Vodafone UK - Hitchin Avis 

220
TrustScore 5 sur 5

4,9

13 High Street, SG5 1AT Hitchin, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I came intoVodafone Hitchin with so many viruses taking over my phone. I saw Mutzy who assisted me and helped me remove all those nasty viruses. Thank you so much for your kindness and patience.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Akila was totally brilliant!!! I was very apprehensive about getting a new phone & she was so knowledgable, kind & patient - excellent service, thank you.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I came into Vodafone seeking assistance, saw the manager there. She helped me and had great patience with me. Thank you fixing my phone!

L'entreprise a répondu

Noté 4 sur 5 étoiles

Glenn was patient and helpful. Explained everything so I could understand. Thank you

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 13 High Street, SG5 1AT, Hitchin, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

220 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(220)

40 490 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Came to Hitchin store Glenn (The Big G)…

Came to Hitchin store Glenn (The Big G) helped me renew sim only contract saved me alot of money very happy 5 stars

11 février 2026
Avis spontané
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Réponse de Vodafone UK - Hitchin

Hey Alan,

Thanks for the lovely review and fantastic support for Glenn.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jamie and Mutzy at Vodafone were very…

Jamie and Mutzy at Vodafone were very helpful. I'm with O2 and they were very welcoming. There is no O2 shop in Hitchin and I'm 80 years old. I will definitely recommend their service. I came in confused, and now I'm leaving with all the information I need

10 février 2026
Avis spontané
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Réponse de Vodafone UK - Hitchin

Hey FatGran,

Thanks for the lovely review and fantastic support for Jamie and Mutzy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nafisa did a great job…

Nafisa did a great job of finding my daughter and I the best priced contracts for our mobile phones. She was very competent, patient and professional, which made the whole process go well. Nafisa had a friendly and engaging attitude, I think she these qualities will be a great asset to her in her career going forward!

8 février 2026
Avis spontané
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Réponse de Vodafone UK - Hitchin

Hey William,

Thanks for the lovely review and fantastic support for Nafisa.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came in a couple of times to great experience negotiate…

Came in a couple of times to negotiate a new deal.
Was very happy with the whole experience and the young trainee who served me.
Was polite and patient and made the whole seamless.
Well done nafisa

9 février 2026
Avis spontané
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Réponse de Vodafone UK - Hitchin

Hey Aethelstan,

Thanks for the lovely review and fantastic support for Nafisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Glenn was super helpful

Glenn was super helpful, friendly and excellent at his job. Helped myself and my 93 year old mother with changing to a new phone and contract. Cannot thank him or recommend him more. Thank you so much

7 février 2026
Avis spontané
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Réponse de Vodafone UK - Hitchin

Hey Patsy,

Thanks for the lovely review and fantastic support for Glenn.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I came to hitchin store to renew…

I came to hitchin store to renew contact Glenn gave me a wicked deal 5 star service

6 février 2026
Avis spontané
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Réponse de Vodafone UK - Hitchin

Hey Dinah,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came to Vodafone store got great…

Came to Vodafone store got great service from Glenn
Got a great sim only plan 5 stars all around great service

6 février 2026
Avis spontané
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Réponse de Vodafone UK - Hitchin

Hey Len,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Glenn.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Glenn

Glenn, helped me upgrade my phone and his service was excellent

5 février 2026
Avis spontané
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Réponse de Vodafone UK - Hitchin

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Upgrade with Glenn 5 stars

Came in to upgrade my phone
Saw Glenn he was very helpful and patient while helping me upgrade to an iPhone 16E would recommend staff at Hitchin branch

4 février 2026
Avis spontané
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Réponse de Vodafone UK - Hitchin

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Glen was amazing in the Hitchin shop…

Glen was amazing in the Hitchin shop got my bill down and advised me going forward on what to do with a contract and new phone excellent service

23 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Hitchin

Hey Karen, ​

Thanks for the lovely review and fantastic support for Glen. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lovely friendly staff

Lovely friendly staff, most helpful and knowledgeable .

22 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Hitchin

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Extremely helpful

Nafisa, Jamie, and Mutsi are always helpful when I need anything. No matter how big or small the issue they get it straightened out every time. Thank you.

20 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Hitchin

Hey Chris,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mutzy and Nafisa have been very helpful…

Mutzy and Nafisa have been very helpful and we appreciate their help.

20 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Hitchin

Hey Ken, ​

Thanks for the lovely review and fantastic support for Mutzy and Nafisa. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had a brilliant service at the…

I had a brilliant service at the Hitchin branch. Mutzy and Nafisa saved me money on my home broadband. No wait time, served me immediately and great laugh

20 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Hitchin

Hey Cathy,

Thanks for the lovely review and fantastic support for Mutzy and Nafisa.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service thank you Jamie

Jamie at Vodafone Hitchin was really helpful sharing the different options for me to upgrade my phone. He even offered to set it up for me. Thank you Jamie.

13 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Hitchin

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I came into the Hitchin store and had…

I came into the Hitchin store and had amazing service from Nafisa and Glenn as I bought my new phone and had my data transferred from my old phone. I would highly recommend the store and am very grateful for the excellent service I received.

15 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Hitchin

Hey Alison,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic service

Glenn was really helpful and very informative with helping me upgrade my handset.

14 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Hitchin

Hi Phillips,

Thank you so much for your wonderful review and the amazing support you’ve shown for Glenn—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came in today

Akila was really helpfull when i came into store today!

13 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Hitchin

Hey,

Thanks for the lovely review and fantastic support for Akila.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really happy and pleasant service by…

Really happy and pleasant service by Store Manager Mutzy and Jamie. They helped me with my current phone. Will highly recommend

6 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Hitchin

Hey Donna,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very friendly and helpful staff

Very friendly and helpful staff. Jamie was superb today. My phone had a failing battery. Jamie helped us with our purchase of a new phone and with the switching over. Excellent communication throughout. Thoroughly recommend Vodafone Hitchin.

31 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Hitchin

Hey,

Thanks for the lovely review and fantastic support for Jamie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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