Called head office yesterday to cancel a sim and contract they was totally useless was told I could not do it i had to go into the store went to my local sore in Feltham PRATIBAH and ZAIN total angel... Voir plus
L'entreprise a répondu
Unit 9 , The Longford Centre, TW13 4GU Feltham, GB
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Called head office yesterday to cancel a sim and contract they was totally useless was told I could not do it i had to go into the store went to my local sore in Feltham PRATIBAH and ZAIN total angel... Voir plus
L'entreprise a répondu
Zeeshan made me a contract last year and now. He is a very professional, nicely, organised and honest, knowing to work with customers. Thank you Zeeshan! I think if Vodafone have at least 50% of emplo... Voir plus
L'entreprise a répondu
Went to the Store on April 15th & Manager Anthony, very helpful gentleman, set up a SIM free airtime plan. Did live chat on the 18th with a query totally unrelated to payment plans & about an hour o... Voir plus
L'entreprise a répondu
Very professional and very friendly
L'entreprise a répondu
Écrit par l'entreprise
Unit 9 , The Longford Centre, TW13 4GU, Feltham, Royaume-Uni
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Vodafone was helpful with ordering my new phone and updating me with what was going on.

Réponse de Vodafone UK - Feltham
It was amazing. The staff was very professional and polite specially Zee.
10 out of 10.

Réponse de Vodafone UK - Feltham
I been to the Vodafone feltham , had no interest to buy a phone however, salesman zeeshan made me to buy the phone 😂. He was so polite and has got 10/10 customer service skills

Réponse de Vodafone UK - Feltham
Feltham’s staffs are really friendly! Anthony has been a huge help. Love the service!

Réponse de Vodafone UK - Feltham
Anthony was excellent. Very helpful and patient. Highly recommended!!

Réponse de Vodafone UK - Feltham
Fantastic,customer service 10/10 Always ready to help. On anything we are very satisfied. With a great customer service.
Antony,thanks for great customer service

Réponse de Vodafone UK - Feltham
I had a great experience in feltham today. Zeeshan explained everything very nicely, he was very helpful.

Réponse de Vodafone UK - Feltham
Mr Zee was very polite and professional so I am really happy of the service I received

Réponse de Vodafone UK - Feltham
Zeeshan was very helpful in Vodafone store feltham. Very happy with the service I went to get my SIM card replaced he connected his hotspot to help me download my applications on my phone which bought from Apple. Definitely recommended store to go to!

Réponse de Vodafone UK - Feltham
Agent very helpful in transferring my data from my old iPad to my new once. Highly recommended!

Réponse de Vodafone UK - Feltham
Service received from Anthony was excellent. Very detailed and exceptional with my sign up. Thank you

Réponse de Vodafone UK - Feltham
Went to the store as my husband was due for an upgrade on his contract. Anthony was very helpful and made the whole process easy to understand giving us options, explaining different deals and helping us choose the right one. Our expectations were exceeded! Thank you!

Réponse de Vodafone UK - Feltham
Screen went on old phone, was due for upgrade he took time to help upgrade. He was unable to help me transfer data as needed to have screen fixed on old phone first. I went on my way. Got screen on old phone fixed and transferred stuff onto new phone all except 1 item. I went back to him (his office is not my local one)and posed my dilemma. He like myself couldn't understand why this item would not transfer. He took time, thought about it and eventually we had a Eureka moment when the item I hadn't been able to transfer to my new phone transferred.
Anthony at Feltham, went above and beyond on both occasions. He was patient, kind and interested. He is a credit to your team. Needs a promotion to teach some of your other teams what Customer Service really should be. Thank you again Anthony. You are a 5* guy!!!

Réponse de Vodafone UK - Feltham
Very helpful and great customer service. Very patient and clear communication.

Réponse de Vodafone UK - Feltham
So helpful and brilliant customer service. I was extremely happy with my plan which even cheaper with their help than my own research.

Réponse de Vodafone UK - Feltham
Great helpful service - all options given and help setting up phone too!
Thanks 😊

Réponse de Vodafone UK - Feltham
Great service from both boys Ravi and Zeeshan. They helped me throughout the contract.

Réponse de Vodafone UK - Feltham
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