Vodafone UK - Haywards Heath Avis 

148
TrustScore 5 sur 5

4,8

78 South Rd, RH16 4LA Haywards Heath, GB


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Lisez les avis des autres

Noté 3 sur 5 étoiles

Good advice on saving money and the in store experience was fine , my phone was due to be picked up today and I was going to get a text about picking it up. I have had no text and there is no way of... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went into the shop to speak about issues with digital voice linked to broadband as this was not working and we had reported the issue in November. Spoke with Nicky who helped enormously to put us in c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As always I went to Haywards like I always do when I'm due to upgrade to see Matthew in Haywards store as he has always looks after me get new phone or if I have any problems, he is so good and that's... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The service at the Vodafone shop in Haywards Heath was absolutely fantastic! I tried to buy a phone, but the Vodafone system was not working properly. Despite this, the team went above and beyond to h... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 78 South Rd, RH16 4LA, Haywards Heath, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

148 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(148)

40 969 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Callum was great efficient & got…

Callum was great efficient & got everything sorted at Haywards Heath

4 août 2026
Avis spontané
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Réponse de Vodafone UK - Haywards Heath

Hey there,

Thanks for the lovely review and fantastic support for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 3 sur 5 étoiles

Good advice on saving money but poor after care from Vodafone

Good advice on saving money and the in store experience was fine , my phone was due to be picked up today and I was going to get a text about picking it up. I have had no text and there is no way of contacting this shop directly- I spent 7 minutes waiting on a central number asking how to contact the actual shop , talking to an AI and then finally an advisor on a very bad line who could not help . Not happy

1 août 2026
Avis spontané
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Réponse de Vodafone UK - Haywards Heath

Hey Miranda,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Rikki helped me to get exact what I was…

Rikki helped me to get exact what I was looking for quickly and with a minimal of fuss

1 août 2026
Avis spontané
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Réponse de Vodafone UK - Haywards Heath

Hey Will,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really nice and polite guy

Really nice and polite guy. Great service

1 août 2026
Avis spontané
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Réponse de Vodafone UK - Haywards Heath

Hey Ed,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Team was really helpful would highly…

Team was really helpful would highly recommend going into store

30 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Haywards Heath

Hey Niki,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful staff!

30 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Haywards Heath

Hey Michaela,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Owais helped me fix my sim

Owais helped me fix my sim

29 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Haywards Heath

Hey Philippa,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Visited regarding my high bill

Visited regarding my high bill, they managed to put me on a better plan and reduce my costs, over the moon!

24 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Haywards Heath

Hey Jamie,

This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jack sorted me out a new phone

Jack sorted me out a new phone. Very helpful and understanding.

1 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Haywards Heath

Hey Alison,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

All staff understood all my needs and…

All staff understood all my needs and went through things slowly with care. Will be visiting the store more often when I’m stuck

30 juin 2026
Avis spontané
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Réponse de Vodafone UK - Haywards Heath

Hey Ronald,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jack was so helpful and understood…

Jack was so helpful and understood immediately what my requirements were. Very patient and super helpful.

17 juin 2026
Avis spontané
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Réponse de Vodafone UK - Haywards Heath

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jess was great!!

Jess was great, went through all the options for us. Great store!

27 mai 2026
Avis spontané
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Réponse de Vodafone UK - Haywards Heath

Hey Sarah,

Thanks for the lovely review and fantastic support for Jess.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

New phone & contract

Finally went in to get a new phone at Vodafone in Haywards Heath
Been ages since I had a new phone, so had many questions
Jess was really helpful and I walked away with a new phone and a great deal

20 mai 2026
Avis spontané
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Réponse de Vodafone UK - Haywards Heath

Hey Sarah,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jack was kind and generous with his…

Jack was kind and generous with his time and I appreciated that he understood that older customers don’t always understand their

28 avril 2026
Avis spontané
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Réponse de Vodafone UK - Haywards Heath

Hey Carol,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Completely satisfied...jack and jess…

Completely satisfied...jack and jess got it sorted with no problem and a lovely manner

24 avril 2026
Avis spontané
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Réponse de Vodafone UK - Haywards Heath

Hey Lindsay,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and knowledgeable staff

21 avril 2026
Avis spontané
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Réponse de Vodafone UK - Haywards Heath

Hi 🙂 Thank you for taking the time to leave us a review. We really appreciate the feedback, and we're glad you've received the support we expect. If you need any help from us in the future you know where we are. Liam

Noté 5 sur 5 étoiles

Friendly welcome

Friendly welcome. Professional, efficient and excellent service. Jessica went the extra mile.

17 avril 2026
Avis spontané
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Réponse de Vodafone UK - Haywards Heath

Hey Jonathan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service and product knowledge

Gave up with Vodaphone call centre and went into Haywards Heath store. So glad, team in there were amazing. Jess sorted out a device upgrade and two SIM upgrades all for a great deal. Vodaphone's promotions are opaque to say the least but they knew them all. Left very satisfied. Thanks to all.

10 avril 2026
Avis spontané
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Réponse de Vodafone UK - Haywards Heath

Hey James,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had a a greet day

8 avril 2026
Avis spontané
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Réponse de Vodafone UK - Haywards Heath

Hey Daniel,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

Discusting customer service

Follow up review to my last one, having re rang the number advised on here was told they could do nothing. Told to go back to the store. Store told me they could do nothing after telling me 3 times phone was in warranty and that maybe we could trade the phone in for an upgrade the device was less than a year old when it developed faults a fault that meant it was unusable as a phone. This is absolutely disgusting customer service after being a customer for 10 years I should be compensated as I haven't been able to use my phone for 6months not charged £265 I would appreciate if a manager from Vodafone could contact me

31 mars 2026
Avis spontané
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Réponse de Vodafone UK - Haywards Heath

Hey Luke,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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