Good advice on saving money and the in store experience was fine , my phone was due to be picked up today and I was going to get a text about picking it up. I have had no text and there is no way of... Voir plus
L'entreprise a répondu
78 South Rd, RH16 4LA Haywards Heath, GB
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Good advice on saving money and the in store experience was fine , my phone was due to be picked up today and I was going to get a text about picking it up. I have had no text and there is no way of... Voir plus
L'entreprise a répondu
Went into the shop to speak about issues with digital voice linked to broadband as this was not working and we had reported the issue in November. Spoke with Nicky who helped enormously to put us in c... Voir plus
L'entreprise a répondu
As always I went to Haywards like I always do when I'm due to upgrade to see Matthew in Haywards store as he has always looks after me get new phone or if I have any problems, he is so good and that's... Voir plus
L'entreprise a répondu
The service at the Vodafone shop in Haywards Heath was absolutely fantastic! I tried to buy a phone, but the Vodafone system was not working properly. Despite this, the team went above and beyond to h... Voir plus
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Écrit par l'entreprise
78 South Rd, RH16 4LA, Haywards Heath, Royaume-Uni
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Callum was great efficient & got everything sorted at Haywards Heath

Réponse de Vodafone UK - Haywards Heath
Good advice on saving money and the in store experience was fine , my phone was due to be picked up today and I was going to get a text about picking it up. I have had no text and there is no way of contacting this shop directly- I spent 7 minutes waiting on a central number asking how to contact the actual shop , talking to an AI and then finally an advisor on a very bad line who could not help . Not happy

Réponse de Vodafone UK - Haywards Heath
Rikki helped me to get exact what I was looking for quickly and with a minimal of fuss

Réponse de Vodafone UK - Haywards Heath

Réponse de Vodafone UK - Haywards Heath
Team was really helpful would highly recommend going into store

Réponse de Vodafone UK - Haywards Heath

Réponse de Vodafone UK - Haywards Heath
Visited regarding my high bill, they managed to put me on a better plan and reduce my costs, over the moon!

Réponse de Vodafone UK - Haywards Heath
Jack sorted me out a new phone. Very helpful and understanding.

Réponse de Vodafone UK - Haywards Heath
All staff understood all my needs and went through things slowly with care. Will be visiting the store more often when I’m stuck

Réponse de Vodafone UK - Haywards Heath
Jack was so helpful and understood immediately what my requirements were. Very patient and super helpful.

Réponse de Vodafone UK - Haywards Heath
Jess was great, went through all the options for us. Great store!

Réponse de Vodafone UK - Haywards Heath
Finally went in to get a new phone at Vodafone in Haywards Heath
Been ages since I had a new phone, so had many questions
Jess was really helpful and I walked away with a new phone and a great deal

Réponse de Vodafone UK - Haywards Heath
Jack was kind and generous with his time and I appreciated that he understood that older customers don’t always understand their

Réponse de Vodafone UK - Haywards Heath
Completely satisfied...jack and jess got it sorted with no problem and a lovely manner

Réponse de Vodafone UK - Haywards Heath

Réponse de Vodafone UK - Haywards Heath
Friendly welcome. Professional, efficient and excellent service. Jessica went the extra mile.

Réponse de Vodafone UK - Haywards Heath
Gave up with Vodaphone call centre and went into Haywards Heath store. So glad, team in there were amazing. Jess sorted out a device upgrade and two SIM upgrades all for a great deal. Vodaphone's promotions are opaque to say the least but they knew them all. Left very satisfied. Thanks to all.

Réponse de Vodafone UK - Haywards Heath
Follow up review to my last one, having re rang the number advised on here was told they could do nothing. Told to go back to the store. Store told me they could do nothing after telling me 3 times phone was in warranty and that maybe we could trade the phone in for an upgrade the device was less than a year old when it developed faults a fault that meant it was unusable as a phone. This is absolutely disgusting customer service after being a customer for 10 years I should be compensated as I haven't been able to use my phone for 6months not charged £265 I would appreciate if a manager from Vodafone could contact me

Réponse de Vodafone UK - Haywards Heath
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