A great relaxed service with Declan. He patiently explained my options and even helped me with a software issue!
L'entreprise a répondu
29 Lyon Way, KY7 5NN Glenrothes, GB
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A great relaxed service with Declan. He patiently explained my options and even helped me with a software issue!
L'entreprise a répondu
Outstanding customer service today when I had a technical problem with my phone.Sorry I did not catch the adviser's name.He identified and fixed the issue straight away.Very helpful and polite.
L'entreprise a répondu
Had the most seamless appointment with Matt this afternoon to set up the transfer of old to new apple phones. True Professional and passionate about his role. Thank you for helping me. Five stars all... Voir plus
L'entreprise a répondu
I had a fantastic experience at Glenrothes Vodafone. Lee assisted me with finding the right Tablet for my wife. He showed me all the options, services and payments to assist me in making the decisi... Voir plus
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Écrit par l'entreprise
29 Lyon Way, KY7 5NN, Glenrothes, Royaume-Uni
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Excellent service as always
Would recommend to all

Réponse de Vodafone UK - Glenrothes
I had an issue with billing for my mobile contract and was rather stressed. Sarah immediately identified the issue and resolved it, all while discussing options for a new tariff with my upgrade next year.

Réponse de Vodafone UK - Glenrothes
Dylan was fantastic couldn’t have asked for a better experience in store, Glenrothes Store has amazing staff and felt very welcome

Réponse de Vodafone UK - Glenrothes

Réponse de Vodafone UK - Glenrothes
Lee from the Glenrothes team was very informative and helpful whilst I was in today looking for a new phone. Wouldn't hesitate going to Lee for advice. Great customer service.

Réponse de Vodafone UK - Glenrothes
Great service in store, would visit again and recommend to family and friends
Thank you

Réponse de Vodafone UK - Glenrothes
Came in about a Facebook issue and Dan advised me what to do but also set me up with a new device as I had a trade in offer available on my account, thanks

Réponse de Vodafone UK - Glenrothes
Absolutely brilliant service. Very helpful and answered all our questions. Would definitely recommend this store. Dan was fantastic.

Réponse de Vodafone UK - Glenrothes
Very efficient, helpful and sorted all of my worries Dan the manager , was who I dealt with and I will come back to this shop with no hesitation whatsoever and an absolute pleasure of an experience

Réponse de Vodafone UK - Glenrothes
Went in to help merge my Google account with my phone and tablet and Dan fixed it without a fuss

Réponse de Vodafone UK - Glenrothes
Amazing environment and supportive as I came in to help a friend with the broadband and Dan helped sort this out and a SIM deal to take us away from pay as you go as we was paying too much for this too

Réponse de Vodafone UK - Glenrothes
Amazing service with help setting up my new phone.
Cheers Dan

Réponse de Vodafone UK - Glenrothes
Great service.Patient and friendly. Excellent.

Réponse de Vodafone UK - Glenrothes
Came in with a friend to help them with their account and got speaking to Dylan about my broadband and mobile and moved over to Vodafone from O2 and saved some money.
Dylan was amazing couldn't be happier, thank you so much

Réponse de Vodafone UK - Glenrothes
Thank you Dylan in the Glenrothes Store, service was fantastic, got the phone I wanted with the plan I wanted couldn't thank Dylan enough

Réponse de Vodafone UK - Glenrothes
The staff are friendly as always.lf l'm not sure about a matter they are always patient with me for example one of the young lads Lee is a good example for his colleagues.

Réponse de Vodafone UK - Glenrothes
VERY GOOD SERVICE, FROM MICHAEL EX PLAINEDEVERYTHING FOR ME TO UNDERSTANS EXCEPTIONALLY GREAT SERVICE.

Réponse de Vodafone UK - Glenrothes
Fantastic experience in Store, very thankful to Dylan who helped me get the phone I wanted

Réponse de Vodafone UK - Glenrothes
Very happy with the service, staff are very friendly and helpful.

Réponse de Vodafone UK - Glenrothes
Customer service was absolutely outstanding, friendly and extremely helpful. Helped myself and my girlfriend get our new phones. I'll give Dylan 10/10

Réponse de Vodafone UK - Glenrothes
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