I recently went into store to upgrade my phone and get a reduced monthly cost as the online offers were not great. My first visit took 1.5hrs and the staff were really helpful and got my a new phone a... Voir plus
L'entreprise a répondu
9d Castle Street, LE10 1DA Hinckley, GB
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I recently went into store to upgrade my phone and get a reduced monthly cost as the online offers were not great. My first visit took 1.5hrs and the staff were really helpful and got my a new phone a... Voir plus
L'entreprise a répondu
Excellent customer service from Aadam. Really helpful and got us a great upgrade deal for phone and internet Very happy
My phone signal went down and i couldnt recieve any calls or messages. Came into store and the store manager Ricardo who was brilliant. Updated my phone and got me back up and running within minutes.... Voir plus
L'entreprise a répondu
Staff were very friendly from the start and informative with what purchase was appropiate for me. The made this experience so much easier! Thanks to Aadam and Ricardo for all the help, we will be back... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
9d Castle Street, LE10 1DA, Hinckley, Royaume-Uni
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My phone packed up so came in to the shop to get the thing sorted. Met with the manager Ricardo who was great in finding me a new phone for a similar price to what I pay how. Got me a fancy new camera and all. Brilliant service from a brilliant man ! Will be recommending to my garden club . Thanks again

Réponse de Vodafone UK - Hinckley
Had problems with my Internet at home met Ricardo in store who upgraded me to full fibre and my kids are over the moon. Thank you Ricardo

Réponse de Vodafone UK - Hinckley
Had massive issues with my sim. Went in to the store for some help met with store manager Ricardo who was brilliant. Got my number working again. What a legend

Réponse de Vodafone UK - Hinckley
Fantastic customers service and really help to customise my phone need. Help me to sort my plan out for euro roaming in Italy. Thank you Ricardo ! Graci Mille!!

Réponse de Vodafone UK - Hinckley
My phone bill was really high and it has been reduced by over £30 a month. Thanks Ricardo!

Réponse de Vodafone UK - Hinckley
Went into the shop to see if my phone was due for renewal. Met ricardo who was brilliant, lowered my bill and got me some euro roaming for my holiday. Great service thank you

Réponse de Vodafone UK - Hinckley
Came into the store with a faulty old phone and walked out with a brand new device and doesn't cost an arm an leg. Thank you Raihan for being patient with me.

Réponse de Vodafone UK - Hinckley
Has trouble transferring my data from my old phone to my new phone. Saw jayden in store who was brilliant and sorted everything out for me a great young man. Thank you

Réponse de Vodafone UK - Hinckley
Was having problems with my email met the new store manager ricardo he was amazing and helped me fix my phone in 10 mins

Réponse de Vodafone UK - Hinckley
Excellent service from Raihan helping me set my phone up. Cant fault them.

Réponse de Vodafone UK - Hinckley
Needed help with roaming data. Came into get it sorted for my holiday spoke with Ricardo he sorted it within 2 mins he was brill

Réponse de Vodafone UK - Hinckley
Mo was such a massive help today, and spent the time to get me sorted and alleviate all my worries. Great job.

Réponse de Vodafone UK - Hinckley
Came in to store for some help with issues with my phone. Met with Ricardo in store who was brilliant and found the problem straight away. Top man!

Réponse de Vodafone UK - Hinckley
Wanted to upgrade my s22 Samsung for the s26 but prices were too high everywhere. Came into the hinckley store and Ricardo was amazing found me a great deal and also looked at my broadband deals to save me further money. Brilliant service will be back again for my wife's upgrade soon ! Thanks again

Réponse de Vodafone UK - Hinckley
Came in to upgrade for a 16e, was served by ricardo who found me a great deal for the iphone 17 and I couldnt be happier, thank you so much you were fantastic!

Réponse de Vodafone UK - Hinckley
my phone stopped working so it was time for a new one. was served by Ricardo in store who was amazing from start to finish. helped me get my phone back up and running. excited to use my new phone thanks Ricardo!

Réponse de Vodafone UK - Hinckley
Luke gave an amazing service today so happy with the deal he gave us can’t not thank enough :)

Réponse de Vodafone UK - Hinckley
My phone camera stopped working. Came into store and met with Ricardo who helped me to get my phone working again. Top man thank you

Réponse de Vodafone UK - Hinckley
Came in to get a new phone, luke helped so much and the service was amazing, everyone in the workplace treated me well and i felt welcomed, best experience i’ve had

Réponse de Vodafone UK - Hinckley
Saw a broadband deal online and came in store to see if I could leave my current provider. Met with Luke in store who was absolutely fantastic. Came across very knowledgeable and trust worthy brilliant service.

Réponse de Vodafone UK - Hinckley
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