Vodafone UK - Gainsborough Avis 

148
TrustScore 5 sur 5

4,9

Unit 25 Marshalls Yard, DN21 2NA Gainsborough, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I am a Three customer who visited the Gainsborough Store today as our local Three store has shut down for refit. Tyler the store manager provided excellent service and helped me with the query whic... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Extremely friendly service from Fran and Alex. Great at explaining all the options available to us. Computer system seemed to be going slow which they apologised for profusely, but was no fault of the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I visited the store today on 2 occasions. I had problems with my phone that went faulty. The gentleman in the store who was called Tyler, was absolutely outstanding. He couldn’t do enough for me... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Tyler is a superb manager for your business and a great asset to the Gainsborough store. He went above and beyond to meet our needs and the package he built for us was perfect and exactly what we were... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 25 Marshalls Yard, DN21 2NA, Gainsborough, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

148 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(148)

40 947 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Luke and Tyler were both great

Luke and Tyler were both great. Very helpful and transferred my data to my new phone.

8 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Gainsborough

Hey Janet,

Thanks for letting us know what an amazing job both Luke and Tyler did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Big thank you Tilly and Tyler…

We really want to thank Tilly and Tyler who have made our complicated swaps to Vodafone from EE/BT really smooth and easy. Tilly was fab today, despite a very difficult ask involving business contracts and multiple SIMs, and Tyler sorted out broadband brilliantly - £60 a month off the bill!. We've saved a combined total of £95 a month just by coming in. If I'd known it was that easy I've have done it years ago.

3 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Gainsborough

Hi Alex,

This is a brilliant review for Tilly and Tyler. Thanks for sharing.

If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Morgan was great

Morgan was great ! Very knowledgeable, helpful and friendly. I would certainly recommend anyone to go and see her for help.

29 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Gainsborough

Hey Jo,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic experience in store…

Fantastic experience in store transferred ownership of one number upgraded our phones transferred our data across nothing was too much trouble! Will definitely return when upgrading fab service

16 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Gainsborough

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great helpful staff

Great helpful staff, plenty of knowledge to assist with questions. A fantastic experience compared to many other places. Many thanks a credit to Vodafone

17 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Gainsborough

Hey Christine,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

If I could give 6 stars I would

Went in to see how much it would be for a new iPhone, Morgan was very helpful got me a good deal with unlimited data at a price that was cheaper than I’m currently on. Love my new phone! Couldn’t be happier … Morgan and Tyler were both very helpful and friendly and made the whole process easy. They’re a credit to the business and have made a new loyal customer. Keep up the good work. ☺️

11 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Gainsborough

Hi Jason,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The service was first class and a…

The service was first class and a seamless process throughout thank you

8 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Gainsborough

Hey Jo,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The service was amazing throughout…

The service was amazing throughout thank you.

8 novembre 2023
Avis spontané
Logo de Vodafone UK - Gainsborough

Réponse de Vodafone UK - Gainsborough

Hey Jason,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good Very helpful thanks for all…

Very good Very helpful thanks for all your help.

31 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Gainsborough

Hi Paul,

We're pleased to hear your great feedback, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Purchasing 2 new IPhones.

Came in for a price for upgrading mine and my partners phones. Staff were really helpful and polite and I was sorted within 30 minutes. The only thing I would comment on was the actual Vodafone system was a little slow and delayed the order, but that was no fault of the staff as they handled it brilliantly.

28 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Gainsborough

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Upgraded without a problem with Tyler…

Upgraded without a problem with Tyler and Morgan. A credit to your business

24 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Gainsborough

Hi Mike,

This is a great review for Tyler and Morgan. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Great service from Peter very helpful…

Great service from Peter very helpful and knowledgeable will definitely be back

13 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Gainsborough

Hey Martyn,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good service

Very good service !

31 août 2023
Avis spontané
Logo de Vodafone UK - Gainsborough

Réponse de Vodafone UK - Gainsborough

Hey Nat

This is great to hear, we're pleased you're happy with the service we provide! Thank you for sharing.

If you ever have any questions, or concerns feel free to pop us over a DM on Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

Wery professional worker. On help line I need speak 40 min, but nothing. But when I go to shop I need just 10 min and all is done.
Amazing service.

8 août 2023
Avis spontané
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Réponse de Vodafone UK - Gainsborough

Hey Ahha,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and explain Everything…

Very helpful and explain Everything clearly all in all a great experience

1 août 2023
Avis spontané
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Réponse de Vodafone UK - Gainsborough

Hi Tracy,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

First class service

Agnes and Brett sorted out my problem with courtesy and efficiency. Really wouldn't give up until solved. Both a credit to your company.

15 juillet 2023
Avis spontané
Logo de Vodafone UK - Gainsborough

Réponse de Vodafone UK - Gainsborough

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer support and…

Excellent customer support and experience from Bridgette at the store in Marshalls yard in Gainsbrough. Thank you for all your help.

11 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Gainsborough

Hi Steve. Thank you for your review for Bridgette. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service from Brittany and Agnes!

11 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Gainsborough

Hi Dennis. Thank you for your review for both Brittany and Agnes. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Was very happy with our experience here…

Was very happy with our experience here as we got everything that we needed sorted and was a very friendly service.

9 juillet 2023
Avis spontané
Logo de Vodafone UK - Gainsborough

Réponse de Vodafone UK - Gainsborough

Hi Jade. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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