Vodafone UK - Harrogate Avis 

199
TrustScore 5 sur 5

4,8

Unit 4 , Victoria Centre, HG1 1AE Harrogate, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Amazing surprise to get such a fabulous deal from a clever person in the charming shop where they look after everybody perfectly. Can't recommend the Vodafone shop in Harrogate enough

L'entreprise a répondu

Noté 5 sur 5 étoiles

I received excellent customer service from Kyle at Vodafone Harrogate branch.On the 7th and 8th of August, i bought a new phone.He was extremely friendly, helpful and professional, and went above... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hi I came in today and found Darius lovely and nice to see him here at Vodafone as I've been seeing him for years at Three and nice to see both networks working together under one place. He fou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We visited the Harrogate store today, to look at a new phone contract and new phone. We were helped by assistant manager, Cameron, who was knowledgeable and very patient. He took the time to explain... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 4 , Victoria Centre, HG1 1AE, Harrogate, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

199 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(199)

42 916 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing Service from Isaac

Isaac was very helpful, knowledgeable and gave great customer service. Certainly the best I’ve experienced at any Vodafone.

10 mai 2025
Avis spontané
Logo de Vodafone UK - Harrogate

Réponse de Vodafone UK - Harrogate

Hey Darcy,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you Tom & Cameron. You are appreciated!

After a bad experience with Vodafone customer service I had to go into a Vodafone branch in Harrogate to resolve the problem. Tom and Cameron were brilliant. They found the route cause of the issue, explained the situation and my options to me, and rectified the error made by the service advisor. They were friendly, approachable, thorough and professional. Thank you both for your help!

4 mai 2025
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hey Mina,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service very helpful…

Excellent customer service very helpful and clear

10 avril 2025
Avis spontané
Logo de Vodafone UK - Harrogate

Réponse de Vodafone UK - Harrogate

Hey Susan,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tom was very helpful

8 avril 2025
Avis spontané
Logo de Vodafone UK - Harrogate

Réponse de Vodafone UK - Harrogate

Hey Dan,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tom was very helpful.

Tom was very helpful.

7 avril 2025
Avis spontané
Logo de Vodafone UK - Harrogate

Réponse de Vodafone UK - Harrogate

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience with Cam

Great experience with Cam in the Harrogate store. So supportive with my Mum who needed lots of patience and explanation. Thank you

7 avril 2025
Avis spontané
Logo de Vodafone UK - Harrogate

Réponse de Vodafone UK - Harrogate

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harrogate shop visit

Superb, face to face contact with Tom from Harrogate shop. Upgrading to new phone. Explained everything simply & clearly. Very patient & helpful, as usual.

27 mars 2025
Avis spontané
Logo de Vodafone UK - Harrogate

Réponse de Vodafone UK - Harrogate

Hey Michael,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Just been into the Harrogate store and…

Just been into the Harrogate store and Isaac was very helpful in sorting a new phone and sim for an electric gate. Would highly recommend

21 mars 2025
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hi David,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I’ve had really great service from…

I’ve had really great service from Jordan at Harrogate

20 février 2025
Avis spontané
Logo de Vodafone UK - Harrogate

Réponse de Vodafone UK - Harrogate

Hi Helen,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tom is Harrogate is amazing

In a world with poor service , to have Tom from Harrogate was a breath of fresh air . He was amazing . The service was seamless. He was so professional, polite and nothing was too much effort. He was so good . An asset to vodaphone .
Nigel

16 février 2025
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hey Nigel, thanks for the awesome feedback for Tom 😊 All the best, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harrogate store - brilliant Dawn was outstanding yesterday and…

Dawn was outstanding yesterday and today. Nothing was too much trouble. Knowledgeable and keen to help without any pressure. The Harrogate store was welcoming all the staff helping everyone - a great atmosphere.

15 février 2025
Avis spontané
Logo de Vodafone UK - Harrogate

Réponse de Vodafone UK - Harrogate

Hi Nicholas, Thanks for your feedback for Dawn in Harrogate 😊 All the best, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good service.

Good service.

15 février 2025
Avis spontané
Logo de Vodafone UK - Harrogate

Réponse de Vodafone UK - Harrogate

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant service

I had problems finding my account to arrange Euro data roaming. Dawn couldn't access my account either. She persisted and, with Dan's help, discovered I was with a third party company. They helped me get back with Vodafone direct, get the data roaming - and reduce my monthly bill! They were fantastic in how they went about this and I'm very grateful.

7 février 2025
Avis spontané
Logo de Vodafone UK - Harrogate

Réponse de Vodafone UK - Harrogate

Hi Norman,

It's great to hear your feedback, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really good customer service today.Dawn…

Really good customer service today.Dawn was excellent, so helpful and professional, and patient ! She is definitely an asset to Vodafone.Thanks so much Dawn 😁

9 février 2025
Avis spontané
Logo de Vodafone UK - Harrogate

Réponse de Vodafone UK - Harrogate

Hi Janet. Thank you for your review for Dawn. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

All round great experience

Dawn at the Harrogate store was very helpful in sorting out our package to add mobile plans onto our existing broadband and managed to fulfill all of our requirements.

8 février 2025
Avis spontané
Logo de Vodafone UK - Harrogate

Réponse de Vodafone UK - Harrogate

Hi Sam. Thank you for your review for Dawn. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tom’s been great!

Tom’s been great! Answered any questions I had and made the process very simple. Top man

20 janvier 2025
Avis spontané
Logo de Vodafone UK - Harrogate

Réponse de Vodafone UK - Harrogate

Hello, Isaac,

It's always our aim to provide a helpful service, so it's great to hear that Tom delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Staff really helpful and looking for best offers for customer

19 janvier 2025
Avis spontané
Logo de Vodafone UK - Harrogate

Réponse de Vodafone UK - Harrogate

Hello, Helen,

Thank you for taking the time to review and share your feedback, we appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service and help with id…

Great customer service and help with id verification

16 janvier 2025
Avis spontané
Logo de Vodafone UK - Harrogate

Réponse de Vodafone UK - Harrogate

Thanks for your five star review, Kailum. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tom is an amazing professional

Tom is an amazing professional, so many useful information we received that we did not even had to ask. Huge knowledge, kind, funny and most of all PROFESSIONAL.
Vodafone Harrogate=Tom
Top man

30 décembre 2024
Avis spontané
Logo de Vodafone UK - Harrogate

Réponse de Vodafone UK - Harrogate

Hi Kadrije. Thank you for your review for Tom. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Danny @Harrogate is a Legend

I have been with Vodafone circa 20 years
And by far on my latest and previous upgrades Danny at Harrogate is above 1st class He just gets it he understands the customer needs and delivers a solution in a personable and professional manner When it’s said that someone goes the extra mile Danny goes the extra 10 miles
Thank you Danny yet again from Mark E

24 décembre 2024
Avis spontané
Logo de Vodafone UK - Harrogate

Réponse de Vodafone UK - Harrogate

Hi Mark. Thank you for your review for Danny. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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