Vodafone UK - Farnham Avis 

174
TrustScore 5 sur 5

4,9

32 The Borough, GU9 7NJ Farnham, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

First class! I particular choose to visit the Farnham branch because Nikki and colleagues are second to none in the high street tech industry - providing a perfect balance of customer service and gett... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited Farnham Vodafone a number of times over the last 10 years. Seen various different staff members and every one has been helpful, friendly and knowledgeable. They have explained things, found s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visit to vodafone There are no words to express my appreciation of Nicky at Farnham Vodafone. She completely calmed me down after a very stressful time in Italy and sorted all my problems out within... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was the most awesome experience EVER. Darren at the Farnham branch spent ages helping me get my e-sim sorted for me, he was thoroughly helpful, patient and friendly throughout the 30-40 or so min... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 32 The Borough, GU9 7NJ, Farnham, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

174 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(174)

42 456 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Had big problem with with cancelling…

Had big problem with with cancelling SIM card and had phoned customer service twice before . And on both occasions it was not dealt with and I was still charged. But today Nikki the manager was really helpful and stayed after hours to get this dealt with . So pleased with having a Nikki to sort out my problem big thank you to this lady 👏👏👏👏

2 septembre 2023
Avis spontané
Logo de Vodafone UK - Farnham

Réponse de Vodafone UK - Farnham

Hi Rosalene,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Informative and particularly warm and helpful

Very helpful, warm and give clear information about products, prices etc. i like being abke to walk into my local vodafone shop when I have any problem with my phone ( often operator error). They are always helpful and quick to resolve any issue.

18 août 2023
Avis spontané
Logo de Vodafone UK - Farnham

Réponse de Vodafone UK - Farnham

Hey Katrina,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly and Helpful service

Nikki was incredibly helpful in finding the best deal for my account with the addition of broadband. Great service with helpful and friendly staff.

9 août 2023
Avis spontané
Logo de Vodafone UK - Farnham

Réponse de Vodafone UK - Farnham

Hi Lisa,

This is a great review for Nikki. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Reall helpful service couldn't do…

Reall helpful service couldn't do without the shop

5 août 2023
Avis spontané
Logo de Vodafone UK - Farnham

Réponse de Vodafone UK - Farnham

Hi Jenny. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nikki is super helpful- it’s such a…

Nikki is super helpful- it’s such a great service.

2 août 2023
Avis spontané
Logo de Vodafone UK - Farnham

Réponse de Vodafone UK - Farnham

Hey Tanya,

Thanks for the lovely review and fantastic support for Nikki.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Luca in the Farnham store

Luca in the Farnham store was incredibly helpful - very easy to renew 3 contracts with a good deal. Thank you

30 juillet 2023
Avis spontané
Logo de Vodafone UK - Farnham

Réponse de Vodafone UK - Farnham

Hi Caroline,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Adam was fabulous

Adam was fabulous, great interpersonal skills, engaging, listened & knew exactly what he was doing. Made the visit worthwhile. Thank you Adam.

27 juillet 2023
Avis spontané
Logo de Vodafone UK - Farnham

Réponse de Vodafone UK - Farnham

Hi Tracy,

Thank you for your review. It’s fantastic to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Adam was very helpful and patient!

Adam was very helpful and patient!
He had a lot to explain but with his knowledge and calmness we got through it!

18 juillet 2023
Avis spontané
Logo de Vodafone UK - Farnham

Réponse de Vodafone UK - Farnham

Hi Nicki,

This is lovely feedback for Adam. Thanks for your kind words and taking your time to share the experience.

We're always here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Thanks for your help

13 juillet 2023
Avis spontané
Logo de Vodafone UK - Farnham

Réponse de Vodafone UK - Farnham

Hi Michael,

Thanks for your 5-star review. We appreciate your support.

If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Very helpful and knowledable.

12 juillet 2023
Avis spontané
Logo de Vodafone UK - Farnham

Réponse de Vodafone UK - Farnham

Hi Liz. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan was excellent

11 juillet 2023
Avis spontané
Logo de Vodafone UK - Farnham

Réponse de Vodafone UK - Farnham

Hi Suzanne. Thank you for your review for Dan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

Great service from Nikki and the team…

Great service from Nikki and the team in farnham

11 juillet 2023
Avis spontané
Logo de Vodafone UK - Farnham

Réponse de Vodafone UK - Farnham

Hi Andrew,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful service

I attended Vodafone Farnham and received outstanding service from Luca and Adam. They were very helpful and went the extra mile to help with my phone. They really are a credit to the Vodafone team locally and nationally.

22 juin 2023
Avis spontané
Logo de Vodafone UK - Farnham

Réponse de Vodafone UK - Farnham

Hi Greg,

This is such an amazing review for Luca and Adam. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team


Noté 5 sur 5 étoiles

Great service from Nikki

16 juin 2023
Avis spontané
Logo de Vodafone UK - Farnham

Réponse de Vodafone UK - Farnham

Hey Rodney,

Thanks for the lovely review and fantastic support for Nikki.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful ~ Dan was his name

6 juin 2023
Avis spontané
Logo de Vodafone UK - Farnham

Réponse de Vodafone UK - Farnham

Hey Stephen,

Thanks for the lovely review and fantastic support for Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan was amazing

6 juin 2023
Avis spontané
Logo de Vodafone UK - Farnham

Réponse de Vodafone UK - Farnham

Hey Steve,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing service

Amazing service, fast and professional.

3 juin 2023
Avis spontané
Logo de Vodafone UK - Farnham

Réponse de Vodafone UK - Farnham

Hi Piotr. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please come and chat to us over on social media:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really helpful customer service from Nikki

Really helpful customer service from Nikki. Knowledgeable, engaging and professional and transitioned me to my new phone and package.

26 mai 2023
Avis spontané
Logo de Vodafone UK - Farnham

Réponse de Vodafone UK - Farnham

Hey Paul,

Thanks for the lovely review and fantastic support for Nikki.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very thorough and helpful

16 mai 2023
Avis spontané
Logo de Vodafone UK - Farnham

Réponse de Vodafone UK - Farnham

Hey Pdance,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I always find the team really helpful

I always find the team really helpful. I have known Nikki for a good while now and the service in her store is always of a high standard.

9 mai 2023
Avis spontané
Logo de Vodafone UK - Farnham

Réponse de Vodafone UK - Farnham

Hi Simon. Thank you for your review for Nikki. It's always lovely to read such great feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus