Vodafone UK - Gloucester Southgate Avis 

524
TrustScore 5 sur 5

4,9

2 Southgate Street, GL1 2DH GLOUCESTER, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Kellie was so helpful today when sorting my new mobile out. I can’t recommend her enough! Always approachable, friendly and really supportive! I have visited Kellie several times since I’ve been with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Both Billy and new staff member Dan were excellent with myself and my parents over the weekend in helping sign my parents up to Vodafone Broadband. They talked us through everything and even found bet... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We visited the Gloucester branch on the 11.06.2025 in search of upgrading and adding an additional contract. However there were some obstacles that made it difficult. Kelly went above and beyond to he... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Kellie was absolutely amazing and has been so helpful every time I’ve come into store. I had come into to ask about my Spotify subscription and ended up with two great deals for my current sim and b... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Gloucester Southgate

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 2 Southgate Street, GL1 2DH, GLOUCESTER, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

524 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(524)

39 680 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Went in with viruses in on my phone and…

Went in with viruses in on my phone and Tom quickly resolved my issues and got me back up and running

23 mai 2026
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brought the phone in for a transfer and…

Brought the phone in for a transfer and Viki helped me. Great service and help

22 mai 2026
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Got help with Clementina

Got help with Clementina. Really good service and helped with my questions.

9 mai 2026
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

Hey Philip,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Olivia was fantastic...

Olivia was fantastic...

8 mai 2026
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

Hey Neil,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kellie was very helpful and we will…

Kellie was very helpful and we will return to add hbb and sim once out of contract

4 mai 2026
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

Hey Mark,

Thanks for the lovely review and fantastic support for Kellie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kellie at Vodafone Gloucester provided…

Kellie at Vodafone Gloucester provided outstanding customer service. She explained everything clearly and patiently, making sure we fully understood all the options available. She had such positive energy and was incredibly respectful, professional, and welcoming throughout the whole experience.

It’s rare to come across someone so genuinely helpful and knowledgeable. She made everything easy and stress-free for us. We really need more people like Kellie in customer service — she is a real credit to Vodafone Gloucester.

29 avril 2026
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

Hey Ameena,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Absolutely brilliant experience.

Absolutely brilliant experience.. My advisor Viktoria was friendly and efficient and really knew what she was doimg. I left feeling really well looked after. Thank you.

26 avril 2026
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

Hey Delrae,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Was helped by a lovely person named…

Was helped by a lovely person named Clementina she was able to meet my needs and as a result I left the store very happy

19 avril 2026
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

"Hey Ray,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Noté 5 sur 5 étoiles

Went back into the Gloucester store…

Went back into the Gloucester store after having issues on my device. Tom helped clear up the viruses and got me working again

15 avril 2026
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

Hey Jillian,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Crystal was attentive

Crystal was attentive, polite and kind throughout service delivery. A simple and smooth transfer of service.

14 avril 2026
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

Hey there,

Thanks for the lovely review and fantastic support for Crystal.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kellie was very helpful and answered…

Kellie was very helpful and answered all my questions when I took out a new contract and moved over from 02

9 avril 2026
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

Hey Nathan,
Thanks for the lovely review and fantastic support for Kellie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Upgrading phone

Absolutely fantastic service from Victoria. Came in to upgrade a very old phone. She listened to what I needed which was an updated phone but very simple and also the same as old phone. She was very kind and patient and took the time to go through everything with me, even when I came back to collect the new phone as we had to order it in. Excellent service from start to finish. She made me feel at ease about how to use the phone and was very friendly. Would definitely recommend.

2 avril 2026
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

Hey Hayley,

Thanks for the lovely review and fantastic support for Victoria.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came in and Viki delivered great…

Came in and Viki delivered great service - very patient with moving phone over and very helpful - great service

2 avril 2026
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

Hey Mrs. .Jackson,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tom was helpful upgrading me and…

Tom was helpful upgrading me and helping me set up my new device

18 mars 2026
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

Hey Andrea,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent Customer Service

Both Billy and new staff member Dan were excellent with myself and my parents over the weekend in helping sign my parents up to Vodafone Broadband. They talked us through everything and even found better deals for my parents mobile phone contracts. Would recommend this store and these 2 staff members.

14 mars 2026
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

A really big thank you to Kellie

A really big thank you to Kellie - really helpful advice and guidance - found and organised for me 2 new contracts with great discounts - really knowledgeable and friendly - perfect advice on how to cancel 2 other devices. THANKS YOU KELLIE! :-)

11 mars 2026
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

Hey Kevin,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gloucester store, very helpful

Popped into the Gloucester store this morning with a SIM problem, spoke to Kellie, who sorted out my problem very quickly. Pleasant, knowledgable and efficient, couldn't fault the service and couldn't praise Kellie highly enough for her assistance.

11 mars 2026
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

Hey Neville,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

She was very helpful and clear

Sh was very helpful and clear

9 mars 2026
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I have recently been to get phones for my two sons

I have recently been to get phones for both sons. The staff was very friendly and helpful. Billy and kelly was amazing

28 février 2026
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

Hey Sharon,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Cerys was a great help

Cerys was a great help, sorted out my phone and transfer!

4 mars 2026
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

Hey Susan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

L’expérience Trustpilot

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En savoir plus