Vodafone UK - Harrogate Avis 

199
TrustScore 5 sur 5

4,8

Unit 4 , Victoria Centre, HG1 1AE Harrogate, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Amazing surprise to get such a fabulous deal from a clever person in the charming shop where they look after everybody perfectly. Can't recommend the Vodafone shop in Harrogate enough

L'entreprise a répondu

Noté 5 sur 5 étoiles

I received excellent customer service from Kyle at Vodafone Harrogate branch.On the 7th and 8th of August, i bought a new phone.He was extremely friendly, helpful and professional, and went above... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hi I came in today and found Darius lovely and nice to see him here at Vodafone as I've been seeing him for years at Three and nice to see both networks working together under one place. He fou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We visited the Harrogate store today, to look at a new phone contract and new phone. We were helped by assistant manager, Cameron, who was knowledgeable and very patient. He took the time to explain... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 4 , Victoria Centre, HG1 1AE, Harrogate, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

199 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(199)

42 916 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I was served by Tom today

I was served by Tom today, what a breath of fresh air. It was quick, easy and he definitely knew his stuff. I had lost my phone and he helped me get everything sorted and in the cheapest way, actually saving me quite a bit of money. I usually put off updating contract etc. because it takes so long but he was so friendly and good fun. Thanks Tom.

28 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hi Alex,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and with Tom getting a new contract.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dawn works in the Harrogate store and was very helpful.

When I went into the Harrogate store to ask about changing my contract Dawn was so very friendly and helpful. She talked me through all the options and came up with a good deal on a 24month contract.
Very happy with the service from Dawn and in general from Vodafone. I have been a loyal customer for over 9 years.

27 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hey Jen, It's great to see you're so happy with out service that you've been with us for so long. Also, thanks for your awesome feedback for Dawn. I'm glad they made upgrading such a pleasure today 😊
Thanks, The Vodafone Social Media team

Noté 5 sur 5 étoiles

Tom was really helpful and friendly

Tom was really helpful and friendly. He took the time to explain in detail the contracts.

22 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hey ,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent assistance

Excellent assistance. We actually went somewhere else first but the service was terrible and our experience with Tom was exceptional. He was knowledgable, friendly and surpassed customer experience. He got us a great result and I now understand how it all works! Highly recommended.

2 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hey there!

Thank you for your review. I'm glad Tom was able to help you. If you ever need anything in the future, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.

Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

If you need a mobile plan go to Vodafone

In particular Isaac but in fact all of your team at the Harrogate Vodafone branch were kind patient never condescending to a very dyslexic woman of a certain age. They were all working out which plan and add ons I needed to be able to phone my children in Israel. Your Harrogate team are to be commended. I would happily recommend not just Vodafone but especially Issac & the Harrogate branch.
Yours
Lisa Guinness

22 juin 2024
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hello, Lisa

Thanks for writing such a lovely review and recommendation. It's wonderful that you received a great experience from Isaac in our Harrogate branch, it's certainly what we like to hear!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic service tom was more than…

Fantastic service tom was more than helpful. Best service in Harrogate.

26 juin 2024
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hello, David,

Thanks for leaving us a review! It's great to hear that you received a great service from Tom in our Harrogate store.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing service

Amazing service. Really helpful and knowledgeable.

Really pleased with the service.

16 juin 2024
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hi Lyn,

Thanks for reviewing and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Cameron was so helpful and…

Cameron was so helpful and knowledgeable. Made our life much easier, thank you.

25 mai 2024
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hi Ian. Thank you for your review for Cameron. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dawn was amazingly helpful in improving…

Dawn was amazingly helpful in improving my contracts and saved me £’s on my account. What a star :)

14 mai 2024
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hi Graham,

It's great to hear about your recent experience and feedback for Dawn. Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent team work at Harrogate branch

I was very impressed with Vodafone Harrogate branch's staff for their huge patience and great knowledge about their products.

Dawn kindly helped me solve my iPhone's messages sending barrier problem with Tom's help when necessary!

Dawn and Dan answered my enquiry for a potential new iPad contract.

Their team work was excellent helping each other to help me answer all my questions so that I could get a wiser decision in the end.

Thank you so much for your time, attention, understanding and tremendous help Dawn, Dan and Tom!

All the very best to you for everything!

See you around another time.

24 avril 2024
Avis spontané
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Réponse de Vodafone UK - Harrogate

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tom was really helpful and friendly

Tom was really helpful and friendly! Great service

20 avril 2024
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hi Evie,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good knowledge and a great service…

Good knowledge and a great service offered.

13 avril 2024
Avis spontané
Logo de Vodafone UK - Harrogate

Réponse de Vodafone UK - Harrogate

Hi Ian,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Cameron was extremely helpful and…

Cameron was extremely helpful and answered any questions we had in helping us decide on the correct plan for us.

5 avril 2024
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hey Tasha,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tito was amazing and did a great job…

Tito was amazing and did a great job helping me and my mother in law. He was very polite and is a great asset to Vodafone.

3 avril 2024
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hey Rebecca,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I have had the best customer experience…

I have had the best customer experience eith Tom when purchasing my new phone. He could not have been more helpful in getting me set up properly. No query was too much for Tom to address and set me up.
Perfect experience.

14 mars 2024
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hi Jayne,

This is such a great review for Tom. Thanks for sharing.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Tom is polite

Tom is polite, knowledgable and efficient. A nice lad to deal with

19 février 2024
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hi Norma, Thanks for your lovely feedback for Tom.
All the best, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

All good in Harrogate

Tom who helped rectify an issue isolated the issue and sorted a far better plan was really helpful.He was an excellent example for the company

22 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hi Bill,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dawn matthews sirted my issue quickly

5 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hey Richard,

Thanks for the lovely review and fantastic support for Dawn.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tom was super helpful and really…

Tom was super helpful and really informative. Great guy, great experience

14 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hi Carolyn,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

New IPhone 15 pro

Good customer experience due to Isaac - Harrogate team member

12 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hey Andrew,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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