Mohamed was super helpful and friendly. I managed to transfer my phone number and lower my plans. Great vibes all around. Would recommend.
L'entreprise a répondu
Établissement
Changer d'établissement397-399 Mare Street, E8 1HY LONDON, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ab and Mo were well informed and enthusiastic. Abs offered me a better deal for my internet and sorted my new Samsung fold phone. Mo is calm and friendly coupled with Abs energetic personality. Make a... Voir plus
L'entreprise a répondu
I have been using Vodafone for 13 years. Normally I Use the store at Mare Street, Hackney. The reason being is that the accessibility and customer service suits me. There have been a couple o... Voir plus
L'entreprise a répondu
Can not thank the gentlemen enough - friendly , efficient , fantastic service. It’s a pleasure visiting the store. Thank you so much guys !
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Hackney
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
397-399 Mare Street, E8 1HY, LONDON, Royaume-Uni
4,8
Excellent
112 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Mohamed was super helpful and friendly
Mohamed was super helpful and friendly. I managed to transfer my phone number and lower my plans. Great vibes all around. Would recommend.
1 août 2026
Avis spontané
Réponse de Vodafone UK - Hackney
Hey Catalina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Helpful and knowledgeable.
Went into the store and found both members of staff to be incredibly friendly, helpful and knowledgeable.
17 juillet 2026
Avis spontané
Réponse de Vodafone UK - Hackney
Hey Lottie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
stellar service
stellar service, super kind to the elderly and ESL people as well
16 juillet 2026
Avis spontané
Réponse de Vodafone UK - Hackney
Hey Brennen,
Thanks for the lovely review and fantastic support for Stellar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ten ten experience !
Can not thank the gentlemen enough - friendly , efficient , fantastic service. It’s a pleasure visiting the store. Thank you so much guys !
2 juillet 2026
Avis spontané
Réponse de Vodafone UK - Hackney
Hey Lucia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Got 50% discount on SIMO
2 juillet 2026
Avis spontané
Réponse de Vodafone UK - Hackney
Hey Keneydar,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Everytime I come to this store I…
Everytime I come to this store I receive the highest quality service.
I’d like to thank Abs and Ashley from the mare street branch.
9 juin 2026
Avis spontané
Réponse de Vodafone UK - Hackney
Hey Ikhra,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Ashley was a very helpful person and…
Ashley was a very helpful person and very patiant with my query. He also helped solve the problem.
9 juin 2026
Avis spontané
Réponse de Vodafone UK - Hackney
Hey Olimpia,
Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
When I was in big trouble they took…
When I was in big trouble they took time to help me out.
9 juin 2026
Avis spontané
Réponse de Vodafone UK - Hackney
Hey Douglas,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Abs is very helpful highly recommended
7 juin 2026
Avis spontané
Réponse de Vodafone UK - Hackney
Hey Sercan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
umesh has been very polite
umesh has been very polite, calm and professional
4 juin 2026
Avis spontané
Réponse de Vodafone UK - Hackney
Hey Mehmet,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Umesh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mohamed’s customer service was…
Mohamed’s customer service was outstanding and he went above and beyond to solve all the problems I had
24 mai 2026
Avis spontané
Réponse de Vodafone UK - Hackney
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
abs was super helpful and lovely
abs was super helpful and lovely! definitely recommend
11 mai 2026
Avis spontané
Réponse de Vodafone UK - Hackney
Hey Emme,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful. I moved back from overseas and they helped me re activate and get my old phone number back!
6 mai 2026
Avis spontané
Réponse de Vodafone UK - Hackney
Hey Tom,
Thanks for the lovely review and fantastic support for us.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2l
Thanks again,
Vodafone Social Media Team
Very helpful and quick service
Very helpful and quick service - Ihab was great. Thanks!
4 mai 2026
Avis spontané
Réponse de Vodafone UK - Hackney
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I recieved alot of help from Mohamed…
I recieved alot of help from Mohamed when getting my new phone. He was a great help 10/10
19 avril 2026
Avis spontané
Réponse de Vodafone UK - Hackney
Hey Bruce,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Terrible experience.
I was robbed in London on the morning of the 8th of April. I had my phone and bank card stolen. I was on holiday and was due to return home that day.
I called into the hackney branch to try and get a replacement SIM at 9.30am. I had my driver's licence but no bank card which they told me I required.
I received no help whatsoever from the two members of staff there. I explained the situation, I had no access to money, travel documents or contact numbers. I had my licence with my name, face and address and despite the severity of my situation the staff showed no empathy or even interest in what I was telling them.
I then called at the Angel branch and explained the situation. I was immediately reassured by the staff there and within 40 mins had a replacement SIM, I purchased a new handset and was able to access money, documents and travel home.
Appalling level of service at hackney, borderline rude, utterly useless experience.
Don't bother unless it's an easy fix for these guys.
8 avril 2026
Avis spontané
Réponse de Vodafone UK - Hackney
Hey David,
I’m really sorry to hear about what you went through, especially given the circumstances of being robbed while travelling. I completely understand how distressing that situation must have been, and I’m sorry for the way your visit to our Hackney store made you feel.
While our stores do have identification requirements in place for replacing SIM cards, I appreciate that this was an exceptional situation and that you were already under significant stress. It’s disappointing to hear that the service you received there lacked empathy or reassurance, and this isn’t the experience we want any of our customers to have.
I’m really pleased, however, that the team at our Angel store were able to support you quickly, get you connected again, and help you safely access your essentials and travel home. I’ll be sure to pass on your positive feedback to them.
If you’d like this experience at the Hackney store to be reviewed further, you can raise this as an official complaint so the appropriate team can look into it. You can speak directly with my team on Facebook at vodafone.uk/2Fpnah2, and we’ll be happy to help.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Hackney
Hey Nazi,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Explained everything to me in a way I…
Explained everything to me in a way I can understand very helpful
8 avril 2026
Avis spontané
Réponse de Vodafone UK - Hackney
Hey Ülger,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great communication with me even tho I…
Great communication with me even tho I was younger he showed great humility and really appreciated the work he did
2 avril 2026
Avis spontané
Réponse de Vodafone UK - Hackney
Hey Kofi,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you guys
Thank you guys so much, Hackney Vodafone for great customer service
17 mars 2026
Avis spontané
Réponse de Vodafone UK - Hackney
Hi ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Hackney —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.