Vodafone UK - Guildford Avis 

209
•
TrustScore 5 sur 5

4,9

66 High Street, GU1 3ES Guildford, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Storm was so helpful today in sorting out my connection problems post holiday abroad when I had ensured there would be no roaming charges. Cheerful, respectful and knowledgable, Storm put a smile on m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited the Vodafone store and had a great experience, much better than my phone experiences. Steve managed to work miracles. I’m impressed how he managed the store team who were all busy. I do... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We needed to replace a phone and went without an appointment to the Guildford shop. Sam who dealt with our request was very helpful, patient, knowledgable and a pleasure to meet. He managed all the... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Taskin was very helpful and he showed me the effective method for my phone upgrade. His knowledge and patience made a potentially stressful situation much easier to navigate.

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Entreprise de télécommunications
  3. Fournisseur de connexion internet
  4. Magasin de téléphonie mobile
  5. Service internet et téléphone

À propos de Vodafone UK - Guildford

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 66 High Street, GU1 3ES, Guildford, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

209 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(209)

42 851 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Nishant helped me renegotiate my…

Nishant helped me renegotiate my contracts

19 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Guildford

Hey Mark,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Storm was so helpful today in sorting…

Storm was so helpful today in sorting out my connection problems post holiday abroad when I had ensured there would be no roaming charges. Cheerful, respectful and knowledgable, Storm put a smile on my face! I was pretty committed to Vodafone before but now I know I am very unlikely to change provider when you have such good customer service! Thank you

11 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Guildford

Hey Doris,
Thanks for the lovely review and fantastic support for Storm.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mo was very helpful in helping me get…

Mo was very helpful in helping me get back up and running with my sim where customer service were not helpful at all

7 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Guildford

Hey Penelope. This is fantastic to hear! We really appreciate the feedback about the helpful assistance received by Mo in getting your service back up and running.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Noté 5 sur 5 étoiles

Ben was very helpful getting my new…

Ben was very helpful getting my new phone set up

7 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Guildford

Hi Duncan. This is really lovely to hear, and we appreciate you sharing your positive experience with Ben. We're glad we could help with your new phone.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Noté 5 sur 5 étoiles

Amazing staff

The store was clean and in a great location.
Ben was extremely helpful and friendly. He was knowledgeable about all the plans and devices and allowed me time to go through each one.

29 août 2026
Avis spontané
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Réponse de Vodafone UK - Guildford

Hey Tali,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great multitasking

Visited the Vodafone store and had a great experience, much better than my phone experiences.

Steve managed to work miracles. I’m impressed how he managed the store team who were all busy. I door which was locked (I’m sure unnecessarily) answering questions or multiple people before making multiple customers smile.

A credit to Vodafone.


26 août 2026
Avis spontané
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Réponse de Vodafone UK - Guildford

Hey Berry,

Thanks for the lovely review and fantastic support for Steve.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service in Guildford

We needed to replace a phone and went without an appointment to the Guildford shop.
Sam who dealt with our request was very helpful, patient, knowledgable and a pleasure to meet.
He managed all the technical needs with ease and we were very pleased with the result

20 août 2026
Avis spontané
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Réponse de Vodafone UK - Guildford


Hey Nic,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mo was very kind and helpful!

15 août 2026
Avis spontané
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Réponse de Vodafone UK - Guildford

Hey Mia,

Thanks for the lovely review and fantastic support for Mo.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nishant helped upgrade and saved me £…

Nishant helped upgrade and saved me £ on my sim and hbb

13 août 2026
Avis spontané
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Réponse de Vodafone UK - Guildford

Hey Stephen,

Thanks for the lovely review and fantastic support for Nishant.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience with storm

Great experience with storm

11 août 2026
Avis spontané
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Réponse de Vodafone UK - Guildford

Hey David,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Storm was extremely helpful and made…

Storm was extremely helpful and made the process of getting a new iPhone very easy!

Would highly recommend.

4 août 2026
Avis spontané
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Réponse de Vodafone UK - Guildford

Hey William,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you for your help craig

1 août 2026
Avis spontané
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Réponse de Vodafone UK - Guildford

Hey Martha,
Thanks for the lovely review and fantastic support for Craig.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went in to enquire about an upgrade to…

Went in to enquire about an upgrade to my current phone. All questions I had were answered professionally and efficiently, thank you to Alfie who thoroughly guided me through the process!

31 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Guildford

Hey Lucas,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great thanks to storm

Great thanks to storm

12 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Guildford

Hey Leonie,

Thanks for the lovely review and fantastic support for Storm.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mo was very helpful in helping…

Mo was very helpful in helping switching broadband

11 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Guildford

Hey Karen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nishant helped me with my upgrade

9 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Guildford

Hey Charlene,

Thanks for the lovely review and fantastic support for Nishant.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Great service, very knowledgeable.
Thank you. S

4 juillet 2026
Avis spontané
Logo de Vodafone UK - Guildford

Réponse de Vodafone UK - Guildford

Hey Stephen,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I’d like to give a huge shout-out to…

I’d like to give a huge shout-out to Sam at Vodafone Guildford! He gave me an excellent deal on my new phone contract and internet package, and his customer service was outstanding from start to finish. Sam was polite, pleasant, extremely friendly, and took the time to make sure I got the best options for my needs. It’s rare to come across someone so genuinely helpful and professional. Thank you, Sam, for making the whole experience so easy.

20 juin 2026
Avis spontané
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Réponse de Vodafone UK - Guildford

Hey Laura,

Thanks for the lovely review and fantastic support for Sam. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Storm,

Storm,

Absolutely superb and very helpful.

Sean

19 juin 2026
Avis spontané
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Réponse de Vodafone UK - Guildford

Hey Sean,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I wanted top leave a review for Ben at…

I wanted top leave a review for Ben at the Guildford store who assisted yesterday with my purchase of a new handset and contract. He explained everything thoroughly and answered my questions efficiently, in a polite and courteous manner with humour!
Thank you Ben for the great customer service and making it an enjoyable shopping experience.

17 juin 2026
Avis spontané
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Réponse de Vodafone UK - Guildford

Hey Rainy,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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