Vodafone UK - Ilford Avis 

226
TrustScore 5 sur 5

4,9

Unit 67 , The Exchange Shopping Centre, IG1 1AS Ilford, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I came to the branch to make an upgrade, the stuff named Rihanna was so so kind,and helpful ,and positive . She listebing to me and gave me the best offer. Well done girl, and many thanks for your he... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The welcome was very warm & I was seen to straight away. My purpose of visit was clearly understood & I was offered the latest deal along with other options to. Harika was extremely helpful, profess... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Rhianna is amazing. I bought a new sim only contract and she was so helpful and explained all the offers to me. She gave me a brilliant customer experience. She always serves with a smile and is so he... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had an excellent experience at the Vodafone Ilford branch. Manisha gave outstanding service she was polite, helpful, time efficient and explained everything clearly. Abu, the manager, was also v... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Ilford

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • Unit 67 , The Exchange Shopping Centre, IG1 1AS, Ilford, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

226 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(226)

40 120 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I have a great experience with manager…

I have a great experience with manager Abu . He is a good person and dealing with customer is nicely.

18 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Ilford

Hi Meenu. Thank you for your review for Abu. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I have great experiences with manager…

I have great experiences with manager Abu✨. Good customer services, good behaviour.

18 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Ilford

Hi Anjana. Thank you for your review for Abu. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The customer service experience is very…

The customer service experience is very good..Abu and Sagar guided me very well.

17 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Ilford

Hi Sandeep,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The customer service is excellent

The customer service is excellent. Abu guided me well with the device and sim plans accurately and assisted me well with every step.

17 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Ilford

Hi Sunny,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sorina was good in comminucation

Sorina was good in comminucation. She did her work very well. She is efficient and active.

17 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Ilford

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sorina was really helpful

Sorina was really helpful
Good advise

11 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Ilford

Hi Alexandru,

This is lovely feedback for Sorina. Thanks for taking your time to share this experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Exceptional Service from Sorina

Sorina provided exceptional customer service, answering my questions clearly and patiently. Her calm and professional approach made the experience outstanding.

9 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Ilford

Hi Ayobami,

Thanks for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

So we visited today to get a new… Iphone

So we visited today to get a new iphone. There was a guy named Abu Baker. Omg soo professional person. MashAllah. So helpful

9 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Ilford

Thanks for your feedback Asfand, Hope you're loving your new phone.
All the best, The Vodafone Social Media team

Noté 5 sur 5 étoiles

She was patient with me and help me…

She was patient with me and help me resolve the problem in a nice manner. Very nice person.

26 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Ilford

Hi Audrey,

This is lovely feedback. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Excellent customer service

Rihanna was quite helpful and friendly. I got the service I needed. Left the shop a happy customer.

15 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Ilford

Hi Lynn,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Rhianna was very helpful and very nice

Rhianna was very helpful and very nice. Definitely recommend going to her

14 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Ilford

Hey Victor,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Been out of service for 2weeks

Been out of service for 2weeks, call multiple time to customer service no help. been in store ready to cancel all my lines but Andreea was very helpful and resolve my issue. i m so happy with the service i’ve received in store.

9 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Ilford

Hi Mariana,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ryan (sales advisor) is best person , I give him best review

Ryan (sales advisor) is best person I have ever seen , with such polite and humble , he solve my problem and which is not done from last 1 year . Thank you

6 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Ilford

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

Great customer service , friendly environment and easy to approach. Abu Bakar and Hardev are very friendly and gave us quick service.

2 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Ilford

Hi Shanzida.

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Abu had great service!

21 août 2024
Avis spontané
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Réponse de Vodafone UK - Ilford

Hi Ashley. Thank you for your review for Abu. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Quick and effective service

We were waiting for our Sim for at least 3 weeks but Ryan from Vodafone ilford branch has done the work today in just 3 mins. Excellent service

18 août 2024
Avis spontané
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Réponse de Vodafone UK - Ilford

Hey Ankur, Apologies for the delay you first experienced receiving your SIM. But it sounds like Ryan did a top job getting everything sorted for you when you visited the Ilford store.
thanks for your awesome feedback, The Vodafone Social Media team

Noté 5 sur 5 étoiles

Who gave the service is a very nice…

Who gave the service is a very nice girl. The people are very good at the store as well.

10 août 2024
Avis spontané
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Réponse de Vodafone UK - Ilford

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Rhianna was the best person for me she…

Rhianna was the best person for me she made me feel so welcomed and comfortable while choosing a phone

4 août 2024
Avis spontané
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Réponse de Vodafone UK - Ilford

Hello Sahil,

It's always our aim to provide a helpful service, so it's great to hear that Rhianna delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

It was a pleasure to have Rhiana as a…

It was a pleasure to have Rhiana as a Customer service. Excellent service!

27 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Ilford

Hey Zaida,

Thanks for the lovely review and fantastic support for Rhiana.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Rianna was GREAT (kept me as a customer)

Rianna was GREAT (take the time to get that right too, Re-anna, not Re-arna, or Re-annananannanan).

Top customer service, I hope she sees this. Was able to do more for me than the previous 2 people I have spoken to. I was due to cancel my 1GB £65 a month contract entirely, whereas now I am going onto a 4G Mobile 30 day contract. You've kept a customer, thanks to Rianna. Give her a bonus! I've spoken with a few of your customer service ops over the last two years and by far Rianna was the best.

26 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Ilford

Hi Mike. Thank you for your glowing review for Rianna. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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