Called into the Huntingdon branch of Vodafone to enquire about an upgrade and a change of contract. Shamima was very helpful and went out of her way to find us the most suitable deals. Thank you.
L'entreprise a répondu
1C (Unit 5),St Benedicts Court, PE29 3PN Huntingdon, GB
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Called into the Huntingdon branch of Vodafone to enquire about an upgrade and a change of contract. Shamima was very helpful and went out of her way to find us the most suitable deals. Thank you.
L'entreprise a répondu
I received a warm welcome on entering the store. Staff are very well informed about all products and airtime packages so could answer all questions I had. Jack C processed my application for a Google... Voir plus
L'entreprise a répondu
Our in shop advisor Shamima was excellent. We had a very easy smooth transition from our previous provider to Vodafone. No heavy sale, just informative advice, and all our questions answered, both a... Voir plus
L'entreprise a répondu
Shamina provided outstanding customer service and made the entire process so smooth, given the situation of having my phone stolen. She provided step by step updates of everything that she was doing a... Voir plus
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Écrit par l'entreprise
1C (Unit 5),St Benedicts Court, PE29 3PN, Huntingdon, Royaume-Uni
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Helpful staff and transparent with the signing of a new contract

Réponse de Vodafone UK - Huntingdon
We were served by Shami, who had to sort out new phone contracts for both myself and my wife. In both cases there were complications and inevitably it took some time. Shami was patient with us and worked hard to resolve any problems and provide us with the best deals. I would also commend Shami's manager , who also stepped in to help. A great team effort ( even though it was near the end of the working day) made us feel like valued customers.

Réponse de Vodafone UK - Huntingdon
We had to return to the shop to change a contract. Jack was brilliant. No fuss, just listened to what we needed and put it all in place. Very quick, helpful and put us at ease. We had seen him in the shop the previous week and were so impressed with his patience while helping an elderly lady. A credit to Vodafone. Thank you Jack

Réponse de Vodafone UK - Huntingdon
The sales person Shamima was very helpful and focused, with clear and consice information. Gave me some good advice, which made my mind up to purchase a new phone. Thanks Shamima

Réponse de Vodafone UK - Huntingdon
Great advice from Hakim
Really helpful and easy to understand

Réponse de Vodafone UK - Huntingdon
Hakim at Huntingdon store was very helpful in sorting my new phone after I changed my mind.

Réponse de Vodafone UK - Huntingdon
Hakim (store manager) was extremely helpful at explaining things and troubleshooting a problem we had with the original sales assistant (who was also kind and helpful).

Réponse de Vodafone UK - Huntingdon
Very helpful and was never rushed to get on to the next customer.

Réponse de Vodafone UK - Huntingdon
I went into Vodafone with a broken phone hoping to get a cheap downgrade and with the manager’s help (Hakim) I was able to trade in my old phone make myself a better sim contract more suited for me and managed to get myself a brand new iPhone 16 all whilst saving on my monthly bill. I had great customer service and Hakim was incredibly helpful with all my queries

Réponse de Vodafone UK - Huntingdon
Excellent service from Hakim, despite IT issues! Managed to get me exactly what I wanted for a great price. Highly recommend.

Réponse de Vodafone UK - Huntingdon
Smooth upgrade of my contract, everything explained with a great deal to boot! Can't thank Hakim enough for the excellent service!

Réponse de Vodafone UK - Huntingdon
Fantastic service form the staff and store manager, so happy I came to the Huntingdon store again they always give me & my family great service and support would 100% recommend. Thank you hakim & shami 🤝🏾😁

Réponse de Vodafone UK - Huntingdon
I visited the Vodafone store in Huntingdon today to get a new phone for my mum. The staff there were incredibly friendly, patient and helpful. Shami helped for ages to set up my mum’s new phone and her colleague was super friendly too! Thank you!

Réponse de Vodafone UK - Huntingdon
Hakim was brilliant - he went above and beyond to help me with my phone. It was greatly appreciated

Réponse de Vodafone UK - Huntingdon
Hakim in the Huntingdon store was absolutely brilliant with me. I really struggle to understand things and he went above and beyond to help me with an issue with my sim and PAC code which didn’t even relate to a vodafone sim but with an old one but he gave me so much of his time regardless. Really recommend going into this store if you need help with anything. Thank you Hakim for your knowledge and brilliant explanations.

Réponse de Vodafone UK - Huntingdon
The Store manager, Hakim, was very helpful and knowledgeable in helping me out.

Réponse de Vodafone UK - Huntingdon
Hakim was very helpful and helped us get a new device with relative ease and assurance.

Réponse de Vodafone UK - Huntingdon
I went in for a contact upgrade at Huntingdon, and Shami the customer service representative, provided excellent assistance. She listened attentively, was very understanding, and acted in a professional manner, helping me find the right contact.

Réponse de Vodafone UK - Huntingdon
My name is Dimitar,and i received a Great service from Shami and Abi from Huntingdon store. Hakim the manager is an absolute professional, he helped choose my new phone Google Pixel Pro 9XL. He gave thorough insights about the device also compared the phone with Apple and Samsung giving me exceptional information about why my latest device is very efficient.
The whole team is fantastic!
Thank you very much Hakim, Shami and Abi !!

Réponse de Vodafone UK - Huntingdon
Abi helped me in store when I was upgrading my mobile phone plan and watch plan.
Abi’s diligence and knowledge also identified a discrepancy within my billing and this allowed me to raise a relevant complaint in order to get the refund I was owed. Abi is a credit to the store and extremely helpful, she should be commended for her exceptional customer service ability.

Réponse de Vodafone UK - Huntingdon
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