Vodafone UK - Great Yarmouth Avis 

119
TrustScore 4.5 sur 5

4,7

25 Market Place, NR30 1LY Great Yarmouth, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

After my husband passed away Jasmine was so incredibly helpful with the process and even saved me money on my bill 10 star would recommend

L'entreprise a répondu

Noté 5 sur 5 étoiles

Came onto great yarmouth store on Saturday 7th September & spoke to Megan. We went in with a problem with which we could not sort ourselves. Megan was absolutely fantastic, she sorted our problem wit... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Today we went into the Gt Yarmouth High Street store to ask for some advice on a contact and ended up upgrading four plans for the whole family. We were looked after by Ashley, who was extremely help... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Megan was amazing 🤩 really kind, supportive & helpful in sorting out my confusion & concerns in a really professional manner with good humour & all while helping her colleagues with their questions t... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 25 Market Place, NR30 1LY, Great Yarmouth, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

119 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(119)

41 511 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Troy was very helpful and patient with…

Troy was very helpful and patient with us whilst we upgraded our phone, also done us a great deal!

5 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Great Yarmouth

Hi Chloe,

What super feedback for Troy! Thanks for taking the time to let us know - it's really appreciated.

Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Polite & Professional

Troy really helped with an online order I purchase and assisted me in purchasing a SIM only product which was exactly what I was after. He was professional, polite & helpful.

3 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Great Yarmouth

Hi Helena,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Troy was faboulous

16 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Great Yarmouth

Hey Talie,

It's great to hear how Troy was able to help, and provide such a great experience.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Troy was Very helpfull

Troy was Very helpfull, and great customer service.

14 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Great Yarmouth

Hi Sophie. Thank you for your review for Troy. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

We see Megan she was do helpful and…

We see Megan she was do helpful and kind she was so pleasant well done

8 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Great Yarmouth

Hey Keith,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Troy was very helpful and dealt with my…

Troy was very helpful and dealt with my query as requested in a professional manner

8 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Great Yarmouth

Hey Richard,

Thanks for letting us know what an amazing job Troy did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very patient and helpful and…

Very patient and helpful and informative.

8 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Great Yarmouth

Hey Monica,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Troy was excellent

Troy was excellent. Really helpful. Very pleased.

3 août 2023
Avis spontané
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Réponse de Vodafone UK - Great Yarmouth

Hey Kevin,

Thanks for letting us know what an amazing job Troy did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Happy with the fast and speedy service…

Happy with the fast and speedy service troy was great easy and plesent to deal with and nice to talk to

29 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Great Yarmouth

Hey Richard,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

New sim and broadband

Came in to the store and Troy and Lewis greeted me with a smile and made visit to the store easy and painless Troy was very knowledgeable and swift finding us the right plan and Lewis is very new and easy to talk to

15 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Great Yarmouth

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tech issue and new sum

Very friendly and welcoming,
Efficient in solving my technical issue and also saved me money on my monthly bill.

15 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Great Yarmouth

Hey Heidi,

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Upgrade

Upgraded my phone at Vodafone store in gt Yarmouth with jasmin. She was knowledgeable,professional,friendly and helpful. Everything was made easy,all explained well,including the package I would receive. Shop was clean and tidy,plenty of room for customers and to look round. I have been with Vodafone for years and would not change,they are competitive on pricing,have a good selection of phones. Highly recommended.

7 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Great Yarmouth

Hi Lorraine. Thank you for your glowing 5-star review for Jasmin. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Data transfer

Fabulous friendly and helpful advisor troy was really efficient on transferring all of my data from my old phone to the new one he was very helpful I couldn't of asked anymore from him

4 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Great Yarmouth

Hey Tammy,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Easy communication

Easy communication, great customer service, amazing thanks, Megan.

1 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Great Yarmouth

Hi Fernando. Thank you for your review for Megan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went into store with issues with my new…

Went into store with issues with my new watch the young lady I saw jasmine was very knowledgeable and incredibly helpful resolves my issue very quickly and offered me an upgrade while I was in store saving me going back in the future

30 juin 2023
Avis spontané
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Réponse de Vodafone UK - Great Yarmouth

Hey Joel,

Thanks for letting us know what an amazing job Jasmine did at getting everything sorted for you with your watch!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Customer Service was great

Today me and my mum were served by Troy, he was very helpful and took his time explaining all the details to us. My mum has difficulty in understanding things like this so needs somebody who is patient and he was exactly that. She came away from the appointment satisfied with her new contract and felt listened to by Troy. All round it was a lovely interaction and we would come again if any problems were to happen.

19 juin 2023
Avis spontané
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Réponse de Vodafone UK - Great Yarmouth

Hey Amber,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good staff

I dealt with Troy . Extremely helpful and very knowledgeable.
Many thanks
Bryan

3 juin 2023
Avis spontané
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Réponse de Vodafone UK - Great Yarmouth

Hi Bryan. Thank you for your review for Troy. It's always lovely to read such nice feedback. If you ever need anything, please come and chat to us over on social media:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Troy was fantastic and made everything…

Troy was fantastic and made everything so easy

29 mai 2023
Avis spontané
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Réponse de Vodafone UK - Great Yarmouth

Hey Mark,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

So much better than I expected.

I received excellent service from the staff and Troy sorted a really good deal for my phone and call plan which I was very impressed with as you expect some service providers just to charge you as much as they possibly can would not hesitate to revisit the branch again if I ever need to revise my contract again.

30 mai 2023
Avis spontané
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Réponse de Vodafone UK - Great Yarmouth

Thank you for your review. It's good to read Troy was able to find you a great deal. I hope you're loving your new phone!
Thanks again, The Vodafone Social Media Team

Noté 1 sur 5 étoiles

Still no response and my Internet is…

Still no response and my Internet is buffering so badly. Dreadful

28 mai 2023
Avis spontané
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Réponse de Vodafone UK - Great Yarmouth

Hey P Atkins,

Please reach out to the dedicated Broadband team on 0333 304 0191 or via LiveChat here: vodafone.uk/2LCJiTm so that they can help get this resolved for you.

If there's anything at all you still need help with, please come chat to my team on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks,
Vodafone Social Media Team

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