Vodafone UK - Folkestone Avis 

278
TrustScore 5 sur 5

5,0

9 Alexandra Gardens, CT20 1SS Folkestone, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Went in the Folkestone shop to upgrade my phone and my partners. Was served by Bradley who was amazing, sat us down and spent lots of time with us to make sure we got the best deal possible inclu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Joshua from the Folkestone branch was very helpful on multiple occasions with my phone. He was friendly and went out of his way to ensure my experience was good.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy to deal with experience, glad we came here instead of any other stores in the area as Jim was very helpful & saved us money!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Awesome service and support from the staff member Josh. Resolved the issue that was going on with my phone with true professionalism and knowledge 👍

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Folkestone

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 9 Alexandra Gardens, CT20 1SS, Folkestone, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

278 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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5,0

Tous les avis

(278)

40 846 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Jamie is very helpful

Jamie was super helpful and friendly and answered all my questions. Also got me into a reduced rate.

11 août 2026
Avis spontané
Logo de Vodafone UK - Folkestone

Réponse de Vodafone UK - Folkestone

"Hey Tim,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Noté 5 sur 5 étoiles

very wonderful experience with Joshua

very wonderful experience with Joshua
Very good service
Thank you so much

9 août 2026
Avis spontané
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Réponse de Vodafone UK - Folkestone

"Hey Shabnampreet,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Noté 5 sur 5 étoiles

Amazing service by Joshua

9 août 2026
Avis spontané
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Réponse de Vodafone UK - Folkestone

Hey Graham,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jamie was very speedy and helpful…

Jamie was very speedy and helpful managed to help me with my query straight away, too class customer service

9 août 2026
Avis spontané
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Réponse de Vodafone UK - Folkestone

Hey Tanya,

Thanks for the lovely review and fantastic support for Jamie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went into the folkestone store today…

Went into the folkestone store today and was served by Josh. All i can say is what a wonderful young man. Helped me out with my phone issue and then even saved me money. 10/10 service would come back to this store in a heartbeat

8 août 2026
Avis spontané
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Réponse de Vodafone UK - Folkestone

Hey Carole,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Awesome service and support from the…

Awesome service and support from the staff member Josh. Resolved the issue that was going on with my phone with true professionalism and knowledge 👍

8 août 2026
Avis spontané
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Réponse de Vodafone UK - Folkestone

Hi Neil, thank you so much for your wonderful review and the amazing support you’ve shown for Josh, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Noté 5 sur 5 étoiles

Joshua from the Folkestone branch was…

Joshua from the Folkestone branch was very helpful on multiple occasions with my phone. He was friendly and went out of his way to ensure my experience was good.

7 août 2026
Avis spontané
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Réponse de Vodafone UK - Folkestone

Hey Derya,

Thanks for the lovely review and fantastic support for Joshua.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brad was amazing

Brad was amazing. He listened very well to me. He was able to help me resolve all my issues. He also helped me to make the most out of the services I use

I am a very happy customer!

5 août 2026
Avis spontané
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Réponse de Vodafone UK - Folkestone

Hey Jean,

Thanks for the lovely review and fantastic support for Brad.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Easy to deal with experience

Easy to deal with experience, glad we came here instead of any other stores in the area as Jim was very helpful & saved us money!

3 août 2026
Avis spontané
Logo de Vodafone UK - Folkestone

Réponse de Vodafone UK - Folkestone

Hey Lee,

Thanks for the lovely review and fantastic support for Jim. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly and helpful stuff

Friendly and helpful stuff , easy to deal with
Brad was very helpful

3 août 2026
Avis spontané
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Réponse de Vodafone UK - Folkestone

"Hey Anna,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Noté 5 sur 5 étoiles

Brad was very helpful and friendly…

Brad was very helpful and friendly helped me decide on the best phone for me, we had some good conversation and I enjoyed my time in the store!

3 août 2026
Avis spontané
Logo de Vodafone UK - Folkestone

Réponse de Vodafone UK - Folkestone

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great

Jim was great at getting my new numbers set up, New whatsapp and help with e sim. Much easier going into store

2 août 2026
Avis spontané
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Réponse de Vodafone UK - Folkestone

Hey Rhys,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Visited the shop today 23/7/26 and was…

Visited the shop today 23/7/26 and was served by Jamie, very friendly always very helpful in getting the best deal for me, much prefer visiting the shop rather than doing it all over the phone

23 juillet 2026
Avis spontané
Logo de Vodafone UK - Folkestone

Réponse de Vodafone UK - Folkestone

Hey Cindy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Professional

Professional, knowledgeable and patient -thanks for sorting out my contracts today.

22 juillet 2026
Avis spontané
Logo de Vodafone UK - Folkestone

Réponse de Vodafone UK - Folkestone

Hey Jenny,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josh at Folkestone branch was very…

Josh at Folkestone branch was very knowledgeable and helpful.

19 juillet 2026
Avis spontané
Logo de Vodafone UK - Folkestone

Réponse de Vodafone UK - Folkestone

Hey Iona,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good service and very helpful from…

Very good service and very helpful from Josh

14 juillet 2026
Avis spontané
Logo de Vodafone UK - Folkestone

Réponse de Vodafone UK - Folkestone

Hi Robert, thank you so much for your wonderful review and the amazing support you’ve shown for Josh, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Noté 5 sur 5 étoiles

Amazing service from Bradley

Went in the Folkestone shop to upgrade my phone and my partners.

Was served by Bradley who was amazing, sat us down and spent lots of time with us to make sure we got the best deal possible including trading in our current phones.

Highly recommend this store too notch service and the guys in there are amazing.

10 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Folkestone

Hey Jermain,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Was served by Joshua today

Was served by Joshua today, amazing help and understanding of my situation and managed to get me a great discount🤩

12 juillet 2026
Avis spontané
Logo de Vodafone UK - Folkestone

Réponse de Vodafone UK - Folkestone

Hey Jeremy,

Thanks for the lovely review and fantastic support for Joshua.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you very much for your service…

Thank you very much for your service today very helpful jamie was helpful and took me through everything so I could understand

6 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Folkestone

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing service

Amazing service! Jim (manager) was extremely helpful, knowledgeable, polite and very friendly!! I would not hesitate in recommending Vodafone!!!!

2 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Folkestone

Hey Sharon,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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