Vodafone UK - Inverness Avis 

224
TrustScore 5 sur 5

4,9

11 Eastgate Shopping Centre, IV2 3PP Inverness, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I came to the shop after regretting a phone purchase, wanting to return it. I was assisted by an absolutely lovely young lady named Tadi who despite being new, helped me very competently! We were als... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Callum at the Inverness store was extremely helpful and patient . He gave us lots of different options to consider and understood what was needed in our circumstances. We also managed to have a few... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Dear sir / madam or to whom it may concern! Just wanted to pass on how very VERY satisfied we were today when we went into your store in inverness! We only went into get a new tariff for my girlfrie... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

20 years with O2...went to upgrade my phone...oh dear. Scruffy ,uninterested staff. Went next door to Vodaphone...like a breath of fresh air! Well dressed and presentable staff...service second t... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 11 Eastgate Shopping Centre, IV2 3PP, Inverness, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

224 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(224)

40 836 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Jordan has been very helpful and…

Jordan has been very helpful and patient. I managed to sort my main accounts with no issues. We need more people like him for excellent customer care and support.

10 février 2026
Avis spontané
Logo de Vodafone UK - Inverness

Réponse de Vodafone UK - Inverness

Hey Dorris,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Thank you to Lachlan for an excellent service

7 février 2026
Avis spontané
Logo de Vodafone UK - Inverness

Réponse de Vodafone UK - Inverness

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent

Excellent. Jordan super helpful and knowledgeable..

6 février 2026
Avis spontané
Logo de Vodafone UK - Inverness

Réponse de Vodafone UK - Inverness

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lachlan at Eastgate branch helped me to…

Lachlan at Eastgate branch helped me to choose the best new plan for my phone. He was friendly and polite.

4 février 2026
Avis spontané
Logo de Vodafone UK - Inverness

Réponse de Vodafone UK - Inverness

Hey Karen,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful

Very helpful. Chris was excellent

21 janvier 2026
Avis spontané
Logo de Vodafone UK - Inverness

Réponse de Vodafone UK - Inverness

Hey Frank,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service

Cameron took time to provide what benefits us most. Clear explanations. Options offered.

21 janvier 2026
Avis spontané
Logo de Vodafone UK - Inverness

Réponse de Vodafone UK - Inverness

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan was Polite and helpful

19 janvier 2026
Avis spontané
Logo de Vodafone UK - Inverness

Réponse de Vodafone UK - Inverness

Hey Gordon,

Thanks for the lovely review and fantastic support for Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fixing my access to "My Account".

Cameron and Dom had the patience to address my queries and fix the issue I had with my account.

13 janvier 2026
Avis spontané
Logo de Vodafone UK - Inverness

Réponse de Vodafone UK - Inverness

Hey Allan,
 
Thanks for the lovely review and fantastic support for Cameron and Dom.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came in and got a great deal

Came in and got a great deal. Thank you

13 janvier 2026
Avis spontané
Logo de Vodafone UK - Inverness

Réponse de Vodafone UK - Inverness

Hey Joanne,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I needed help reaettijg up mu phone due…

I needed help reaettijg up mu phone due to pssed issues that i couldnt resolve over the phone cameron and dom were a great help and sorted the issue quickly

13 janvier 2026
Avis spontané
Logo de Vodafone UK - Inverness

Réponse de Vodafone UK - Inverness

Hey Mrs Maclennan,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service

Chris was fantastic, he spent so much time explaining the different price plans etc and nothing was too much of a problem or to silly a question. Fantastic customer service. I changed my phone and it was a hassle free experience!

31 décembre 2025
Avis spontané
Logo de Vodafone UK - Inverness

Réponse de Vodafone UK - Inverness

Hey Louise,

Thanks for the lovely review and fantastic support for Chris.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very impressed with Ross at Vodafone

Very impressed with Ross at Vodafone, Eastgate, Inverness.
So helpful and sorted the problem very well and quick.

23 décembre 2025
Avis spontané
Logo de Vodafone UK - Inverness

Réponse de Vodafone UK - Inverness

Hey Anne,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Cameron was great really friendly and…

Cameron was great really friendly and helpful. Very knowledgeable and made me feel at ease

12 décembre 2025
Avis spontané
Logo de Vodafone UK - Inverness

Réponse de Vodafone UK - Inverness

Hey Carol,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan was very helpful with my…

Jordan was very helpful with my account. He assessed all my lines and offered great options.

10 décembre 2025
Avis spontané
Logo de Vodafone UK - Inverness

Réponse de Vodafone UK - Inverness

Hey Lynn, ​

Thanks for the lovely review and fantastic support for Jordan. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chris made a real effort to help me…

Chris made a real effort to help me when it really needed to get my phone up and running again

1 décembre 2025
Avis spontané
Logo de Vodafone UK - Inverness

Réponse de Vodafone UK - Inverness

Hi Mark,

Thank you so much for your wonderful review and the amazing support you’ve shown for Chris—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service at Vodaphone Inverness

Chris was extremely helpful and patient as he explained everything to us.
I have dealt with 3 members of staff in the last week at the Inverness Vodaphone Eastgate Inverness store and the experience has always been positive.

24 novembre 2025
Avis spontané
Logo de Vodafone UK - Inverness

Réponse de Vodafone UK - Inverness

Hey David,

Thanks for the lovely review and fantastic support for Chris.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Needed Broadband for the Home

Needed Broadband for the Home, having had Vodafone at a previous address, so we visited Vodafone Inverness for advice and to sign up for Broadband at our new home and spoke to the Manager Cameron who helped with everything, found us a great deal at a great price, explained everything in detail, clearly and thoroughly..very happy ..

23 novembre 2025
Avis spontané
Logo de Vodafone UK - Inverness

Réponse de Vodafone UK - Inverness

Hey Andrew,


This is really lovely to hear, thanks for the review!



If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2



Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan was extremely helpfull and…

Jordan was extremely helpfull and assisted me with my enquiry of a new mobile.

10 novembre 2025
Avis spontané
Logo de Vodafone UK - Inverness

Réponse de Vodafone UK - Inverness

Hi. We're happy to hear that you found our team member helpful with your new mobile enquiry. We appreciate you taking the time to share your positive experience! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

No problem

Canny mind the name of the guy who assisted, he liked guitars. Anyhoo. Went in with a view to upgrade mobile and broadband. Very informative and helpful. I did upgrade, no problems. HH

5 novembre 2025
Avis spontané
Logo de Vodafone UK - Inverness

Réponse de Vodafone UK - Inverness

Hi. We're glad you enjoyed your experience and found our team member helpful with your upgrade. We appreciate you taking the time to share your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Cameron fixed my email account and got…

Cameron fixed my email account and got new micro sim for husband new phone, this was done with a smile and chat, very good experience

8 novembre 2025
Avis spontané
Logo de Vodafone UK - Inverness

Réponse de Vodafone UK - Inverness

Hi. We're happy to hear that we fixed your email and provided a new micro sim for the new phone. We appreciate your positive feedback and are glad you enjoyed your experience. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus