We went in for 2 reasons and had a great service from Ben who greeted us as soon as we entered the shop and also Keiron who was very helpful. Excellent customer service. We hadn't found the online s... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement56 West Street, RH12 1PL Horsham, GB
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Lisez les avis des autres
I went into vodafone looking for a new phone and Harrison was incredibly helpful and managed to secure a deal that is cheaper than what I was paying before the new phone. Anyone planning on coming to... Voir plus
L'entreprise a répondu
A huge thank you to Oliver and Tom at Vodafone in Horsham for helping my brother upgrade his new phone today. This is the second time Oliver has helped me with upgrades, and what really stands ou... Voir plus
L'entreprise a répondu
Friendly welcome from the team. Dan quickly sourced contract upgrade/renewal prices for me to find the best option & got everything set up with no fuss or bother. Would highly recommend popping into s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Horsham
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
56 West Street, RH12 1PL, Horsham, Royaume-Uni
4,7
Excellent
155 avis
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Les gens ont aussi consulté
I went into vodafone looking for a new…
I went into vodafone looking for a new phone and Harrison was incredibly helpful and managed to secure a deal that is cheaper than what I was paying before the new phone. Anyone planning on coming to vodafone then I highly recommend seeing Harrison
27 juillet 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey Edwin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
We went in for 2 reasons and had a great service from Ben who greeted us as soon as we entered the shop and also Keiron who was very helpful.
Excellent customer service.
We hadn't found the online site very good. In fact it's awful. Please keep real humans who know their stuff and are pleasant and efficient.
25 juillet 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey Allen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from kieron very…
Excellent service from kieron very helpful
25 juillet 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey Paul,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I went into Vodafone for help & a very…
I went into Vodafone for help & a very friendly, helpful & knowledgeable person took the time to explain the necessary procedure… Was so nice to have an experienced person by the name of Ben to help me…
18 juillet 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey Wendy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great Customer service on two visits…
Great Customer service on two visits recently dealing with choice of phone replacements and new contracts. Ben and Oliver could not have been any more helpful.
9 juin 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey Anne,
Thanks for the lovely review and fantastic support for Ben and Oliver.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Went in today to buy a first phone for my granddaughter. Ben went through everything, finding the best deal and making sure all right safety measures were in place. In addition he found a much better price plan for myself. Thank you, great service and very friendly,
7 juin 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey Mandy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ben at Horsham…so made it easy!
Ben at Horsham made my sim only upgrade simple, clear and a really easy transition .. something I had been putting off as I font understand what it all means!! I dreaded doing .. but he made it easy! Ben thank you ! My partner will be coming to you to sort his contract out next 👍 total recommend!!
7 juin 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ben was very knowledgeable and helpful
Ben was very knowledgeable and helpful, A pleasure to do business with,
5 juin 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ben at the Vodafone shop in Horsham was…
Ben at the Vodafone shop in Horsham was excellent very helpful Polite
31 mai 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey Dougy,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ben in the Horsham shop gave me great…
Ben in the Horsham shop gave me great service. Halved my bill, explained everything I needed and didn't try to sell me anything I didn't need. Quick too.
30 mai 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey Melody,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Kieron phone upgrade
Kieran really knew his stuff. So helpful. Would definitely recommend Horsham Vodafone shop.
30 mai 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ben, Horsham Vodafone
Visited Horsham Vodafone shop yesterday, and was helped by Ben, he was so helpful explaining the problem of my roaming allowances, set up a new plan for me, explaining clearly what he was doing.As an almost octogenarian,I appreciated his patience , kindness and professionalism . I was very happy with the service
18 mai 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
A huge thank you to Oliver and Tom at…
A huge thank you to Oliver and Tom at Vodafone in Horsham for helping my brother upgrade his new phone today.
This is the second time Oliver has helped me with upgrades, and what really stands out is that he even remembered me — such a personal touch that makes all the difference. Both Oliver and Tom were incredibly kind, patient, knowledgeable and thoughtful throughout the whole experience. Nothing was too much trouble, and they made everything simple and stress-free.
Customer service like this is rare these days, and they are both a real credit to Vodafone Horsham. Thank you again!
16 mai 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ben is the name of excellent customer Service
My lady and I visited the Vodafone branch in Horsham for an upgrade on Sunday. We met Ben, who talked us through all our options so we could make the best choice, abd the best deal. Thank you for excellent customer service, especially your patience Ben.
19 avril 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey DzodD,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I recently upgraded my vodaphone mobile…
I recently upgraded my vodaphone mobile and received exemplary service from Tom & Ben. I am an elderly customer and they were both patient, understandjng and very helpful. I had to return to have a minor problem solved and Ben was effecient and so helpful
15 avril 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey Patricia
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Tom was so rude
The manager Tom was rude and unhelpful. Shocking behaviour rude to the staff feel bad for them
11 mars 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey Boris,
We’re really sorry to hear about your experience and appreciate you bringing this to our attention. This isn’t the level of service we aim to provide, and we take feedback about staff conduct very seriously.
If the issue continues or gets significantly worse, please reach back out to the relevant team by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm
If you would like this to be raised as an official complaint, and you have already spoken to the relevant teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
I got a very good deal on my new 24…
I got a very good deal on my new 24 month contract. Ben understood exactly what I needed and found two deals, I picked the one that best suited my requirements. He was quick, efficient and a pleasure to deal with.
Thankyou Ben.
4 avril 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey Mick,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly welcome & efficient service
Friendly welcome from the team. Dan quickly sourced contract upgrade/renewal prices for me to find the best option & got everything set up with no fuss or bother. Would highly recommend popping into store rather than doom scrolling options online.
14 mars 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey Nikki,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ben was very helpful and informative
Ben was very helpful and informative. Helped me buy my new phone and reduced my monthly payments with ease.
5 mars 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey Mrs Briscoe,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ben was my sales rep
Ben was my sales rep. Outstanding service. Clear, concise, patient, took the time to explain everything. I am so pleased with the personal level of care i will probably ask to speak to the same sales rep the next time i need to visit vodafone. 10/10
2 mars 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey Ben,
Thanks for the lovely review and fantastic support
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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