Sailen was Immediately helpful, straight to the point and also helped me sort our my contract. Very happy customer!
L'entreprise a répondu
Établissement
Changer d'établissementUnit 10 Fulham Road,Fulham Broadway Retail Centre, SW6 1BW London, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
My phone was out of storage, just popped in for help, here this amazing sale assistant Ainsley who spent a good 20mn trying his level best looking how to free some space on my phone.his energy was o... Voir plus
L'entreprise a répondu
Sailen was exceptional. The shop was due to shut at 7pm & I nipped in ten minutes before to buy a SIM only plan. He stayed 20 minutes later than required to help me insert the sim into my handset & to... Voir plus
L'entreprise a répondu
Incredible customer service at this branch. Zack really went above and beyond to deal with a complicated issue after having my phone stolen, showing patience and a helpful can-do attitude throughout.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Fulham Broadway
Écrit par l'entreprise
Coordonnées de contact
Unit 10 Fulham Road,Fulham Broadway Retail Centre, SW6 1BW, London, Royaume-Uni
4,9
Excellent
218 avis
Demande des avis aux clients
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Les gens ont aussi consulté
Amazing service from Chad
Amazing service from Chad, would definitely recommend him
23 février 2024
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hi Isabela,
Thank you for your review. It’s great to hear of your positive experience with Chad. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Best honest sales advisor
Best honest sales advisor, Chad was fantastic while helping us choose for our phone. Deserves a promotion !!
23 février 2024
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hi Leonora,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Zack was extremely helpful he sorted…
Zack was extremely helpful he sorted out my big problem and moves me from pay and go to contract. He is a pro and a genius
21 février 2024
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hi Pauline,
It's great to hear your feedback, thanks for your review!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Shayna was very helpful
Shayna was very helpful, approachable and knowledgeable!
21 février 2024
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hi VeVe,
Thanks for taking your time to leave this review for Shayna.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
If I could I would leave one star
If I could I would leave one star. I was shouted at and was treated very aggressively by a staff member at their Fulham branch and they simply do not care. All they say is sorry to see you go. I have been a loyal customer for years and had just upgraded. Stay away
20 février 2024
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hi Sabire,
I'm disappointed to hear what's happened in store. I'd like my team to investigate this internally. So we can access your account and do this, please message us on Facebook at vodafone.uk/3K1e4GB – X (Formally Twitter) vodafone.uk/3nfdPyY or through Instagram using Vodafone UK
Thanks,
Vodafone Social Media team
Shayma was really helpful and very…
Shayma was really helpful and very friendly
18 février 2024
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hi Alex,
Thanks for your review! We're so glad you had a brilliant experience with Shayma.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Nathaniel resolved my issue really well
15 février 2024
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hi Elizabeth,
Thanks for taking the time to share your feedback about Nathaniel. It's great to hear that you had a great experience and got your issue resolved.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
It was amazing Ahmed very helpful and…
It was amazing Ahmed very helpful and understand and solve my problem :)
7 février 2024
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hi Consumer,
Thanks for your lovely review for Ahmed. Thanks for sharing. We appreciate your support.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Shayma is a lovely person and she was…
Shayma is a lovely person and she was very helpful, I recommend her as the person you go to for any problems.
7 février 2024
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hi Carvalho,
Thanks for sharing your kind words and feedback for Shayma.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Ahmed was so useful and his customer…
Ahmed was so useful and his customer service was great. Would recommend him to everyone who’s coming to vodafone.
7 février 2024
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hi customer,
Thanks for taking your time to leave this review for Ahmed.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Nathanial has great service and…
Nathanial has great service and resolved my issue very well
6 février 2024
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hi there,
Thanks for your review and feedback for Nathanial.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brilliant customer service from Chad
Brilliant customer service from Chad, he solved my issue very quickly
5 février 2024
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hi Luis,
Thank you for reviewing and sharing your feedback with us. This is great to hear!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Fulham Broadway
Hey Lefteris,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ahmed was amazing
Ahmed was amazing, he helped me pick the right deal that suits my needs and was very patient
23 janvier 2024
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hi Iman,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Chad was extremely helpful and helped…
Chad was extremely helpful and helped me for over 2 hours.
He explained everything clearly and didn’t make me feel rushed when changing to a new phone.
21 janvier 2024
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Brilliant service
Brilliant service, so much help from Ahmed. Best vodaphone service and advice we have ever received in 10 years of being a costumer. Thank you Ahmed
20 janvier 2024
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hey there,
Thanks for the lovely review and fantastic support for Ahmed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ahmed was very helpful and patient with…
Ahmed was very helpful and patient with the service he gave me
17 janvier 2024
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hello Sandra,
Thank you so much for your great review regarding your experience with Ahmed. We're glad you feel this way!
The Social Media team are only a message away if you need any help in the future. You can reach out on Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Zack was very to the point and helpful…
Zack was very to the point and helpful with my upgrade. Also was able to sort a situation where I had been being charged double for a couple years.
13 janvier 2024
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hey MP,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Chad and Ahmed gave me an excellent…
Chad and Ahmed gave me an excellent assistance. Thank you very much guys, thanks for the patience. Vodafone Fulham is Number 1!!!!!
12 janvier 2024
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hi Monique,
Thank you for taking the time to leave your feedback about Chad and Ahmed. We're really glad you feel this way.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Ahmed was superb from start to finish
Ahmed was superb from start to finish. Professional and helpful with suggestions.
12 janvier 2024
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hey Sarah,
Thanks for letting us know what an amazing job Ahmed did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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