Vodafone UK - Hereford Avis 

371
TrustScore 5 sur 5

4,9

Unit 23 Garrick Lane , The Old Market, HR4 9HU Hereford, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

It was a really good experience popping into the store today. Shalini was very helpful with my upgrade and found the right deal I was looking for. Also knowing I can get additional sims if I need them... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sam is an awesome dude that properly and thoroughly explained to us the nitty gritty stuffs for our phones. Made it fun and exciting experience. Keep it up man and best of luck! And cheers to Vodafone... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Such lovely customer service here! Brad has been nothing but helpful he was such a star and made the whole process so easy! Will definitely continue to use Vodafone and will always look out for Brad!!... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The team at Vodafone Hereford are always helpful, knowledgeable and good-spirited. The employee who helped me during my last visit did so with a clear explanation of my new broadband contract in a... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 23 Garrick Lane , The Old Market, HR4 9HU, Hereford, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

371 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(371)

39 826 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

James was brilliant and lovely

James was brilliant and lovely, can not thank him enough

1 février 2025
Avis spontané
Logo de Vodafone UK - Hereford

Réponse de Vodafone UK - Hereford

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Incredible service with outstanding technical knowledge

I needed to start a new contract and having moved away from Vodafone 3 years ago due to poor service following problems with my on line account.
Yesh served me in the shop and I was impressed by her professional and attentive manner. As a team the staff were amazing and helped me set up a new contract and gave me good reasons to buy an iPhone from the shop instead of the Apple shop which is what I was intending to do.
Overall I am very impressed with the service from the staff and will come back again. Many thanks.

23 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Hereford

Hi Justin,

Thank you for taking the time to review and sharing this recent experience.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excelent staff anf very helpfull!thank…

Excelent staff anf very helpfull!thank you

25 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Hereford

Hi Elena,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly and helpful staff

17 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Hereford

Hello,

This is lovely to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sam and Brad provided great service

Sam and Brad provided great service

17 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Hereford

Hi there,

Thanks for the great feedback for Sam and Brad, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sam was very helpful today

Sam was very helpful today , and friendly

17 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Hereford

Hi Kate,

What super feedback for Sam! Thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Welcoming environment

Friendly staff. Knowledgeable about the products.
Sam was very helpful

17 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Hereford

Hi Euan,

We appreciate your positive feedback! If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brad was very helpful with my billing…

Brad was very helpful with my billing query and he has cool glasses

9 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Hereford

Hi Aaron,

Thanks for the great feedback for Brad 😎 It's really appreciated! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from 2 very smart and…

Great service from 2 very smart and handsome men named Sam and Jim, would recommend very helpful lads!

8 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Hereford

Hi Emily.

Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Restore phone number on Voxi pay as you go direct debit

James in store was most helpful and didn’t give up till my issue ( created by staff on the on line chat) was sorted. Speaking on chat to 3 operators caused my phone to suddenly stop working a few days later. It took time to get my phone no. reinstalled but all issues resolved before I left. Thank you James and the other staff in store yesterday who chipped in with advice .

18 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Hereford

Hi Denise,

Thank you for taking the time to review your recent experience. If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Nothing was too much trouble. Friendly, efficient and professional. Thank you very much.

10 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Hereford

Hello, Tracey,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sam was very efficient and…

Sam was very efficient and knowledgeable and sorted my query effectively.

10 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Hereford

Hello,

It's always our aim to provide a helpful service, so it's great to hear that Sam delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience with Kevin in the…

Great experience with Kevin in the Hereford store. He was patient and took the time to take us through all the options in great detail. Couldn’t be more impressed with the service.

7 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Hereford

Hi Henry. Thank you for your review for Kevin. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brad was fantastic extremely helpful

Brad was fantastic extremely helpful , polite cheerful.
Overall fantastic experience

2 décembre 2024
Avis spontané
Logo de Vodafone UK - Hereford

Réponse de Vodafone UK - Hereford

Hi Emma,

It's great to hear about your recent experience, and great feedback. Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Recent visit to Vodafone store in hereford

I popped into the hereford Vodafone store to upgrade my phone on 16.11.24. I upgraded from a samsung flip z4 (rubbish phone) to a samsung s24fe. I was served by Dale who was brilliant, he was very helpful and made the upgrade so easy. He was friendly and made my visit to the shop enjoyable. This is the 2nd time I have used this store to get a contract phone and just from this recent visit, would make me choose this store again. Thank you Dale 😊

16 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Hereford

Hi Sam,

This is lovely feedback for Dale. Thanks for your kind words and taking your time to share this experience. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Great service

Great service, met all our needs

23 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Hereford

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sam was extremely helpful in my hour of…

Sam was extremely helpful in my hour of need

20 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Hereford

Hi Russell. Thank you for your review for Sam. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sam was very friendly and welcoming

Sam was very friendly and welcoming. Was very patient whilst going through everything with us, which was very helpful.

20 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Hereford

Hi Mollie. Thank you for your review for Sam. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sam brilliant costumer service

I was served by Sam and he was very friendly and helpful in helping me make the right choice for me. Would highly recommend anyone to come to this shop

20 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Hereford

Hi Robert. Thank you for your review for Sam. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sam was very knowledgeable

Sam was very knowledgeable, helpful and enthusiastic and was a credit to the store

16 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Hereford

Hi Martin,

Thank you for taking the time to leave us a 5 star review and thank you for the amazing feedback about Sam.

Thanks,
The Vodafone Social Media Team

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