Fantastic service from Wayne yesterday, I didn’t purchase anything on this visit as my upgrade wasn’t due quite yet. However he did manage to solve a couple of issues with my current handset, therefor... Voir plus
L'entreprise a répondu
Unit 21 , Hempstead Valley Shopping Centre, ME7 3PB Gillingham, GB
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Fantastic service from Wayne yesterday, I didn’t purchase anything on this visit as my upgrade wasn’t due quite yet. However he did manage to solve a couple of issues with my current handset, therefor... Voir plus
L'entreprise a répondu
Clear information and assistance from Adam. Understood what I wanted and was able to find me the best deal at the right price. Was easier than I expected
L'entreprise a répondu
We always prefer to come in store for the excellent, friendly customer service, very helpful and knowledgeable. They arranged a great deal, saving us money, took the time to explain everything and... Voir plus
L'entreprise a répondu
Joshua has been a real help. He was extremely patient in answering all my questions in explaining my options for a phone upgrade. He was as extensive in researching other options and helping me und... Voir plus
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Écrit par l'entreprise
Unit 21 , Hempstead Valley Shopping Centre, ME7 3PB, Gillingham, Royaume-Uni
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Very helpful, quick service. Anna and Wayne were brilliant. Knew their stuff

Réponse de Vodafone UK - Gillingham
Josh was exceptionally helpful when purchasing iPhones and iPad, very knowledgeable, friendly and professional. Explained everything clearly and concisely

Réponse de Vodafone UK - Gillingham
Wayne was perfect today and set up my new phone everything works and fully checked. Amazing. Thankyou.

Réponse de Vodafone UK - Gillingham
Joshua was very patient, friendly, and took his time to explain every step of the process. He went above and beyond and managed to resolve all my queries. I would recommend him without any reservations.

Réponse de Vodafone UK - Gillingham

Réponse de Vodafone UK - Gillingham
Wayne and Dylan were both excellent in store. Fantastic attitude and worked really well for us.

Réponse de Vodafone UK - Gillingham

Réponse de Vodafone UK - Gillingham
Joshua (Raven) was so friendly and helpful. I had a great experience buying my new phone. What a lovely change to have someone make eye contact and engage in intelligent conversation.

Réponse de Vodafone UK - Gillingham
Kate and Wayne were both fantastic and very helpful. Both extremely knowledgeable and friendly. Amazing service.

Réponse de Vodafone UK - Gillingham
Becca and Wayne were both very helpful today. Outstanding support for me today fantastic service.

Réponse de Vodafone UK - Gillingham
Anna was great today. She helped me in store save money on my contracts and I really appreciate all the help highly recommended her

Réponse de Vodafone UK - Gillingham
Anna and Dylan have been great at helping me with my phone and saving me money- recommend them two to everyone

Réponse de Vodafone UK - Gillingham
Brilliant service yet again from Vodaphone. Connor was very professional and helpful. Good welcoming atmosphere either no pressure and got a fantastic deal. Keep up the good work

Réponse de Vodafone UK - Gillingham
Anna helped me and my husband with our new phines and broaband contract. Shes always happy to help

Réponse de Vodafone UK - Gillingham
I came into the store on 26/05 just to get an idea on prices for an upgrade. A young gent, Adam, grabbed me a seat and I just wanted to highlight his service.
Firstly, without any trouble or it feeling like a hardship, he provided me with a list of prices for multiple different devices, leaving no stone unturned. He gave both the "professional" opinion and his own thoughts on each of the deals, making it unbelievably easy for me to make a choice.
I asked lots of questions about specifics between different devices and Adam had the answers on hand at an instant, no "uhhmmm" or "errrr" just pure product knowledge paired with his own experiences again leaving me with no doubts. I have had lots of phones in my time, and I have never come across anyone that was as knowledgeable and proactive as him. He clearly understands customer service and executes perfectly. Adam wasn't at all pushy on the sale which is a HUGE win for me when buying anything, that quality alone escalates the experience massively.
Sadly he wasn't in the store when i came back to complete the upgrade, but was very keen that he gets the feedback/praise that he deserves. A total asset to that store and the man you want to be seeing if you're looking to upgrade.

Réponse de Vodafone UK - Gillingham
Served by Adam above and beyond, great service

Réponse de Vodafone UK - Gillingham
Josh was so helpful
No pressure was given and he went through everything step by step
Thank you Josh, great service

Réponse de Vodafone UK - Gillingham

Réponse de Vodafone UK - Gillingham
Adam very helpful & pleasant feel all was explained really well

Réponse de Vodafone UK - Gillingham
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