Vodafone UK - Gravesend Avis 

208
TrustScore 5 sur 5

4,9

29 New Road, DA11 0AB Gravesend, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I went to the store with the idea to migrate the lines to another company. However, Taran was really attentive and professional. He sorted everything out and honestly he really made the difference b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

tomas and sherry from the vodafone gravesend store were nice and helpful on giving me a good price for my internet at home and phone

L'entreprise a répondu

Noté 5 sur 5 étoiles

Tomas from the Vodafone Gravesend store was very helpful on giving the cheapest price on my numbers and transferring the information from my old phone to the new one.

L'entreprise a répondu

Noté 4 sur 5 étoiles

Tomas was very helpful and gave clear information given regarding my new tariff today

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Gravesend

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 29 New Road, DA11 0AB, Gravesend, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

208 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(208)

39 680 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Gravesend Vodafone Store

We always find the Gravesend branch and staff excellent and today was no exception. Tomas was most helpful giving us the different options , making the whole upgrade process easy. Thank you

3 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Gravesend

Hey Mark,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles
Logo de Vodafone UK - Gravesend

Réponse de Vodafone UK - Gravesend

Hey Steve,

Thanks for sharing feedback after your recent visit to our Gravesend store.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 4 sur 5 étoiles

Help setting up new sim and phone

18 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Gravesend

Hi Frances. Thank you for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great.

Great.. got attended to by Silviana, had a good laugh all through and detailed explanation on all products. Great and satisfied experience all through.

23 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Gravesend

Hey Olaide,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had a good experience at the…

I had a good experience at the Gravesend store specially the staff members I was served by Tomas which he had great customer service and served my needs to the fullest 10/10.

22 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Gravesend

Hey Rodrigo,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service and lovely…

Great customer service and lovely engagement with sales advisor who was called Silviana.

21 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Gravesend

Hi Amrik,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you to Silviana in Gravesend…

Thank you to Silviana in Gravesend store because she helped me getting my WiFi router sent back to me. Very good girl!

20 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Gravesend

Hi Silvia,

Thanks for the great review! We're pleased to hear how Silviana has been able to help and provide a good experience.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Silviana was really helpful and knew…

Silviana was really helpful and knew everything I wanted to know. Didn’t rush me and was really easy to talk to. For reference she had another customer bring her in some chocolates (unfortunately quality streets) which obviously says a lot about how she treats customers. Would recommend to anyone

15 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Gravesend

Hey Luke, This is awesome to see! we love reading when one of our team make such a good impression.
I agree, Heroes would've been a much better choice of chocolate 😀
Thanks, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing customer service polite and got…

Amazing customer service polite and got me what I wanted perfectly. I was served by Silviana. She was so nice and friendly and helped us get a good deal.

2 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Gravesend

Hi Ella,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic young girls

Fantastic young girls, very helpful.

1 septembre 2023
Avis spontané
Logo de Vodafone UK - Gravesend

Réponse de Vodafone UK - Gravesend

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Great service, especially from Laura, who served both myself and my 10 year. Old on her first phone. Very personable and delivered more than expected. Thank you.

31 août 2023
Avis spontané
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Réponse de Vodafone UK - Gravesend

Hi Ndidi. Thank you for your review for Laura. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Silvia and Chris

Silvia and Chris, amazing duo. They helped us get the wifi and SIM cards for both of us

25 août 2023
Avis spontané
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Réponse de Vodafone UK - Gravesend

Hey Nicolae,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing experience

Chris in the Gravesend Shop Washington just amazing! He went above and beyond to help me with my contract! Wifi and New phone bought from him!
Would visit again

25 août 2023
Avis spontané
Logo de Vodafone UK - Gravesend

Réponse de Vodafone UK - Gravesend

Hey Ana,

Thanks for the lovely review and fantastic support for Chris.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tomas has help me tremendously with a…

Tomas has help me tremendously with a problem I had on my account he went over and above helping me .

15 août 2023
Avis spontané
Logo de Vodafone UK - Gravesend

Réponse de Vodafone UK - Gravesend

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Always come in to see Laura

Always come in to see Laura, she is always helpful and will help you as much as she can. 5 star!

31 juillet 2023
Avis spontané
Logo de Vodafone UK - Gravesend

Réponse de Vodafone UK - Gravesend

Hi Simon. Thank you for your review for Laura. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I went into the shop today to renew my…

I went into the shop today to renew my SIM only contract Chris helped me get the best deal available at the moment for me and my son very pleased with his help got it sorted in no time thanks again Christopher 👍

29 juillet 2023
Avis spontané
Logo de Vodafone UK - Gravesend

Réponse de Vodafone UK - Gravesend

Hey Robert,

Thanks for the lovely review and fantastic support for Christopher.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went to my local Vodafone shop in…

Went to my local Vodafone shop in Gravesend today with my husband and son to look at new sim only contracts, as our current ones had run out. We were served by Chris and Laura who were helpful, patient and polite. They knowledgeably answered all our questions and we left very happy. Thank you.
Linda

29 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Gravesend

Hey Lin,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went into store to do an upgrade

Went into store to do an upgrade, the advisers went through everything for me and made it very clear for me to understand. Would definitely come back to the gravesend store.

28 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Gravesend

Hey Wendy,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience

The guys in the Gravesend store were really helpful and really good to me during this process of getting my new phone! From ordering my phone in to transferring all of my stuff from one phone to the other! Will be coming back to this store in the future! Thanks guys!

18 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Gravesend

Hi Christiana. Thank you for your review for the team in our Gravesend store. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gravesend branch was so helpful

I went into the Gravesend branch where Laura and Silviana were extremely helpful. They helped me change my plan and upgrade my daughter’s phone. We were there ages and they were super patient with me as a techno-dinosaur and explained everything really clearly. I couldn’t recommend them highly enough.

16 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Gravesend

Hi Jane, thanks for your feedback for the guys in Gravesend. It's great to see they were patient and helpful while you made your decision. Hope your daughter's loving her new phone 📱
Thanks, The Vodafone Social Media Team

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