Vodafone UK - Fareham Avis 

165
TrustScore 5 sur 5

4,9

Unit 59 , 30 Westbury Mall, PO16 0PD Fareham, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Jono quickly sorted the issue with my phone and then save me money with the airtime plan renewal. Thank you. Fantastic service and great knowledge.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went into Vodafone in Fareham and met a lovely chap named Carl, he was very professional and helping me with my phone contact and getting me the best deal and extremely funny man very pleasant atmos... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The staff were very helpful and friendly especially Jake who patiently transferred data over to my Mother's new Doro mobile phone. Excellent service which was appreciated and I certainly recommend usi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jake in the vodafone Fareham Branch was extremely helpful in resolving an ongoing situation. I have been trying to cancel sim I haven't used for 8 years. Due to mobility issues I was not able to atten... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 59 , 30 Westbury Mall, PO16 0PD, Fareham, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

165 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(165)

42 916 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very helpful and made you feel your…

Very helpful and made you feel your information was secure

16 décembre 2023
Avis spontané
Logo de Vodafone UK - Fareham

Réponse de Vodafone UK - Fareham

Hi Lynda,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alex was extremely knowledgeable

Alex was extremely knowledgeable, patient and helpful.

9 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Fareham

Hey Karen,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Luke was very helpful and informative

Luke was very helpful and informative, I was able to sort out a new phone where he was kind enough to transfer my data for me. Thank you!

8 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Fareham

Hey Julie,

Thanks for letting us know what an amazing job Luke did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Luke is knowledgeable and has great…

Luke is knowledgeable and has great customer skills. A credit to Vodaphone

7 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Fareham

Hey Anya,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

New phone…

Luke was extremely helpful and patient while my wife and I chose a new phone.

Much obliged,

14 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Fareham

Hi A. Byrne,

Thanks for the great feedback for Luke. It's really appreciated. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

In store assistance

Very helpful and polite assistant ‘Luke’

13 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Fareham

Hey Giacomo,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I came into store looking to upgrade my…

I came into store looking to upgrade my phone. I was greeted by Luke straight away where he spoke to me about some options and we settled on a phone. He was very patient with me and made sure I understood everything as there was a little language barrier between us.

12 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Fareham

Hi Jaroslaw,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Georgina from the Fareham branch was…

Georgina from the Fareham branch was very efficient she explained everything clearly and the process was seemless despite being with the company for only two weeks.

24 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Fareham

Hi nicola Lincoln,

This is lovely feedback for Georgina. Thanks for taking your time to share the experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

First class service

All questions and concerns were expertly and professionally explained and answered by the sales team member- Alex. He was able to advise on my specific needs and didn’t pressure or hurry me into a decision.

19 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Fareham

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful

Very helpful, unbiased review of phones and prices. Patient with an old dinosaur! Very pleasant service.

19 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Fareham

Hi Christopher. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phone upgrade Great service for pthe 4th time of using…

Great service for the 4th time of using in the last 10 years. Alex the rep made me feel comfortable and very welcome

19 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Fareham

Hi Simon. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Long time customer of Vodafone and Jimi…

Long time customer of Vodafone and Jimi managed to help get all my stuff transferred from my old phone to my new one without any problems.

16 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Fareham

Hi James,

Thanks for your review for Jimi. We appreciate your support.

If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Amazing service

The service from John was outstanding. His patience and professionalism definitely makes him an asset to the store.

We had to sort out our addresses which was proving difficult but John sorted it out for us and at the same time being amazing with our young children

24 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Fareham

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

John at Vodafone. Fareham

Excellent service from John. Very patient with us. Everything fully explained. A breath of fresh air in today's no time for anything climate. Thank you.

15 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Fareham

Hi Lesley. Thank you for your review for John. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

A very help for ul assistant couldn't…

A very help for ul assistant couldn't have been more patient most pleased with his help and advise.well done John.

15 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Fareham

Hi Neville. Thank you for your review for John. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

John and Alex have been very kind and…

John and Alex have been very kind and helpful high recommendated ferham store

14 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Fareham

Hi Luljeta. Thank you for your review for John and Alex. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Warm welcome

I was greeted warmly as soon as I stepped into the store. Jimmi, the manager spent time explaining all my options for a phone & contact
I was clueless so really appreciated the time he spent with me
He's an absolute credit to your business!

11 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Fareham

Hi Julia,


This is a great review for Jimmi. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

I was unable to pair my hearing aids to…

I was unable to pair my hearing aids to my phone. I came in to the Fareham Vodafone shop and saw Alex. He was extremely helpful and proved himself very knowledgeable and solved the very frustrating problem. I would highly recommend the shop and especially Alex.

11 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Fareham

Hi Judith,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Customer service.

Kai was insanely helpful. Literally did everything I needed and wanted. I got a good price and new phone. He talked me through EVERYTHING and I am a huge technophobe.

1 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Fareham

Hi Beth. Thank you for your review for Kai. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very open and honest help

29 août 2023
Avis spontané
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Réponse de Vodafone UK - Fareham

Hey Robbie,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

L’expérience Trustpilot

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En savoir plus sur le parcours des avis sur Trustpilot.

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Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus