis spontané
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Réponse de Vodafone UK - Fareham

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Reassured customer

From very nearly being scammed over the phone, I wanted to visit the Fareham Vodafone Store to get reassurance about my phone, package etc. Jimmy (James) Store Manager put my mind at rest AND we re looked at my plan and check current phone. One happy customer thank you

28 février 2026
Avis spontané
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Réponse de Vodafone UK - Fareham

Hey Gilly,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jake very efficient nd helpful

Jake very efficient nd helpful

28 février 2026
Avis spontané
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Réponse de Vodafone UK - Fareham

Hey Lorraine,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alex & Jake were very…

Alex & Jake were very professional,helpful & friendly.We had a pleasant visit & left the shop feeling very happy. We would definitely recommend Vodafin Fareham. Thank you guys

23 février 2026
Avis spontané
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Réponse de Vodafone UK - Fareham

Hey Paul,

Thanks for the lovely review and fantastic support for Alex & Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kieran was amazing support and thank…

Kieran was amazing support and thank you to all the team

12 février 2026
Avis spontané
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Réponse de Vodafone UK - Fareham

Hey Tony,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Outstanding service from Jimi at

Outstanding service from Jimi, I managed to upgrade 3 contracts while cutting cost by £25 plus a month. Patient and dedicated customer service.

1 février 2026
Avis spontané
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Réponse de Vodafone UK - Fareham

Hey Nathan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very Helpful

Very Helpful, Kieran set my new phone up and the experience was very H”helpful!

28 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Fareham

Hi Jennifer,

Thank you so much for your wonderful review and the amazing support you’ve shown for Kieran —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

28.1.26 fareham office

28.1.26 fareham office. Carl talked us through updating plan. Explained everything very well. We were completely happy with our experience.

28 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Fareham

Hey Heather,

This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fabulous

I am of an age where I don't understand tech. Carl was fabulous and the only reason I bought a phone today was because of his customer service and personable approach

8 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Fareham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and explain it all very…

Very helpful and explain it all very well.
Good over all service.

6 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Fareham

Hey Linda,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

Went into Fareham store and Kieran was superb! Sorted out my issue quickly and with no bother at all! Highly recommend Kieran and this store!

13 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Fareham

Hey Fiona,

Thanks for the lovely review and fantastic support for Fareham.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

5 * service at the Fareham branch…

5 * service at the Fareham branch today, Carl was charming, attentive, super friendly and sorted us out a great new deal!! I was served within seconds too, one very happy customer!!! 😊😊😊

9 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Fareham

Hey Mydia,

Thanks for the lovely review and fantastic support for Carl.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Efficient

Efficient and ease. I was dreading going into the Vodafone shop and being bombarded with complicated options and sales.

I was assisted by Jake. He listened to my query and expectations. He immediately looked into all my options and explained them clearly and efficiently. I was expecting to be in the shop for an hour at least. But I was out of the shop in no time completely satisfied with the outcome.

5 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Fareham

Hey Jennifer,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Love Vodafone 💥

Alex was brilliant, knowledgable and helped me understand all the options.

24 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Fareham

Hey Catherine,

Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alex was brilliant

Alex was brilliant, fabulously patient , very knowledgeable & and pleasure to deal with

24 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Fareham

Hey there,

Thanks for the lovely review and fantastic support for Alex. We value your review. It's heartwarming to read such encouraging feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service

So I had to renew my contract .
I go into Fareham hoping Jimmy is still working for Vodafone as he has always given the best and most honest help.
Fantastic he was -new contract sorted .
Here is hoping he stays for the next upgade,
Thank you Jimmy for your excellent customer service,a real asset to Vodafone-someone who does there job with passion and so much knowledge

17 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Fareham

Hey Mark,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alex was amazing and helped set my…

Alex was amazing and helped set my phone up upon picking it up

14 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Fareham

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent support and personal service…

Excellent support and personal service in the store

30 octobre 2025
Avis spontané
Logo de Vodafone UK - Fareham

Réponse de Vodafone UK - Fareham

Hi. We appreciate you sharing your fantastic feedback with us. We're happy to hear about the excellent support you experienced in our store. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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