Vodafone UK - Hastings Avis 

293
TrustScore 5 sur 5

4,9

46B, Priory Shopping Centre, TN34 1PH Hastings, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Staff were very helpful with helping me check my contracts, the shop was clean and staff were really friendly and professional I was served by Conor who made sure I understood everything

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thank you so much to Connor & Luke at Vodafone Hastings - amazing customer service. Fixed my phone - no free if virus and so very very helpful at explaining everything 🙂. Amazing boys 😊 Thank you... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frust... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Both Emily and Katie were amazing. Taking great care and attention to explain fully the different plan options. They were able to save us money on our existing plans. We travel quite a distance to a... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 46B, Priory Shopping Centre, TN34 1PH, Hastings, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

293 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(293)

40 419 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very good

Very good. Whole team was really friendly. Harry, Ben and Steve were very helpful. Managed to do me a good deal on a sim only contract

23 juin 2026
Avis spontané
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Réponse de Vodafone UK - Hastings

Hey Telisha,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

Great staff and fast Upgrade!

Great staff (Steve) ... very easy upgrade less than 30mins
Very Happy!

16 juin 2026
Avis spontané
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Réponse de Vodafone UK - Hastings

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful.

Very helpful.
Found the best deal.
Good staff.

13 juin 2026
Avis spontané
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Réponse de Vodafone UK - Hastings

Hey Garham,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful team

Very helpful team, always happy with the service in the Hastings store. Went in the other day to upgrade my phone and was served by Connor. Great and friendly service and the process was easy and smooth.

6 juin 2026
Avis spontané
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Réponse de Vodafone UK - Hastings

Hey Alice,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Ben at Vodafone Hastings

I saw Ben at Vodafone Hastings. He was absolutely super - excellent customer service, navigated me through a range of options for my specific needs, and was charming and polite. He is a credit to Vodafone.

5 avril 2026
Avis spontané
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Réponse de Vodafone UK - Hastings

Hey Emma,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic customer service

I was greeted by Ben
I was looking for a wifi box ,Ben explained everything throughly and looked for the best deal for me
I felt very at ease with Ben to make my purchase. I would definitely come back again to see Ben if I had a query or wanted purchase any other product
Definitely recommend

1 juin 2026
Avis spontané
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Réponse de Vodafone UK - Hastings

Hey Jennifer,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lovely staff

Lovely, helpful staff. Katie very knowledgeable and professional. Quick and fast service.

27 mai 2026
Avis spontané
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Réponse de Vodafone UK - Hastings

Hey David,

Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service…

Great customer service that helped reduce my bill and took the stress out of the process.

22 mai 2026
Avis spontané
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Réponse de Vodafone UK - Hastings

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

5 star service

Couldn’t have asked for a better service from the staff. Katie was an amazing help today in getting us the right contracts for what we needed. Top tier customer service and very friendly throughout the process. Can’t thank you guys enough for the help today!! 5 star service!

11 mai 2026
Avis spontané
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Réponse de Vodafone UK - Hastings

Hey Dan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I went in to the vodofone store in Hastings

I went in to the vodofone store in Hastings today to get my upgrade sorted - 09/05 and was served by Katie. I was very pleased with the service that she provided. Katie made things quick, simple and answered any queries I had and with a smile. Katie also went above and beyond to get my monthly bill down as much as possible.
Amongst dealing with me she was also inbetween training other collegues, so doing 5 things at once but still managed to deal with me professionally.
On top of this we were given a discount card to go to another store so I could get my screen protector sorted.
Very happy with the service 🙂

9 mai 2026
Avis spontané
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Réponse de Vodafone UK - Hastings

Hey Amy,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good member of staff

Very patient, polite member of staff, Katie, who took time to listen to our needs and help us with getting more suitable contracts and add accessibility flags

9 mai 2026
Avis spontané
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Réponse de Vodafone UK - Hastings

Hey Sally,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ben’s Efficient & friendly service

Efficient & friendly service; good atmosphere there.

28 avril 2026
Avis spontané
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Réponse de Vodafone UK - Hastings

Hey Roche,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Broadband

Spoke to Connor to upgrade my broadband. Simple process with everything explained well.

24 avril 2026
Avis spontané
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Réponse de Vodafone UK - Hastings

Hi Pete, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went get help as I enter friendly staff

Went get help as I enter friendly staff

24 avril 2026
Avis spontané
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Réponse de Vodafone UK - Hastings

Hey Brian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The staff were so helpful

The staff were so patient, helpful and understanding. They resolved my issues with no fuss.

17 avril 2026
Avis spontané
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Réponse de Vodafone UK - Hastings

Hey Mitchell,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing staff

Amazing staff, Katie and Harry were brilliant. So helpful all the staff.

17 avril 2026
Avis spontané
Logo de Vodafone UK - Hastings

Réponse de Vodafone UK - Hastings

Hey Emma,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ben was so helpful at our discussions…

Ben was so helpful at our discussions when he gave the options l could have for a new phone & the procedure to block the phone l had lost.
I highly recommend this man.

13 avril 2026
Avis spontané
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Réponse de Vodafone UK - Hastings

Hey Peter,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Connor made the whole transaction easy…

Connor made the whole transaction easy and painless. Thank you Connor!

14 avril 2026
Avis spontané
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Réponse de Vodafone UK - Hastings

Hey Lynne,

Thanks for the lovely review and the fantastic support you’ve shown for Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Superb service from connor and staff

Superb service from connor and staff, defo staying with vodaphone

9 avril 2026
Avis spontané
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Réponse de Vodafone UK - Hastings

Hey Kevin,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

Avoid this Store, Go to Another Vodafone shop

Some members of staff are rude and pretty sure they arn't telling the truth. Very unprofessional. I have been trying to collect my delivered order from them for a week and they won't release it despite me being told by main office that everything is in order 4 times. The store manager won't even come out of the office to deal with a complaint which has been going on a week. Suggest you visit any other store but this one.

2 avril 2026
Avis spontané
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Réponse de Vodafone UK - Hastings

Hey,

I am sorry to hear about your recent experience, I appreciate how frustrating this can be.

Please reach back out to the teams by calling 0333 304 0191 or speak to them via Live Chat here: vodafone.uk/2LCJiTm

If you would like this to be raised as an official complaint, and you have already spoken to the Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

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