I had a really frustrating experience with the online team, who completely messed up my order and sent me from branch to branch trying to get it resolved. By the time I reached the Harrow store... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement46 St Anne's Road, HA1 1LA HARROW, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
SAACHIKA harrow branch Amazing customer service So patient Helpful Helped us with so many services than ever been helped before from anyone at Vodafone. Ajay the store manager was supportive... Voir plus
L'entreprise a répondu
Amazing love visiting this store, have completed few upgrades and family plan all done by my man sha, amazing patient fella who has great energy and pleasure to deal with. Any issue or any question I... Voir plus
L'entreprise a répondu
Vodafone has always been on the top of the game. However, the staff has made the whole experience completely worthwhile. The Assistant Store Manager Mrs Hafsa has been absolutely helpful and has provi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Harrow St Anns Road
Écrit par l'entreprise
Coordonnées de contact
46 St Anne's Road, HA1 1LA, HARROW, Royaume-Uni
4,7
Excellent
272 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Thank you Ioana
Ioana was supportive and explained my upgrade options. Was very helpful and fast with the process. Many thanks.
16 mars 2026
Avis spontané
Réponse de Vodafone UK - Harrow St Anns Road
Hey Emilia,
Thanks for the lovely review and fantastic support for Ioana.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ioana helped me with explaining bills…
Ioana helped me with explaining bills in a way I could understand. And how to use Vodafone app, got me through all. Many thanks appreciate it
9 mars 2026
Avis spontané
Réponse de Vodafone UK - Harrow St Anns Road
Hey Karunananthan,
Thanks for the lovely review and fantastic support for Ioana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I am very happy with the help Ioana…
I am very happy with the help Ioana gave me in store, her services and good care for customers are great. Thank you
9 mars 2026
Avis spontané
Réponse de Vodafone UK - Harrow St Anns Road
Hey Syed,
Thanks for the lovely review and fantastic support for Ioana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
A great experience dealing with Parsa…
A great experience dealing with Parsa at Vodafone Harrow. Good knowledge of all plans and the key ones that would benefit me based on my usage and travel. Swift and to the point to get things renewed.
20 janvier 2026
Avis spontané
Réponse de Vodafone UK - Harrow St Anns Road
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrade Hero!
Speedy (had cinema tickets), courteous and explanatory advice when I came in to upgrade my Z3 Fold to a Flip 7. Shanthos was knowledgeable and approachable making me feel comfortable to complete the upgrade today. Thank you Vodafone Harrow.
18 janvier 2026
Avis spontané
Réponse de Vodafone UK - Harrow St Anns Road
Hey Huma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
professional
Parsa helped us to find the best deal. He is very professional and helpful.
28 décembre 2025
Avis spontané
Réponse de Vodafone UK - Harrow St Anns Road
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Amazing customer service by minadi
Amazing customer service by minadi, very good recommendations and friendliness.
20 décembre 2025
Avis spontané
Réponse de Vodafone UK - Harrow St Anns Road
Hey Kulsoom,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
We went into the Harrow-on-the-Hill…
We went into the Harrow-on-the-Hill store and saw Minadi who was exceptionally professional, polite and knowledgeable. Would 100% recommend. She went through all the iPhone 17 packages highlighting the key differences.
6 décembre 2025
Avis spontané
Réponse de Vodafone UK - Harrow St Anns Road
Hey Preeti,
Thanks for the lovely review and fantastic support for Minadi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Hello ,i collect my new phone today.
Hello ,i collect my new phone today.
Parsa was really so nice to help me for all the steps
Very helpful, big smile nice young gentleman.
Thanks to receive us with smile and happiness.
2 décembre 2025
Avis spontané
Réponse de Vodafone UK - Harrow St Anns Road
Hey Fatma,
Thanks for the lovely review and fantastic support for Parsa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Inconsiderate and insensitive
Vodafone started laying cable outside my house gone midnight and the noise keeping half the street awake. Are they not aware that there are more suitable hours in the day for this kind of work?
28 novembre 2025
Avis spontané
Réponse de Vodafone UK - Harrow St Anns Road
Hey Marion,
I'm sorry for the issues you've faced with us and for the unpleasant experience you've had. I recommend reaching out to our dedicated team on 0333 304 0191 or via live chat here: http://vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Biggest scammers ever for a sim only…
Biggest scammers ever for a sim only contract that was 24£ it went all up to 48£ in just few months , contract ended a month a go and i still got charged an extra 48+ £ always problems with reception and internet and if i wanted to leave i had to pay 300£+ to end the contract people please inform your friends and stay away from this company and their scamming contracts.
22 novembre 2024
Avis spontané
Réponse de Vodafone UK - Harrow St Anns Road
Hey Bogdan,
I’m really sorry to hear about the issues you’ve experienced with your SIM-only contract and the unexpected charges. I completely understand how frustrating this must be for you.
The increase in your monthly cost and the early termination fee you mentioned are definitely concerns we’d like to review. Sometimes changes can occur due to plan adjustments, added services, or contract terms, but we appreciate that this wasn’t what you expected.
If you haven’t already, please reach out to our Mobile team by calling 0333 304 0191 or via LiveChat here: vodafone.uk/2LCJiTm so they can check your account and clarify the charges.
If you’ve spoken to them and still haven’t received the resolution you were looking for, you can raise this as an official complaint by contacting my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks,
Vodafone Social Media Team
Many thanks for Parsa to help me and…
Many thanks for Parsa to help me and very kind
21 novembre 2025
Avis spontané
Réponse de Vodafone UK - Harrow St Anns Road
Hey Feda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Vodafone Harrow is really helpful staff…
Vodafone Harrow is really helpful staff and I would I highly recommended went to buy sim contract and Ioana exactly knew as I m original customer of Voxi as that is part of Vodafone buy only online based.
Thank you so much Ioana.😊
10 novembre 2025
Avis spontané
Réponse de Vodafone UK - Harrow St Anns Road
Hi. We're happy to hear that you had such a positive experience! It's great to know the staff was helpful in finding the right SIM contract for you. Thank you for recommending us and for your kind words. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Harrow St Anns Road
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
IOANA HELPED ME TODAY SHE IS REALLY…
IOANA HELPED ME TODAY SHE IS REALLY FANTASTIC GIRL WITH LPTS OF KNOWLEDGE AND KINDNESS.
22 septembre 2025
Avis spontané
Réponse de Vodafone UK - Harrow St Anns Road
Hey Iuliana,
Thanks for the lovely review and fantastic support for Ioana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Shanthos was absolutely incredible
Shanthos was absolutely incredible. He helped us with a problem no one else had been able to solve. He was patient and explained everything to us. Vodafone are lucky to have him!
20 septembre 2025
Avis spontané
Réponse de Vodafone UK - Harrow St Anns Road
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Amazing experience, great customer service
I had a great experience with the customer service I received. She took the time to explain everything in detail when I was choosing which tablet I wanted. She went through all the costs and payment options clearly and was extremely patient in addressing my concerns.
I was unsure whether to go with Vodafone or Samsung directly, but her positive attitude and professionalism made all the difference. I even visited EE and Three to compare, and I was shocked at how much higher their prices were compared to Vodafone.
All credit goes to her—she truly represents amazing customer service. She was able to multitask efficiently, helping other customers while still making sure I felt fully supported. Honestly, she’s store manager material.
Overall, such a great experience I left feeling confident and happy with my decision.
17 septembre 2025
Avis spontané
Réponse de Vodafone UK - Harrow St Anns Road
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
thank you ioana
ioana is brilliant caring girl so helpful kind understandin credit to her team
15 septembre 2025
Avis spontané
Réponse de Vodafone UK - Harrow St Anns Road
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Tamiah is such a great sale associate!
Tamiah is such a great sale associate! She is helpful and extremely professional and at the same time exudes a friendly warmness! The whole process of getting a new phone and phone plan has been smooth and a pleasant one.
14 septembre 2025
Avis spontané
Réponse de Vodafone UK - Harrow St Anns Road
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Vodafone
Vodafone, harrow branch, Deena was so helpful, patient, and kind to address my concernes and solve my issue!
I wish everyone could have such a great costumer service as the one she provided today for me and my mum!
11 septembre 2025
Avis spontané
Réponse de Vodafone UK - Harrow St Anns Road
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.