I came to the branch to make an upgrade, the stuff named Rihanna was so so kind,and helpful ,and positive . She listebing to me and gave me the best offer. Well done girl, and many thanks for your he... Voir plus
L'entreprise a répondu
Unit 67 , The Exchange Shopping Centre, IG1 1AS Ilford, GB
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I came to the branch to make an upgrade, the stuff named Rihanna was so so kind,and helpful ,and positive . She listebing to me and gave me the best offer. Well done girl, and many thanks for your he... Voir plus
L'entreprise a répondu
The welcome was very warm & I was seen to straight away. My purpose of visit was clearly understood & I was offered the latest deal along with other options to. Harika was extremely helpful, profess... Voir plus
L'entreprise a répondu
Rhianna is amazing. I bought a new sim only contract and she was so helpful and explained all the offers to me. She gave me a brilliant customer experience. She always serves with a smile and is so he... Voir plus
L'entreprise a répondu
I had an excellent experience at the Vodafone Ilford branch. Manisha gave outstanding service she was polite, helpful, time efficient and explained everything clearly. Abu, the manager, was also v... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Unit 67 , The Exchange Shopping Centre, IG1 1AS, Ilford, Royaume-Uni
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Today buy new sim, vodafone customer service is good
Rihana good explain and detail the plan

Réponse de Vodafone UK - Ilford
She is awesome and cool and helped me with the query and resolved it 😁 and that's it got my sim. Thanks to Umaima and Hardev.

Réponse de Vodafone UK - Ilford
I was served by Umaima today in the vodafone store today she was sokikd and polite and understood exactly what I need would definitely recommend going to her!!!

Réponse de Vodafone UK - Ilford
Very quick and good service with Umaima
im very happy!!! 100% recommended!!

Réponse de Vodafone UK - Ilford

Réponse de Vodafone UK - Ilford

Réponse de Vodafone UK - Ilford
Umaima was lovely and professional with her service she was attentive to my needs and quickly rectified the issue at hand. She was very informative and I felt really well sported.

Réponse de Vodafone UK - Ilford
I’ve been today at Vodafone Ilford in the Mall Centre and i’ve just done a contract with Ubaima . She’s a very friendly customer service and i’m happy to come again if i nee any help with my service. Thank you so much , Vodafone . The best in Uk !

Réponse de Vodafone UK - Ilford
That’s a great experience with vodafone, the sales advisor Rhianna is a great sales person, and my task she did in just a few minutes.

Réponse de Vodafone UK - Ilford
Abu is good he is providing to good service and talking customer service to a different level, we always come to to buy otherwise if he is not in we wait because hes always smiling and very friendly man

Réponse de Vodafone UK - Ilford
Rhianna was so helpful and stayed even after the store closed to help me. Very amazing service

Réponse de Vodafone UK - Ilford
Umaima was great. Really helpful and helped me sort out a deal quickly and professionally

Réponse de Vodafone UK - Ilford
I met with umaima today . She is so helpful and the services we need she help a lot for that.

Réponse de Vodafone UK - Ilford
So nice and helping with me thanks rihana

Réponse de Vodafone UK - Ilford
I was at Vodafone shop in Ilford and I was served by Umaima, she is the best! Thank you!

Réponse de Vodafone UK - Ilford
Umaima was great and upgraded my accounts.

Réponse de Vodafone UK - Ilford
Excellent knowledge of plans. Super helpful and friendly.

Réponse de Vodafone UK - Ilford
Abu from the Ilford store really helped me with my sim swap. I have been going back and forth with Vodafone customer services for so many months now and I never ever get a response or a call back. Every time I visit the Canary Wharf store after work I am waiting ages for someone to help me or nobody even acknowledges you.
When I went to the ilford store today Abu acknowledged me waiting in the queue and was very welcoming and friendly. He reassured me that he would help me and told for me to wait and even tried to get me a seat so I could sit and wait which was very nice of him.
When he was finished with the customer he was dealing with, he was quick to welcome me again and did the sim swap in seconds - something I was never advised of by any of the customer service team when I called countless times as I never had any connection and my data did not work not even in another country so I’ve been paying for my contract for no reason as nothing had been working.
Abu did the sim swap and now I feel better as the data is working for now whereas normally I would not even get any data or connection even in my house.
Thank you so much Abu for being so welcoming, lovely and helping me solve my network problems. Also for staying longer to help me even though you finished work at 5pm.
I will definitely be visiting the Ilford store again and I will ask for Abu from now on with any help I need :)

Réponse de Vodafone UK - Ilford
Rhinna provided exceptional customer service.

Réponse de Vodafone UK - Ilford
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