Kellie was so helpful today when sorting my new mobile out. I can’t recommend her enough! Always approachable, friendly and really supportive! I have visited Kellie several times since I’ve been with... Voir plus
L'entreprise a répondu
2 Southgate Street, GL1 2DH GLOUCESTER, GB
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Kellie was so helpful today when sorting my new mobile out. I can’t recommend her enough! Always approachable, friendly and really supportive! I have visited Kellie several times since I’ve been with... Voir plus
L'entreprise a répondu
Both Billy and new staff member Dan were excellent with myself and my parents over the weekend in helping sign my parents up to Vodafone Broadband. They talked us through everything and even found bet... Voir plus
L'entreprise a répondu
We visited the Gloucester branch on the 11.06.2025 in search of upgrading and adding an additional contract. However there were some obstacles that made it difficult. Kelly went above and beyond to he... Voir plus
L'entreprise a répondu
Kellie was absolutely amazing and has been so helpful every time I’ve come into store. I had come into to ask about my Spotify subscription and ended up with two great deals for my current sim and b... Voir plus
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Écrit par l'entreprise
2 Southgate Street, GL1 2DH, GLOUCESTER, Royaume-Uni
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Went in with viruses in on my phone and Tom quickly resolved my issues and got me back up and running

Réponse de Vodafone UK - Gloucester Southgate
Brought the phone in for a transfer and Viki helped me. Great service and help

Réponse de Vodafone UK - Gloucester Southgate
Got help with Clementina. Really good service and helped with my questions.

Réponse de Vodafone UK - Gloucester Southgate

Réponse de Vodafone UK - Gloucester Southgate
Kellie was very helpful and we will return to add hbb and sim once out of contract

Réponse de Vodafone UK - Gloucester Southgate
Kellie at Vodafone Gloucester provided outstanding customer service. She explained everything clearly and patiently, making sure we fully understood all the options available. She had such positive energy and was incredibly respectful, professional, and welcoming throughout the whole experience.
It’s rare to come across someone so genuinely helpful and knowledgeable. She made everything easy and stress-free for us. We really need more people like Kellie in customer service — she is a real credit to Vodafone Gloucester.

Réponse de Vodafone UK - Gloucester Southgate
Absolutely brilliant experience.. My advisor Viktoria was friendly and efficient and really knew what she was doimg. I left feeling really well looked after. Thank you.

Réponse de Vodafone UK - Gloucester Southgate
Was helped by a lovely person named Clementina she was able to meet my needs and as a result I left the store very happy

Réponse de Vodafone UK - Gloucester Southgate
Went back into the Gloucester store after having issues on my device. Tom helped clear up the viruses and got me working again

Réponse de Vodafone UK - Gloucester Southgate
Crystal was attentive, polite and kind throughout service delivery. A simple and smooth transfer of service.

Réponse de Vodafone UK - Gloucester Southgate
Kellie was very helpful and answered all my questions when I took out a new contract and moved over from 02

Réponse de Vodafone UK - Gloucester Southgate
Absolutely fantastic service from Victoria. Came in to upgrade a very old phone. She listened to what I needed which was an updated phone but very simple and also the same as old phone. She was very kind and patient and took the time to go through everything with me, even when I came back to collect the new phone as we had to order it in. Excellent service from start to finish. She made me feel at ease about how to use the phone and was very friendly. Would definitely recommend.

Réponse de Vodafone UK - Gloucester Southgate
Came in and Viki delivered great service - very patient with moving phone over and very helpful - great service

Réponse de Vodafone UK - Gloucester Southgate
Tom was helpful upgrading me and helping me set up my new device

Réponse de Vodafone UK - Gloucester Southgate
Both Billy and new staff member Dan were excellent with myself and my parents over the weekend in helping sign my parents up to Vodafone Broadband. They talked us through everything and even found better deals for my parents mobile phone contracts. Would recommend this store and these 2 staff members.

Réponse de Vodafone UK - Gloucester Southgate
A really big thank you to Kellie - really helpful advice and guidance - found and organised for me 2 new contracts with great discounts - really knowledgeable and friendly - perfect advice on how to cancel 2 other devices. THANKS YOU KELLIE! :-)

Réponse de Vodafone UK - Gloucester Southgate
Popped into the Gloucester store this morning with a SIM problem, spoke to Kellie, who sorted out my problem very quickly. Pleasant, knowledgable and efficient, couldn't fault the service and couldn't praise Kellie highly enough for her assistance.

Réponse de Vodafone UK - Gloucester Southgate

Réponse de Vodafone UK - Gloucester Southgate
I have recently been to get phones for both sons. The staff was very friendly and helpful. Billy and kelly was amazing

Réponse de Vodafone UK - Gloucester Southgate
Cerys was a great help, sorted out my phone and transfer!

Réponse de Vodafone UK - Gloucester Southgate
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