Vodafone UK - Folkestone Avis 251

TrustScore 5 sur 5

4,9

9 Alexandra Gardens, CT20 1SS Folkestone, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Joshua was really helpful. Explained everything in full. Wasn't pushy and gave me plenty of time to weigh up options. Got me the best deal. Definately will go back to Vodafone Folkestone to upgrade... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've just spent a few minutes with Jamie at Vodafone Folkestone, changing my phone, broadband and house phone, from Talktalk, I was very pleased with how smoothly the whole process went, including an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited the store with my grandparents to sort out their new mobile phones! Was served by Joshua who was extremely patient and thoughtful, listening to what they needed. Very polite and attentive and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were attended by Andy who was exceptional in helping us with all our enquires. We needed a new IPad as well as having questions about the Vodafone broadband we were having installed the following w... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Folkestone

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 9 Alexandra Gardens, CT20 1SS, Folkestone, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

251 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Noté 5 sur 5 étoiles

Vodafone Folkestone

Joshua was really helpful. Explained everything in full. Wasn't pushy and gave me plenty of time to weigh up options. Got me the best deal. Definately will go back to Vodafone Folkestone to upgrade all families phones from now on. Much better than buying blind on the internet.

9 mai 2026
Avis spontané
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Réponse de Vodafone UK - Folkestone

Hey Griffiths,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Popped in to sort out two phone plans. Great help

Popped in to sort out two phone plans. Was greeted warmly by Jamie who sorted out new plans at a great price. And also spoke to me about excellent broadband deals. Thanks for all your help.

18 avril 2026
Avis spontané
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Réponse de Vodafone UK - Folkestone

Hey Hayley,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The young woman Chloe who was called Chloe…

The young woman who was called Chloe served me and did an excellent job to solve my problems

13 avril 2026
Avis spontané
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Réponse de Vodafone UK - Folkestone

Hey there,

Thanks for the lovely review and fantastic support for Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I've just spent a few minutes with…

I've just spent a few minutes with Jamie at Vodafone Folkestone, changing my phone, broadband and house phone, from Talktalk, I was very pleased with how smoothly the whole process went, including an initial visit where not only was the new package deal explained to me clearly, I was able to take all of those details away with me to reflect on, this simple act made my final decision easy. Thank you for your help and attention to detail. Richard Parker.

9 avril 2026
Avis spontané
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Réponse de Vodafone UK - Folkestone

Hey Richard,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent help and support!

6 avril 2026
Avis spontané
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Réponse de Vodafone UK - Folkestone

Hey Jim,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent and friendly service at…

Excellent and friendly service at Vodafone in Folkestone.

4 avril 2026
Avis spontané
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Réponse de Vodafone UK - Folkestone

Hey Claire,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Noté 5 sur 5 étoiles

Jamie and Connor at Folkestone branch…

Jamie and Connor at Folkestone branch have been incredibly helpful. Everything was sorted better than we thought. Fantastic. Thank you Jamie and Connor.

1 avril 2026
Avis spontané
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Réponse de Vodafone UK - Folkestone

Hey Peggy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

First Class Service From Vodafone

I visited the Folkestone Vodafone store today regarding a concern with my phone. I was greeted by Jamie, who was incredibly polite and professional. He provided brilliant service and support to fix my issues. I would like to highlight that Jamie's attention to detail was outstanding; please pass on this recognition for his excellent customer service to the Folkestone management team.

1 avril 2026
Avis spontané
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Réponse de Vodafone UK - Folkestone

Hey Lisa,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jamie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josh has been amazing

Josh has been amazing - thank you very much

21 mars 2026
Avis spontané
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Réponse de Vodafone UK - Folkestone

Hey Nicola, ​

Thanks for the lovely review and fantastic support for Josh. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jamie was brilliant

Jamie was brilliant

12 mars 2026
Avis spontané
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Réponse de Vodafone UK - Folkestone

Hey Saurav,

Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent patient service by Samuel

Excellent patient service by Samuel. We are elderlyand clueless but he solved all our problems today and we left the store happy

10 mars 2026
Avis spontané
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Réponse de Vodafone UK - Folkestone

Hey JF,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sean was amazing today when ordering my…

Sean was amazing today when ordering my new phone he’s super helpful and goes above and beyond every time he’s super friendly and makes the whole process so much easier and nicer to do

2 mars 2026
Avis spontané
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Réponse de Vodafone UK - Folkestone

Hey Charlie,

Thanks for the lovely review and fantastic support for Sean.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent patient staff

Excellent patient staff. Jamie Folkestone branch

24 février 2026
Avis spontané
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Réponse de Vodafone UK - Folkestone

Hey Lynne,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team.

Noté 5 sur 5 étoiles

Helpful and patient

Helpful and patient

Jamie was great

15 février 2026
Avis spontané
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Réponse de Vodafone UK - Folkestone

Hey William,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Reece was really helpful

Reece was really helpful and managed to save me money!

9 février 2026
Avis spontané
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Réponse de Vodafone UK - Folkestone

Hey Frankie,

Thanks for the lovely review and fantastic support for Reece.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sam is very helpful & friendly good…

Sam is very helpful & friendly good product knowledge I was very happy with his service today

8 février 2026
Avis spontané
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Réponse de Vodafone UK - Folkestone

Hey Cheryl,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

We went I to Vodaphone FOLKESTONE and…

We went I to Vodaphone FOLKESTONE and or experience of your staff was excellent!
I am not very savvy with mobile.phones but Jamie was very patient and explained everything clearly. Very happy with our experience at your store.

4 février 2026
Avis spontané
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Réponse de Vodafone UK - Folkestone

Hey Sharon,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Joshua was incredibly clear and…

Joshua was incredibly clear and helpful. Great service today and thanks for my new phone!

29 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Folkestone

Hey Bill,

Thanks for the lovely review and fantastic support for Joshua.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful

Very helpful , polite and friendly

25 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Folkestone

Hey Dave,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had a problem with my phone and reece…

I had a problem with my phone and reece sorted everything I'm not too good with tech and did it all for me very happy with the service

25 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Folkestone

Hey Aiden,

Thanks for the lovely review and fantastic support for Reece.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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