Vodafone UK - Gosport Avis 

153
TrustScore 5 sur 5

4,9

94 High Street, PO12 1DS Gosport, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

We were passing on our way back to catch the ferry and go home to Southsea. On our list of things to do was go to the portmouth Vodafone. Honestly we are so grateful we came i to your store the help a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brilliant Carl as he help me as was totally confused regarding package- he was so reassuring, I left the branch feeling relieved but also very happy and relaxed with the service I received from him S... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went into shop with my father in laws phone which hed managed to lock himself out of it Fran and Nick were both so helpful in factory resetting it. When I asked how much they refused payment they even... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Alex was very knowledgeable and helpful with showing me different products. He was amazing at being able to explain everything about the different phones and contracts. Thank you Alex I’m a very happy... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 94 High Street, PO12 1DS, Gosport, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

153 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(153)

40 969 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

We were passing on our way back to…

We were passing on our way back to catch the ferry and go home to Southsea. On our list of things to do was go to the portmouth Vodafone. Honestly we are so grateful we came i to your store the help and advice, knowledge of your store Manager Frank was to us invaluable needing g to have back up i ternet as cancelling Virgin movie g home a abraud. If hod gone to Portsmouth one would have been given the run around. Bravo Zulu to Frank on your store. Akamune-Miles

8 août 2026
Avis spontané
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Réponse de Vodafone UK - Gosport

Hey Simon,

Thanks for the lovely review and fantastic support for Frank.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant Carl as he help me as was…

Brilliant Carl as he help me as was totally confused regarding package- he was so reassuring, I left the branch feeling relieved but also very happy and relaxed with the service I received from him
So a big thank you!

28 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Gosport

Hey Clifford,

Thanks for the lovely review and fantastic support for Carl.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

AMAZING ALEX

Alex was very knowledgeable and helpful with showing me different products. He was amazing at being able to explain everything about the different phones and contracts. Thank you Alex I’m a very happy customer!!

4 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Gosport

Hey Jessica,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Cleanliness on point

Nick was very good at keeping the store clean I was very impressed! Keep up the good work Nick

4 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Gosport

Hey Princess,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Nick.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic staff and store

Frank the store manager was friendly and welcoming. Helped with all our questions and didn't try to pressure us into anything we didn’t want. Would recommend to anyone!

27 juin 2026
Avis spontané
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Réponse de Vodafone UK - Gosport

Hey Joshua,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent Service

He was very polite, explained everything and made the transfer seemless

27 juin 2026
Avis spontané
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Réponse de Vodafone UK - Gosport

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

thanks for your help today Nick

17 juin 2026
Avis spontané
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Réponse de Vodafone UK - Gosport

Hey Richard,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Made the transaction and experience…

Made the transaction and experience simple and easy, lonnie very pleasant lad thanks a lot.

12 juin 2026
Avis spontané
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Réponse de Vodafone UK - Gosport

Hey Ashley,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had an ongoing issue with being…

I had an ongoing issue with being charged for YouTube via very me rewards. I made numerous attempts to cancel it myself to know avail. I even spoke with several people on the phone and still I kept getting charged. I even spoke with someone face to face at Fareham branch, and yes still no joy. One last attempt I went into Gosport branch and spoke with a guy called Lonnie. 2 hours I was in there, even got him a coffee it had been so long. But my god what a legend he was, he just wouldn't quit until he found an answer, patience and sheer professionalism sums it up. Just when I thought all hope had been lost he spoke with someone on the phone and sorted it for me though many others did not. He is an asset to your team and I sincerely hope he can get feedback on this message. Perfect.

28 mai 2026
Avis spontané
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Réponse de Vodafone UK - Gosport

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service. I was in a panic because my phone kept turning off but I was helped with an amazing gentleman who name escapes me. I believe he maybe the assistant manager. I would highly recommend

12 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Gosport

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Incredible customer service

Nick/ Frank/ Lonnie was super helpful in store, got me a great deal on my new tariff! Fantastic customer service, couldn’t be more helpful! Fantastic experience 👌

15 mai 2026
Avis spontané
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Réponse de Vodafone UK - Gosport

Hey Kaycey,
Thanks for the lovely review and fantastic support for Nick, Frank, Lonnie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Franc was amazingly helpful and very…

Franc was amazingly helpful and very knowledgeable.

Zero fuss upgrade and sim swap, would 100% recommend

15 mai 2026
Avis spontané
Logo de Vodafone UK - Gosport

Réponse de Vodafone UK - Gosport

Hey Luke,
Thanks for the lovely review and fantastic support for Franc.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Frank was super helpful and…

Frank was super helpful and knowledgeable- got me the best deal and the most helpful for roaming abroad. Made it painless - thank you!

2 mai 2026
Avis spontané
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Réponse de Vodafone UK - Gosport

Hey Sarah,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Contract and Gigacube

Lonnie in store sorted out what has taken 13 hours on the phone, 55 emails and 6 texts. Outstanding support given.

4 avril 2026
Avis spontané
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Réponse de Vodafone UK - Gosport

Hey KYELATRIVETT,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Was really good and really helpful…

Was really good and really helpful would definitely recommend and come back

3 avril 2026
Avis spontané
Logo de Vodafone UK - Gosport

Réponse de Vodafone UK - Gosport

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Extremely good customer care.

Extremely good customer care and informative with the best deals which match what was needed, big thumbs up 👍

1 avril 2026
Avis spontané
Logo de Vodafone UK - Gosport

Réponse de Vodafone UK - Gosport

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Took phone to store to get everything…

Took phone to store to get everything transferred over, Nick was polite and everything was done in a timely manner, thanks

28 mars 2026
Avis spontané
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Réponse de Vodafone UK - Gosport

Hey Mr Alderson,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Nick.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had a new phone from the Gosport branch…

Had a new phone from the Gosport branch on 14th March. Lonnie was very helpful and was happy to answer any questions. Very pleased with the service.

14 mars 2026
Avis spontané
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Réponse de Vodafone UK - Gosport

Hey Jeanette,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Absolutely fantastic customer service

Absolutely fantastic customer service, brilliant communication and attentive. Full of knowledge and made sure I understand all the information

16 mars 2026
Avis spontané
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Réponse de Vodafone UK - Gosport

Hey Kayleigh,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Great service, polite and knowledgeable.

10 mars 2026
Avis spontané
Logo de Vodafone UK - Gosport

Réponse de Vodafone UK - Gosport

Hey Jim,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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