Retail adviser Waseem helped us through the process of changing broadband and getting new phone ,he did this to a high standard.very happy with outcome.
L'entreprise a répondu
Unit 11 Kings Inch Road , LR10 Braehead Shopping Centre, G51 4BP Glasgow, GB
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Retail adviser Waseem helped us through the process of changing broadband and getting new phone ,he did this to a high standard.very happy with outcome.
L'entreprise a répondu
I’m already a Vodafone customer with having broadband and a sim deal for my wife’s phone. My intentions today was to move myself from 02 to join Vodafone with a new sim and handset deal. I met with Ca... Voir plus
L'entreprise a répondu
My experience with Vodafone (Breahead branch) has been an unforgettable one! Big thank you to Lia and Darren for their patience with my card/bank issues. I am left satisfied and content with my new... Voir plus
L'entreprise a répondu
Nathan- Big shoutout to Nathan from Vodafone for his help with my upgrade contract! He was super helpful, knowledgeable, and made the whole process smooth sailing. Nathan's expertise and friendly appr... Voir plus
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Écrit par l'entreprise
Unit 11 Kings Inch Road , LR10 Braehead Shopping Centre, G51 4BP, Glasgow, Royaume-Uni
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Was in store today and was assisted by Waseem. He was extremely helpful and gave us a very good deal. Very happy with the customer service today as we have been trying to sort this contract for a number of months.

Réponse de Vodafone UK - Glasgow Braehead Centre
Waseem made the whole experience of upgrading my phone very easy. He worked out the finances and got me a great deal. He transferred all the information from my old phone. His expertise made the whole process a pleasure. As a long time Vodafone customer I am again very happy.

Réponse de Vodafone UK - Glasgow Braehead Centre
The staff member Waseem helped me out today. He was polite, helpful and patient with me as the system was taking longer than usual to operate. Thank you Waseem for your help and for kindly rewarding me with a Costa Coffee code! Great customer service and would be happy to return again :)

Réponse de Vodafone UK - Glasgow Braehead Centre
Served today by Nathan Braehead endless patience and fabulous customer service definitely be a customer there in the future. Thanks Nathan

Réponse de Vodafone UK - Glasgow Braehead Centre

Réponse de Vodafone UK - Glasgow Braehead Centre
We were having troubles with 3 and sayra had sorted us out with a good deal. Nathan was then helping us transfer all of the data. Great service

Réponse de Vodafone UK - Glasgow Braehead Centre
No pressure sales. Just knowledgeable honest advice.
Nathan was excellent guiding us through our various options.
I will be happy to recommend Nathan and Vodafone Braehead to anyone needing “words of wisdom” about mobile phone contracts.

Réponse de Vodafone UK - Glasgow Braehead Centre
Nathan was fantastic and spent the time with me to fix my phone fuly after the technical team online advised I needed a new phone
He is a true asset to the voadfone store in glasgow breahead

Réponse de Vodafone UK - Glasgow Braehead Centre
Vito was most helpful, courteous and polite. It was a pleasure dealing with him.

Réponse de Vodafone UK - Glasgow Braehead Centre
Nathans had excellent customer service

Réponse de Vodafone UK - Glasgow Braehead Centre

Réponse de Vodafone UK - Glasgow Braehead Centre
Helpful member of staff. Alia in Braehead. Managed to reduce costs on phone and Broadband. Happy customer.

Réponse de Vodafone UK - Glasgow Braehead Centre
Polite, clear & effective, making the potentially daunting change of network & handset a pleasure

Réponse de Vodafone UK - Glasgow Braehead Centre
Samaira could not have been more helpful and dealt with our request in an extremely efficient and pleasant manner.
She is a credit to the organisation and her skills leave nothing to be desired.
All in all for us (both over 80) the experience was first class with all questions answered fully and clearly.
A lovely lady.
Thank you.

Réponse de Vodafone UK - Glasgow Braehead Centre
I have been in the shop 9 times since getting 2 new phones . Each time they said we will raise a complaint. Andway when i go back in again theres nothing on computer .. how helpful is that .well today my daughter made sure it was logged the guy who did it today was so caring . Did the job because we got a email from vodaphone . Any i wont name the people .but i will say . She told me she put complaint in and when the guy ask her today she said no she didnt do it . Your lies in the shop will catch up with you all . Thank you to young man today who did put complaint forward .

Réponse de Vodafone UK - Glasgow Braehead Centre
Thank you 🤗
Excellent customer service, this really made a difference to my choice of providers, the agent Samaira was very helpful, patient and understanding when it came to all my questions, she definitely would make a great manager.

Réponse de Vodafone UK - Glasgow Braehead Centre
Mira was extremely helpful in sorting a problem with my existing phone. I wanted to replace my wife's i phone and Mira explained the options and prices expertly. We chose a new phone and data was transferred. First class service.

Réponse de Vodafone UK - Glasgow Braehead Centre
Nathan was lovely to speak with and very helpful.
It’s nice to be able to have a giggle while getting my issue dealt with. He offered me options so I could make an informed choice.

Réponse de Vodafone UK - Glasgow Braehead Centre
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