Visited Farnham Vodafone a number of times over the last 10 years. Seen various different staff members and every one has been helpful, friendly and knowledgeable. They have explained things, found s... Voir plus
L'entreprise a répondu
32 The Borough, GU9 7NJ Farnham, GB
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Visited Farnham Vodafone a number of times over the last 10 years. Seen various different staff members and every one has been helpful, friendly and knowledgeable. They have explained things, found s... Voir plus
L'entreprise a répondu
Visit to vodafone There are no words to express my appreciation of Nicky at Farnham Vodafone. She completely calmed me down after a very stressful time in Italy and sorted all my problems out within... Voir plus
L'entreprise a répondu
This was the most awesome experience EVER. Darren at the Farnham branch spent ages helping me get my e-sim sorted for me, he was thoroughly helpful, patient and friendly throughout the 30-40 or so min... Voir plus
L'entreprise a répondu
Nikki, who served us was excellent. She made every effort to ensure our needs were met and she was mindful of getting the best deal. She answered all our queries whilst updating other customers who we... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
32 The Borough, GU9 7NJ, Farnham, Royaume-Uni
Demande des avis aux clients
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Réponse de Vodafone UK - Farnham
Exceptional level of service I run a Charity and have over 1000 contacts and Nikki in Farnham spent massive amount of time and energy restoring context and details and ensuring that I was reconnected. I struggled with technology so incredibly grateful, top class service

Réponse de Vodafone UK - Farnham
Excellent service from Thomas in Farnham store, helped myself and my husband with our SIM only plans

Réponse de Vodafone UK - Farnham
Super helpful staff and advices as always

Réponse de Vodafone UK - Farnham
I recently visited the Vodafone Farnham store and had a very positive experience. The staff were friendly, approachable, and genuinely helpful from the moment I
walked in. I needed advice about upgrading my contract and improving my signal coverage at home, and the team took the time to explain all my options clearly without any pressure to upsell.
The store itself is clean, modern, and well-organised, making it easy to browse devices and accessories. I especially appreciated how patient the staff were while answering my questions and setting up my new phone — they made sure everything was transferred properly before I left.
Customer service can sometimes feel rushed in mobile phone shops, but that definitely wasn’t the case here. The team were professional, knowledgeable, and efficient throughout.
Overall, I would highly recommend the Farnham Vodafone store if you’re looking for honest advice and excellent customer service. A smooth and stress-free experience from start to finish.

Réponse de Vodafone UK - Farnham
Had great customer service from Paul.

Réponse de Vodafone UK - Farnham
I’d like to share some really positive feedback about Paul at Vodafone Farnham. From the moment I walked in, he was welcoming, professional, and genuinely eager to help. He took the time to fully understand what I needed, explained all the options clearly without any pressure, and made sure I felt confident in my decision.
Paul’s knowledge of the products and services was excellent, and he went above and beyond to ensure everything was set up perfectly before I left. What really stood out was his patience and friendly approach — nothing felt rushed, and no question was too much trouble.
It’s rare to receive such attentive and personable customer service, and Paul is a real credit to the Vodafone Farnham team. Thank you for making the whole experience smooth and stress-free!

Réponse de Vodafone UK - Farnham
Nikki was really helpful and kind, explained really well about the sim only data plan. Really pleased!!

Réponse de Vodafone UK - Farnham
Looked after by Nicky this morning, my son had deleted my number and ported it to his phone! Thank God she sorted it. So grateful and the service was excellent. Thanks so much - highly recommended

Réponse de Vodafone UK - Farnham
I visited Vodafone Farnham about an enquiry about my account, the team were very helpful and I am very appreciative that the took their time to explain things correctly to myself

Réponse de Vodafone UK - Farnham
Nikki, who served us was excellent. She made every effort to ensure our needs were met and she was mindful of getting the best deal. She answered all our queries whilst updating other customers who were waiting. There were significant distractions outside the venue but Nikki and Luke were cheerful and professional throughout. She is a credit to vodaphone

Réponse de Vodafone UK - Farnham
Nikki has been an absolute pleasure to work with! She was extremely helpful friendly and considerate.

Réponse de Vodafone UK - Farnham
With so many phone options and tariffs available, Tom, took the time to find me the best tariff to suit my needs, he was patient in explaining the what’s available, which enabled me to make clear away the mass of options and make a decision.

Réponse de Vodafone UK - Farnham
I came into the store to get a home broad band and the staff were very friendly and welcoming in this store

Réponse de Vodafone UK - Farnham
Friendly and knowledgeable staff. Always willing to help and look for the best deals.

Réponse de Vodafone UK - Farnham
Tom gave great service when I needed to upgrade my phone plan to a new sim plan and saved me money with a smile

Réponse de Vodafone UK - Farnham
tech support man in store on Sunday afternoon 9/11 was brilliant and fixed our issues immediately. He was polite courteous and friendly

Réponse de Vodafone UK - Farnham
Excellent staff, very friendly and welcoming, highly recommend.

Réponse de Vodafone UK - Farnham
I visited the Farnham branch with a data storage problem and three contract queries to resolve and Thomas was able to help me sort out the storage problem and to renew my phone contract for two years on an improved basis AND cheaper deal. He also pointed me in the right direction via 191 for the other two contracts which I needed to either terminate (additional SIM) or extend (home broadband), which I have now also achieved. Thank you Thomas!

Réponse de Vodafone UK - Farnham
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