Vatsal was really patient in opening up an account with me for the home broadband and porting my number over. Other colleagues in the store were really helpful as well. Vodafone has made a good impres... Voir plus
L'entreprise a répondu
32-34 Hammersmith Broadway,Hammersmith, W6 7AB London, GB
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Vatsal was really patient in opening up an account with me for the home broadband and porting my number over. Other colleagues in the store were really helpful as well. Vodafone has made a good impres... Voir plus
L'entreprise a répondu
Went in Hammersmith shop with no appointment but met a very accommodating staff called Priyesh. Very helpful, kind attitude. Helped me to choose such a good deal . Took less than 15 minutes. Very ha... Voir plus
L'entreprise a répondu
My phone was stolen in the morning of the 9th February 2025. When I attended at Vodafone Hammersmith, I was assisted by Michael Ng. I cannot recommend Michael enough, he was incredibly supportive and... Voir plus
L'entreprise a répondu
I visited this store with a certain query. I met one of the staff members who helped me. His name is Dan. He was incredibly knowledgeable, professional, and very friendly. I valued his help a lot. He... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
32-34 Hammersmith Broadway,Hammersmith, W6 7AB, London, Royaume-Uni
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Réponse de Vodafone UK - Hammersmith
My phone was stolen in the morning of the 9th February 2025. When I attended at Vodafone Hammersmith, I was assisted by Michael Ng. I cannot recommend Michael enough, he was incredibly supportive and made the process so smooth, I was very anxious to get a new phone as I needed to return to Ireland later that day. I cannot thank him enough for his support and insight into the process. Thank you so much, he is a huge asset to the company.

Réponse de Vodafone UK - Hammersmith
Thank you very much is was helped by wazir today absolutely amazing service appreciated it

Réponse de Vodafone UK - Hammersmith
As a customer with Vodafone about 14 years, I would like to say today I have received an excellent service from WAZIR, he is very helpful with all processes since beginning until the end of the service. He knows his job very well and explain things to me with his truly sincere to get the best option for my phone plan. He helped me setting my new phone and make sure that all work and I’m happy before I leave the Vodafone store. I would like to say thank you to him again in here, he is wonderful sale advisor and make my experience with Vodafone “Marvellous”

Réponse de Vodafone UK - Hammersmith
Thank you very much Wazir
I really appreciate your patience and perseverance to make sure that you deliver and complete the registration of of the fibre, landline and mobile connections, you finally got this it done with all the effort even when the system had issues and way past your working hours, you never gave up, and even called for support to make sure that it’s done right and completed
You have left a great impression in my first experience with Vodafone customer service
All the best in your work experience and in the future with Vodafone and more!!
Much appreciated

Réponse de Vodafone UK - Hammersmith
Great service by Shamir!!! 10 out of 10.... Really happy with the deal

Réponse de Vodafone UK - Hammersmith
My iPhone broke before Xmas- it is covered by Vodafone for repair or replacement.
The people in the store were pleasant but really poor at communicating what information was required to be able to send the phone off- I had to go back twice and my husband once. Information given was completely contradictory and caused a significant waste of my time.

Réponse de Vodafone UK - Hammersmith
Wasir was really great! Super non-stressful, great service.

Réponse de Vodafone UK - Hammersmith
Thanks to wazir he was amazing really appreciate it

Réponse de Vodafone UK - Hammersmith
Was not gonna buy the sim but he was good at convincing

Réponse de Vodafone UK - Hammersmith
Shamir has been incredibly helpful and kind

Réponse de Vodafone UK - Hammersmith
Shamir sorted out all my problems with a smile and great knowledge

Réponse de Vodafone UK - Hammersmith
Shamir was extremely helpful and made the experience great by telling awful dad jokes

Réponse de Vodafone UK - Hammersmith
Really helpful service from Shamir and Rayam at the end of the day today! Thanks for your efficient and informative help with my plan upgrade! Really appreciated.

Réponse de Vodafone UK - Hammersmith
OMG - Michael at the Hammersmith branch is an angel. 10* from start to finish. having had my phone stolen - I came into the branch and was treated fantastically. Everything was explained, and I now have a new phone, a much better package and my stress levels have depleted.

Réponse de Vodafone UK - Hammersmith
Very patient and kind, helped me with all the info I needed

Réponse de Vodafone UK - Hammersmith

Réponse de Vodafone UK - Hammersmith
I had an exceptional experience with Shamir! Shamir was incredibly responsive, professional, and genuinely eager to help. He patiently listened to my concerns, provided clear and detailed solutions, and went above and beyond to ensure my issue was resolved quickly.

Réponse de Vodafone UK - Hammersmith
Shamir was very friendly and fast service. Great. Thank you very much. Good luck with work.

Réponse de Vodafone UK - Hammersmith
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