Staff who represent a company well are so vitally important as a bad interaction can lead to a customer leaving. Amal was brilliant and really went out of his way to fault-find my issue which ultimat... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1 Princes Mead Shopping Centre, GU14 7SL Farnborough, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Jack was very helpful and answered any questions we had , good customer service
L'entreprise a répondu
Sanjay has been brilliant, going out of his way to resolve the issue concerning my upgrade. He even called me yesterday afternoon to tell me the issue was resolved and today has set my mind at rest an... Voir plus
L'entreprise a répondu
Hi, I just wanted to leave some positive feedback about the service I received today. The Jack who assisted me was extremely polite, patient, and professional. He explained everything clearly and mad... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Farnborough
Écrit par l'entreprise
Coordonnées de contact
Unit 1 Princes Mead Shopping Centre, GU14 7SL, Farnborough, Royaume-Uni
4,9
Excellent
241 avis
Demande des avis aux clients
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Les gens ont aussi consulté
Réponse de Vodafone UK - Farnborough
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jak was brilliant!
Jak was brilliant today and we’d highly recommend him! Very friendly and chatty and great at sorting our phone plans today.
19 mai 2026
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Farnborough
Hey NCAL,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service from sanjay
Amazing service from sanjay. he is an asset to Vodafone team. all the best
14 mai 2026
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey Guy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I wish a big thank you for my…
I wish a big thank you for my experience at the shop.
I was seen to by Sanjay, what a nice person, he went out of his way to see to every aspect of what I needed to get my new phone.
He is a positive way of dealing with any query
Please thank him for me.
Kind Regards
Antonio Quintal
25 avril 2026
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey Antonio,
Thanks for the lovely review and fantastic support for Sanjay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Kimberley is the reason we love…
Kimberley is the reason we love Vodafone.
Absolute credit to Vodafone
26 avril 2026
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey Jill,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service received from Jak today. Thank you.
24 avril 2026
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey,
Thanks for the lovely review and fantastic support for Jak.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jakub was very polite and professional…
Jakub was very polite and professional and extremely helpful. I was seen as soon as I walked in and very happy with my new phone.
22 avril 2026
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Manager Sanjay
Manager Sanjay - amazing got it sorted really quickly and helped me sort everything judgement free and with clear willing to help.
Priya on the other hand, profiled me as soon as I walked in. Asked my age which was bizarre as I am in my late twenties, acted as if I was a child and gave me poor advice which was uninformed. Would have left really disappointed if it wasn't for Sanjay.
He seemed really busy and still got things done for me.
17 avril 2026
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey Gaby,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very informative and customer friendly
Very informative and customer friendly, answering all my questions and explained everything so I could understand.
15 avril 2026
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Farnborough
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
New Phone
Hi, I just wanted to leave some positive feedback about the service I received today. The Jack who assisted me was extremely polite, patient, and professional. He explained everything clearly and made the whole experience very easy and pleasant.
I truly appreciate his kindness and excellent customer service—it made a big difference. Thank you very much!
10 avril 2026
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey Olesea,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Priya was exceptionally helpful and…
Priya was exceptionally helpful and knowledgeable. Excellent customer service.
4 avril 2026
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey Jan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Priya was really helpful and patient
Priya was really helpful and patient
Very competent and knowledgeable
Thank you
15 mars 2026
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing Service!!
Priya was amazing in helping me with my upgrade. Topd me about the trade in and got money off my contact, thank you!
14 mars 2026
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
The staff were very knowledgeable and…
The staff were very knowledgeable and helpful
10 mars 2026
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey Reg,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Have been trying to set e sim from live…
Have been trying to set e sim from live chat and over the phone but the qr code kept not working
Came to store and rayhan done it in 5 mins
10 mars 2026
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey Patrick,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I had trouble doing data transfer but…
I had trouble doing data transfer but jakub was very helpful and tried his best to do transfer for me
10 mars 2026
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey Mary
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sanjay was excellent
Sanjay was excellent, thank you for all your help. You made it really easy for us.
8 mars 2026
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey Daniel,
Thanks for the lovely review and fantastic support for Sanjay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellency on customer service from…
Excellency on customer service from Rayhan. Went extra miles to give me hand and recommend me with great offers
25 février 2026
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey Durga,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Rayhan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
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En savoir plus sur le parcours des avis sur Trustpilot.
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Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.